Coevolving Innovations

… in Business Organizations and Information Technologies

Requirements … or … dreams?

This blogging area is about coevolution, and specifically coevolution of technology and culture. OK, maybe we haven’t said that so explicitly, but that is the larger process that would include coevolution of technology and business, or technology and work, or technology and enterprise.

How much of this is really about “requirements” at all? The definitions of requirements, as Martin has pointed out, are so dry and pedestrian. Requirements may be compulsory, requirements may be needs.

I like to think that much of what we do, even in business applications of technology, is about desires. Or, in the words of one of our IBM colleagues Sukanya Patwardhan, maybe it is about dreams.

What is it that gets right to the heart of what a user of technology aspires to? What can fulfill their human desires for success? How does this trace back to the levels of the Maslow hierarchy, from physiological survival to psychological actualization?

In a services world, like the one we live in (like the one we have always lived in even when fixated on the product-oriented industrial miracle), the fulfillment of dreams is an endless cascade of services. At some basic point there are people fulfilling their desires for influence, aesthetic satisfaction, or more basic survival and power. Almost none of this is “required” in any meaningful sense. Almost of all of this, however, is perfectly valid from the point of view of human beings embedded in their cultural environment, pursuing their most deeply felt dreams of success.

Humberto Maturana talks about the importance of recognizing the nature of humans as loving animals. This word “loving” is dangerous and largely forbidden in a businesss context, as Dr. Maturana is the first to observe. However, as he uses it, the term is both simple and powerful. For Maturana, love is a relational behavior through which another arises as as a legitimate other in coexistence with oneself. Holding the door for a colleague is a manifestation of the recognition of this legitimacy. Understanding the dreams of a service client is a powerful manifestation of this recognition.

At the heart of this conception is the further recognition that people rarely, if ever, use technology for its own sake. As Maturana further notes, humans are fundamentally languaging creatures. Almost all of our technology, especially in the IT realm, is about enhancing the ability of humans to perform language. We don’t talk to cell phones. We use cell phones to talk to each other. We don’t communicate with our laptops, we use laptops to create e-mails, blog entries and other communications of language.

A question that I am pursuing is whether this perspective of services in support of each other’s dreams, and technology in support of more effective recogintion of eah other’s humanity, might not be a huge untapped and unrecognized source of value.

Stay tuned, for further exploration of these themes.

1 Comment

  • Moving from one philosopher to another …. I’ve found it interesting that in Being and Time, Heidegger differentiates between interactions with people and interactions with things (i.e. tools), whereas the researcher in Actor-Network Theory tend to make them roughly equivalent (e.g. Latour’s “Sociology of a Door Closer”). These models aren’t quite so simplistic, but do represent interactions between human beings and the world of living and non-living things.

    The ideas about dreams and loving remind me of Blade Runner.


Leave a Reply

Your email address will not be published. Required fields are marked *

  • RSS qoto.org/@daviding (Mastodon)

    • daviding: In an ecology of nat June 4, 2020
      In an ecology of nations, > “For the British and Canadians to say no publicly is highly unusual,” given their closeness to the United States, said Carl Bildt, the former Swedish prime minister. P.S. I am a Canadian. https://www.nytimes.com/2020/06/02/world/europe/trump-merkel-allies.html
    • daviding: Will this decade be May 27, 2020
      Will this decade be called the "Dark Twenties", in post-pandemic economic sociology? #JohnIbbitson writes: > It took years for Western economies to fully recover from the economic shock of 2008-09. This shock is far worse. How much worse? No one can be sure. [....] > We are entering the Dark Twenties. No one knows when […]
    • daviding: Moderating social me May 27, 2020
      Moderating social media context in an nuanced way may be done with a warning or caution, rather than by deleting the message or banning the individual. #HenryFarrell at #WashingtonPost analyzes fact-checking on POTUS. > Now, Twitter has done just this. Trump’s tweet has not been removed — but it has been placed behind a notice, […]
    • daviding: Our immune systems a May 26, 2020
      Our immune systems are complex, so improving resistance to disease may be puffery, writes #TimothyCaulfield . > I looked at how the phrase “boosting our immune system” is being represented on social media. This concept is everywhere right now: it is being pushed by .... But in reality, the immune system is fantastically complex and can’t be “boosted.” (Even […]
    • daviding: Ventures founded on May 17, 2020
      Ventures founded on growth maximization thinking unicorn might instead turn towards sustainability as camels. > Where Silicon Valley has been chasing unicorns (a colloquial term for startups with billion-dollar valuations), “camel” startups, such as those founded by leading global entrepreneurs, prioritize sustainability and resiliency.> The humble camel adapts to multiple climates, survives without food or […]
  • RSS on IngBrief

    • Wholism, reductionism (Francois, 2004)
      Proponents of #SystemsThinking often espouse holism to counter over-emphasis on reductionism. Reading some definitions from an encyclopedia positions one in the context of the other (François 2004).
    • It matters (word use)
      Saying “it doesn’t matter” or “it matters” is a common expression in everyday English. For scholarly work, I want to “keep using that word“, while ensuring it means what I want it to mean. The Oxford English Dictionary (third edition, March 2001) has three entries for “matter”. The first two entries for a noun. The […]
    • Systemic Change, Systematic Change, Systems Change (Reynolds, 2011)
      It's been challenging to find sources that specifically define two-word phrases -- i.e. "systemic change", "systematic change", "systems change" -- as opposed to loosely inferring reductively from one-word definitions in recombination. MartinReynolds @OpenUniversity clarifies uses of the phrases, with a critical eye into motives for choosing a specific label, as well as associated risks and […]
    • Environmental c.f. ecological (Francois, 2004; Allen, Giampietro Little 2003)
      The term "environmental" can be mixed up with "ecological", when the meanings are different. We can look at the encyclopedia definitions (François 2004), and then compare the two in terms of applied science (i.e. engineering with (#TimothyFHAllen @MarioGiampietro and #AmandaMLittle, 2003).
    • Christopher Alexander’s A Pattern Language: Analysing, Mapping and Classifying the Critical Response | Dawes and Ostwald | 2017
      While many outside of the field of architecture like the #ChristopherAlexander #PatternLanguage approach, it's not so well accepted by his peers. A summary of criticisms by #MichaelJDawes and #MichaelJOstwald @UNSWBuiltEnv is helpful in appreciating when the use of pattern language might be appropriate or not appropriate.
    • Field (system definitions, 2004, plus social)
      Systems thinking should include not only thinking about the system, but also its environment. Using the term "field" as the system of interest plus its influences leaves a lot of the world uncovered. From the multiple definitions in the International Encyclopedia of Systems and Cybernetics , there is variety of ways of understanding "field".
  • Recent Posts

  • Archives

  • RSS on daviding.com

    • 2020/05 Moments May 2020
      Life at home is much the same with the pandemic sheltering-in-place directives, touring city streets on bicycle, avoiding the parks on weekends.
    • 2020/04 Moments April 2020
      Living in social isolation in our house with 5 family members, finishing off teaching courses and taking courses.
    • 2020/03 Moments March 2020
      The month started with a hectic coincidence of events as both a teacher and student at two universities, abruptly shifting to low gear with government directives for social distancing.
    • 2020/02 Moments February 2020
      Winter has discouraged enjoying the outside, so more occasions for friend and family inside.
    • 2020/01 Moments January 2020
      Back to school, teaching and learning at 2 universities.
    • 2019/12 Moments December 2019
      First half of December in finishing up course assignments and preparing for exams; second half on 11-day family vacation in Mexico City.
  • RSS on Media Queue

  • Meta

  • Creative Commons License
    This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
    Theme modified from DevDmBootstrap4 by Danny Machal