Coevolving Innovations

… in Business Organizations and Information Technologies

Lecture on “Dynamics of Service Businesses”, Helsinki Metropolia, September 2009

When the Master’s program on International Service Business Management started up at Helsinki Metropolia University of Applied Sciences in 2006 — then it was Helsinki Polytechnic Stadia — I was one of the original authors for the curriculum.  I happened to be in Finland in September 2006 and 2007, so I gave some of the early lectures.

My schedule in 2008 didn’t line up, but I did happen to be back in Finland in September 2009.  Thus, I gave an updated version of the lecture in one of the first classes for the session.  The content included:

  • A. Introduction
  • B. The changing world, and SSMED
  • C. Service-dominant logic
  • D. Service as a paradigm
  • E. A smarter planet
  • F. Artifacts / feeds to follow

The lecture ran just under 2 hours.  I’ve posted the slides on the Coevolving Innovation Commons, under Publications.


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