The theme of “New Developments of Systems Thinking: From IoT to AI” at the Tenth International Symposium on Service Systems Science presented an opportunity to look at changes currently happening with contemporary technologies. For a short talk, my agenda focused on three assertions:
The relevance of the research for my dissertation (currently in review at Aalto University) became a frame for examining IoT, cloud and cognitive. With both commercial and noncommercial contributors working alongside each other, content creators and makers should think ahead to conditions they wish to place on others who may derive from their works. The previously posted slides on the Coevolving Commons have been synchronized with the digital audio recording.
The lecture and subsequent questions-and-answers are available online as web video.
For those who just want to listen, downloadable audio files (some with digitally boosted volume) are an option.
daviding June 26th, 2017
For the “Understanding Systems & Systemic Design” course in the program for the Master of Design in Strategic Foresight and Innovation at OCAD University, the lecture slides were the same for both the full-time cohort on March 8 and part-time cohort on March 9, while the oral presentation varied. The target, in about 90 minutes, was to cover at least 4 of 5 sections, from:
The students were alerted that some of the arrows in the section headings were double-headed, and some were single-headed — with specific meanings. For each day, the classroom audio was recorded. That digital audio has now been synchronized with slides that had previously been posted on the Coevolving Commons.
This session was #8 of 15 lectures for the OCADU SFI students. They had already done some basic reading on systems approaches. Since they were working towards a Major Research Project (a lighter weight form of a thesis) for their Master of Design degree, my overall agenda for this lecture was to have them reflect on acts of representation. Systems have already been represented to them in a variety of forms: textually, orally and visually. For their Major Research Projects, they would be creating detailed representations, as ways of having their audience appreciate the in-depth study of the world and issues selected for the term.
daviding June 7th, 2017
Teaching methods in a master’s class is different from lecturing on theory. There’s more emphasis on how, with why subsequently provided as the need for that arises. Since I had given a dense 20-minute theoretical talk in the month earlier, the invitation from Satu Teerikangas to the program in International Service Business Management was an opportunity to stretch out at a more leisurely pace with students, as they’re preparing for thesis work.
The 3 hours class was conducted in parts:
The classroom interaction was recorded in audio, and is complemented by slides that had been posted on the Coevolving Commons.
For people who prefer the real-time experience of being in a classroom, video and audio are provided, below.
daviding January 13th, 2017
At the PUARL Conference 2016, a proposal was made on adapting pattern language for service systems thinking. In 1967, Christopher Alexander published Pattern Manual at the founding of the Center for Environmental Structure, describing a pattern format for physical built environments. While we can learn a lot from the nearly 50 years work originating at the CES, service systems have features beyond physicality that suggest reconsidering some of the foundations of pattern language.
An article for discussion was accepted into the proceedings for the PUARL conference. The 20-minute presentation quickly covered the following topics:
Slides have been added over the audio recording to produce a video presentation.
(volume boosted 3db, 20MB, 20m19s)
(volume boosted 6db, 20MB, 20m19s)
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daviding November 17th, 2016
Video and audio recordings of my lecture for the Urban Systems course at Aalto University in February have now been produced. While I was in Finland teaching in another department, I was asked to lecture on Smarter Cities.
Here’s the abstract that was sent in advance:
The popularization of the Smarter Cities movement coincided with IBM’s campaign originating from 2009. The Smarter Cities ideas was an outgrowth from the Smarter Planet initiatives, which had emerged from the IBM Global Innovation Outlooks beginning in 2004.
This speaker was a consultant at IBM involved in Smarter Cities engagements, while simultanously conducing research into Service Systems Science.
The evolution of ideas both outside and inside IBM are reviewed, through a history of (i) systems sciences; (ii) service science, management, engineering and design (SSMED), (iii) service systems science; and (iv) smarter planet and smarter cities. Looking forward, the prospects for the (v) cognitive era and a (vi) service systems thinking is outlined.
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As a quicker reference, the slides may be useful if fast-forwarding to a specific section is desired.
daviding May 29th, 2016
For a class on Service Science at the U. of Toronto iSchool Master of Information program, Kelly Lyons granted me the luxury of 2 hours of time. In a relatively small classroom, she asked me to enable more interaction with the students. With an orientation more towards theory in service science, I decided to use the slides for “Service Systems Thinking: An Introduction” that I had presented earlier in the month in Finland, but to start in a different place. Thus, the lecture began in part 6, with three topics:
This discussion opened with science as episteme, techne and phronesis. The context of architectural programming as problem seeking opened up a conversation about what researchers and practitioners are doing with service science. Towards concreteness in methods, the transition from structured methods to agile development was compared with action research.
Here are audio recordings of the lecture, in two parts. (Video is so much more work!)
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|Part 2 Audio||[20151026_1950_UToronto_Ing_IntroServiceSystemsThinking_2.MP3]
After the philosophical introduction, circling back to the beginning of the slide deck placed more emphasis on understanding the perspective of bringing systems thinking into service science. We then rolled through content that has been (or will be covered) in the course, from a different orientation.
In the audio, there’s some banter back and forth with Kelly Lyons, who has been active in service science since its beginning. While she paces students through content over a semester, I unfortunately only lecture occasionally at universities, so I cover a lot of ground. Making digital recordings available is a favour for listeners who prefer to use a pause button to think and reflect.
daviding November 9th, 2015