Teaching methods in a master’s class is different from lecturing on theory. There’s more emphasis on how, with why subsequently provided as the need for that arises. Since I had given a dense 20-minute theoretical talk in the month earlier, the invitation from Satu Teerikangas to the program in International Service Business Management was an opportunity to stretch out at a more leisurely pace with students, as they’re preparing for thesis work.
The 3 hours class was conducted in parts:
The classroom interaction was recorded in audio, and is complemented by slides that had been posted on the Coevolving Commons.
For people who prefer the real-time experience of being in a classroom, video and audio are provided, below.
daviding January 13th, 2017
At the PUARL Conference 2016, a proposal was made on adapting pattern language for service systems thinking. In 1967, Christopher Alexander published Pattern Manual at the founding of the Center for Environmental Structure, describing a pattern format for physical built environments. While we can learn a lot from the nearly 50 years work originating at the CES, service systems have features beyond physicality that suggest reconsidering some of the foundations of pattern language.
An article for discussion was accepted into the proceedings for the PUARL conference. The 20-minute presentation quickly covered the following topics:
Slides have been added over the audio recording to produce a video presentation.
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(volume boosted 6db, 20MB, 20m19s)
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daviding November 17th, 2016
Video and audio recordings of my lecture for the Urban Systems course at Aalto University in February have now been produced. While I was in Finland teaching in another department, I was asked to lecture on Smarter Cities.
Here’s the abstract that was sent in advance:
The popularization of the Smarter Cities movement coincided with IBM’s campaign originating from 2009. The Smarter Cities ideas was an outgrowth from the Smarter Planet initiatives, which had emerged from the IBM Global Innovation Outlooks beginning in 2004.
This speaker was a consultant at IBM involved in Smarter Cities engagements, while simultanously conducing research into Service Systems Science.
The evolution of ideas both outside and inside IBM are reviewed, through a history of (i) systems sciences; (ii) service science, management, engineering and design (SSMED), (iii) service systems science; and (iv) smarter planet and smarter cities. Looking forward, the prospects for the (v) cognitive era and a (vi) service systems thinking is outlined.
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As a quicker reference, the slides may be useful if fast-forwarding to a specific section is desired.
daviding May 29th, 2016
For a class on Service Science at the U. of Toronto iSchool Master of Information program, Kelly Lyons granted me the luxury of 2 hours of time. In a relatively small classroom, she asked me to enable more interaction with the students. With an orientation more towards theory in service science, I decided to use the slides for “Service Systems Thinking: An Introduction” that I had presented earlier in the month in Finland, but to start in a different place. Thus, the lecture began in part 6, with three topics:
This discussion opened with science as episteme, techne and phronesis. The context of architectural programming as problem seeking opened up a conversation about what researchers and practitioners are doing with service science. Towards concreteness in methods, the transition from structured methods to agile development was compared with action research.
Here are audio recordings of the lecture, in two parts. (Video is so much more work!)
|Part 1 Audio||[20151026_1830_UToronto_Ing_IntroServiceSystemsThinking_1.MP3]
|Part 2 Audio||[20151026_1950_UToronto_Ing_IntroServiceSystemsThinking_2.MP3]
After the philosophical introduction, circling back to the beginning of the slide deck placed more emphasis on understanding the perspective of bringing systems thinking into service science. We then rolled through content that has been (or will be covered) in the course, from a different orientation.
In the audio, there’s some banter back and forth with Kelly Lyons, who has been active in service science since its beginning. While she paces students through content over a semester, I unfortunately only lecture occasionally at universities, so I cover a lot of ground. Making digital recordings available is a favour for listeners who prefer to use a pause button to think and reflect.
daviding November 9th, 2015
A lecture for the Master’s Program in Industrial Management at Helsinki Metropolia University of Applied Sciences was an opportunity to talk about the research that has been brewing over the past 18+ months, from the basics. These students were unlikely to have heard much about (i) systems thinking; (ii) service systems, (iii) generative pattern language, or (iv) federated wiki.
Coming to Metropolia in 2015 was like a return home. In 2006, the institution was named Helsinki Polytechnic Stadia, and I collaborated on starting up the curriculum as part of the Rendez project. In recent years, I haven’t been so involved. As I was planning a trip to Europe this fall, I discovered that Satu Teerikangas had returned from teaching at UCL in the UK to Finland, becoming the Head of the Industrial Management Program. My itinerary coincided well with the course dates, so I pulled together a presentation from the evolving ideas over the last year. The audience would be a combination of students from the Industrial Management program and the Logistics program.
The session was conducted in two parts, each slightly under 60 minutes. The first part covered:
|Part 1 Audio||[20151002_1300_Metropolia_Ing_ServiceSystemsThinking.mp3]
|Part 1 Video (58m06s)||nHD||
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In the second part after the break, the agenda covered:
daviding October 21st, 2015
Prior talks on Service Systems Thinking have focused on basics. For this year’s Symposium on Service Systems Science at the Tokyo Institute of Technology, I decided to step up the emphasis in a short presentation on some selected ideas:
From the 8 practices employed by Christopher Alexander on the 1985 Eishin project, I focused on one:
These ideas are at the core of how systems thinking is intertwined with service science, and pattern languages. Jim Kijima and Hiroshi Deguchi arranged for a videographer this year, so there’s a record of the presentation.
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The video is available on Youtube, or downloadable as audio or video.
daviding July 1st, 2015