Coevolving Innovations

… in Business Organizations and Information Technologies

At the PUARL Conference 2016, a proposal was made on adapting pattern language for service systems thinking.  In 1967, Christopher Alexander published Pattern Manual at the founding of the Center for Environmental Structure, describing a pattern format for physical built environments.  While we can learn a lot from the nearly 50 years work originating at the CES, service systems have features beyond physicality that suggest reconsidering some of the foundations of pattern language.

An article for discussion was accepted into the proceedings for the PUARL conference.  The 20-minute presentation quickly covered the following topics:

  • 1. Pattern Manual 1967 + Service Systems
  • 2. Alexandrian example → services
  • 3. Methods clarified since 1973
  • 4. A new format:  amplifying, rephilosophizing, reinterpreting prior doxa
  • 5. Generating and legitimizing in communities

Slides have been added over the audio recording to produce a video presentation.

Audio [20161029_PUARL_Ing_PatternManualS2T.mp3]
(20MB, 20m19s)
[20161029_PUARL_Ing_PatternManualS2T_3db.mp3]
(volume boosted 3db, 20MB, 20m19s)
[20161029_PUARL_Ing_PatternManualS2T_6db.mp3]
(volume boosted 6db, 20MB, 20m19s)
Video HD (20m19s)
H.264 MP4 [1280×720 384Kbps m4v]
(70MB)
[1280×720 5000Kbps m4v]
(76MB)
WebM [1280×720 110Kbps webm]
(34MB)
[1280×720 826Kbps webm]
(153MB)

For people who prefer visuals at their own pace, the slides are posted on the Coevolving Commons.  The video is available on Youtube.

November 17th, 2016

Posted In: pattern language, services, systems

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Design professionals were attracted at the RSD5 (Relating Systems Thinking and Design) Symposium to a preconference workshop on October 13 at OCADU in Toronto, with the following abstract:

Since 2014, an international collaborative of design leaders has been exploring ways in which methods can be augmented, transitioning from the heritage legacy focus on products and services towards a broad range of complex sociotechnical systems and contemporary societal problems issues. At last year’s RSD4 Symposium, DesignX founder Don Norman presented a keynote talk on the frontiers of design practice and necessity for advanced design education for highly complex sociotechnical problems. He identified the qualities of these systems as relevant to DesignX problems, and called for systemics, transdisciplinarity and the need for high-quality observations (or evidence) in design problems.   Initial directions found were proposed in the first DesignX workshop in October 2015, which have been published in the new design journal She Ji.  In October 2016, another DesignX workshop will be held at Tongji University in Shanghai, overlapping with the timing of the RSD5 Symposium.

We propose to sustain the relationships between RSD and DesignX with this RSD5 half-day workshop, to explore the relationships between systemic design, existing educational programs and the DesignX agenda. We invite RSD participants engaged in both of these contexts to join in a collaborative discussion aimed at further developing the design and education agendas in these discourse communities. We aim to capture experiences and insights from design leaders, educators and practitioners in Toronto, as input, validation and/or suggestions for further development of the DesignX direction.

The morning started with 26 participants, who were briefed on the context for discussion, and given some instructions on a suggested approach.

di_20161013_082521_rsd5_ocadu_designxsystemicdesign_instructions.jpg

The participants broke up into 5 groups for an open discussion over 90 minutes, and then gave brief verbal recaps supported by flipcharts on which that had collaborated.  For the impatient, here are some initial summaries expressing voices on emergent issues, that may serve as a basis for further inquiry.

Group 1‘s discussion centered on social designers:

  • For a design professional, what can a community of practice do to develop our roles as social leaders on multidisciplinary teams for change?

Group 2‘s discussion centered on design educators:

  • For a design educator, what specialized expertise requires preparatory knowledge and practices enable participants (citizens) to engage and lead transformations extended from the lab and studio to the arena and agora?

Group 3‘s discussion centered on designers working in policy:

  • For designers working in policy, what can and should they do that others can’t do?

Group 4‘s discussion centered on designers engaged with stakeholders:

  • For designers engaged with stakeholders (customers to planet), what are the value(s) associated with the products and services cocreated in the bigger system?

Group 5‘s discussion centered on design learners:

  • For design learners, what is the best way to continue ongoing learning with real life that includes learning by failing?

Comments on refining these questions are welcomed at the foot of this post, or through private communications.


Context

Susu Nousala chaired the workshop.  The agenda was to explore together what people know, think, feel and experience about the field of design in relation to the DesignX and Systemic Design initiatives.  On the wall was a shrub (initially envisioned as a tree) of quotations on DesignX, published in She Ji.

di_20161013_082452_rsd5_ocadu_designxsystemicdesign_sn.jpg

Some excerpts were read out, and participants were welcomed to come up to refer to the text during the discussion period.

November 9th, 2016

Posted In: design, systems

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Concluding 3 intensive weeks of content immersion, eight student groups created infographics of the ideas that resonated with them from the “Systems Thinking 2” class in the Creative Sustainability program at Aalto University.  Each group had been given 3 weeks in advance to prepare content to lead a learning discussion, staking a position on a list of references.  As students participated in the intensive sessions, the broader contexts reshaped those positions into a broader appreciation of the breadth of systems thinking. The initial positions and concluding syntheses were:

  • 1. Appreciative systems, futures → Into the Future with Systems Thinking
  • 2. Boundary, inquiry, perspectives → Systems thinking — synthesis
  • 3. Learning categories, postnormal science, ignorance → Systems Thinking from learning and knowledge making perspective
  • 4. Dialogue, engagement, intervention → Systems thinking from a dialogue perspective
  • 5. Ecosystems, collapse, resilience → What is the purpose of understanding the differentiation between complexity and complicatedness in systems thinking
  • 6. Coevolution, turbulence, anticipatory systems → Anticipatory systems, turbulence and coevolution
  • 7. Living systems, viable systems, metabolism → How to make STEW (Systems Thinking Endless Wisdom)
  • 8. Social-ecological systems, regime shifts → Systems? No problem!

The ending infographics represent a synthesis of the content from the course, each group having traced a different path. To rebalance team sizes, a few individuals migrated to a different group.  Some anchored more on the content they had led, while others chose to strengthen linkages to other ideas.

Into the Future with Systems Thinking

1. Appreciative systems, futures → Into the Future with Systems Thinking

Group 1 read through a cluster of references on appreciative systems and futures and a map of the basic ideas to produce a presentation slide set.

Appreciative systems, futures

The concluding infographic by Fahimeh Foutouhi, Petra Tammisto, Riikka Ikonen, Marta Jaakkola and Anna Muukkonen additionally swept in dialogues, learning, social ecological systems, complex systems and anticipatory systems.

See the Into the Future with Systems Thinking infographic as 900px width or as 600px width.

Systems thinking - synthesis

2. Boundary, inquiry, perspectives → Systems thinking — synthesis

Group 2 worked through a cluster of references on boundary, inquiry and perspectives and a map of the basic ideas to produce a presentation slide set.

Boundary, inquiry, perspectives

The concluding infographic by Miguel Fonseca, Annina Lattu and Jennifer Pitkänen put a higher emphasis on learning (a cluster of references led by Group 3), wrapping in ideas of resilience, turbulence, anticipatory systems on top the content for which they were primarily responsible.

See the Systems thinking — synthesis infographic as 900px width or as 600px width.

Systems Thinking from learning and knowledge making perspective

3. Learning categories, postnormal science, ignorance → Systems Thinking from learning and knowledge making perspective

Group 3 focused on a cluster of references on learning categories, postnormal science and ignorance and a map of the basic ideas to produce a presentation slide set.

Boundary, inquiry and perspectives

The concluding infographic by Emma Berg, Melanie Wolowiec and Lilli Mäkelä added in participation, judgement and anticipation, with larger contexts of cultural systems and biotic systems.  Additionally, they charted a reference timeline of the articles from the course depicting the importance of the content longitudinally.

See the Systems Thinking from learning and knowledge making perspective infographic as 900px width or as 600px width.

March 9th, 2016

Posted In: systems

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As part of the Master’s Program in Creative Sustainability at Aalto University, I’ll be in Finland for 3 weeks in February, as an instructor.  I’m doing this as a favour for Katri Pulkkinen, who has been teaching the course since 2010, and felt that she needed some extra time to work on her Ph.D. dissertation.

Systems Thinking 2 follows in a series of compulsory courses, each with specified learning outcomes:

  • Creative Teamwork: “The course focuses on working methods co-operation practices within the studies and the professional field of sustainability”.
  • Creating the Mindset of Sustainable Societies: “To create the common ground of sustainability studies and to learn to deal with different scopes of sustainability concept in complex environments. Understanding mindsets and sustainable societies: what this means in political, governmental, business, organizational, individual and groups/community levels”.
  • Systems Thinking 1: “Learning the basics of the systems thinking approach in the context of sustainability. The students who have participated actively in the intensive course will be able to use the basic vocabulary and concepts of the systems thinking approach. The students also develop their skills in working and presenting ideas in multi-disciplinary teams”.
  • Systems Thinking 2: “Learning how systems thinking can be applied in questions of sustainability in different fields. During this intensive course, the students familiarize themselves with different ways of using the systems approach to tackle problematic situations. The aim is to understand both the versatility of the systems approach and the importance of choosing the right systems tools for each case. The students learn to interpret and present systems thinking ideas and to apply them to their own field”.

The official content of the course is delivered in intensive sessions:

  • During this intensive course, the students study materials from different sources and make presentations to the course, using a peer learning method. The reading materials cover several ideas of systems thinking applications. The intensive course consists of 4-5 days of lectures, team work and presentations, and individual learning diary and a final essay.

On January 12, my colleagues Susu Nousala and Glen Forde launched the course in a 2-hour session with orientation materials.  The course content is available on the open Internet at http://coevolving.com/aalto/201602-st2-muo-e8004/, and has been evolving over the past week.

Map 00: Course content

The 25 students have been organized into 8 groups.  Each group is preparing to stake a position on a research reference cluster, to lead an hour discussion for the class.  The systems concepts have been specified as:

January 18th, 2016

Posted In: education, systems

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A lecture for the Master’s Program in Industrial Management at Helsinki Metropolia University of Applied Sciences was an opportunity to talk about the research that has been brewing over the past 18+ months, from the basics.  These students were unlikely to have heard much about (i) systems thinking; (ii) service systems, (iii) generative pattern language, or (iv) federated wiki.

Coming to Metropolia in 2015 was like a return home.  In 2006, the institution was named Helsinki Polytechnic Stadia, and I collaborated on starting up the curriculum as part of the Rendez project.  In recent years, I haven’t been so involved.  As I was planning a trip to Europe this fall, I discovered that Satu Teerikangas had returned from teaching at UCL in the UK to Finland, becoming the Head of the Industrial Management Program.  My itinerary coincided well with the course dates, so I pulled together a presentation from the evolving ideas over the last year.  The audience would be a combination of students from the Industrial Management program and the Logistics program.

The session was conducted in two parts, each slightly under 60 minutes.  The first part covered:

  • 1. What could Service Systems Thinking be?
  • 2. Systems Thinking
  • 3. SSMED (Service Science, Management, Engineering and Design)
Part 1 Audio [20151002_1300_Metropolia_Ing_ServiceSystemsThinking.mp3]
(55MB, 57m02s)
Part 1 Video (58m06s) nHD
HD
H.264 MP4 [640×360
724Kbps m4v] (316MB)
[1280×720
1938Kbps m4v] (845MB)
[1280×720
5445Kbps mp4] (2.4GB)
WebM [1280×720
1006Kbps webm] (439MB)

In the second part after the break, the agenda covered:

  • 4. Generative Pattern Language
  • 5. Multiple Perspectives Open Collaboration (federated wiki)
  • 6. Context that are coevolving?

October 21st, 2015

Posted In: pattern language, services, systems

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Evolving the Proposal to Collaborate on a Pattern Language for Service Systems from January, the initiative has now taken on a label of Service Systems Thinking.  The presentation at the 58th Annual Meeting of the International Society for the Systems Sciences in Washington DC was recorded, so that interested parties have the option of watching or listening ideas that have developed over the past six months, and reading the slides at their leisure.  Here’s the abstract:

“Service systems thinking” is proffered as a label for an emerging body of work that: (i) builds on social systems thinking (i.e. socio-psychological, socio-technical and socio-ecological systems perspectives) to advance a transdisciplinary appreciation of service systems science, management, engineering and design; (ii) explores opportunities to enrich Alexanderian patterns and categorized pattern catalogs into a generative pattern language; and (iii) collaborates on new platforms, moving from inductive-consensual wiki pages to a multiple-perspectives (federated) wiki.

The session was conducted in two parts, each of about 90 minutes.  The first part had a soft start playing some videos on the Smallest Federated Wiki by Ward Cunningham, since participants were coming back from lunch in another building.  The presentation alternated between projected slides, and live content on the federated wiki at http://fed.coevolving.com/view/welcome-visitors/view/service-systems-thinking.  The agenda covered:

  • 1. Service Systems Thinking, In Brief
    • 1.1 An intentional representation
    • 1.2 An object-process representation
  • 2. Conversations for Orientation
    • 2.1 Systems thinking
    • 2.2 SSMED (Service Science, Management, Engineering and Design
    • 2.3 Generative Pattern Language
    • 2.4 Multiple Perspectives Open Collaboration
Part 1 Audio [20140730_1453_ISSS_Ing_ServiceSystemsThinking_128Kbps.mp3]
(85MB, 1h32m25s)
Part 1 Video (1h32m26s) nHD qHD
HD
H.264 MP4 [640×360
238Kbps m4v
] (243MB)
[960×540
716Kbps m4v
] (846MB)
[1280×720
2028Kbps m4v
] (1.4GB)
[1280×720
3341Kbps m4v
] (2.4GB)
WebM [640×360
135Kbps webm
] (176MB)
[960×540
289Kbps webm
] (282MB)
[1280×720
0688Kbps webm
] (557MB)

In the second part after the break, the agenda covered:

  • 3. Conversations for Possibilties
    • 3.1 [Multiple Perspectives Open Collaboration]: We could have federated authored content on open source platforms
    • 3.2 [Generative Pattern Language]: We could be reoriented for unfolding wholeness, layering systems of centers and/with creating interactive value
    • 3.3 [SSMED]: We could have trans-disciplinary cooperation on service systems improvement
    • 3.4 [Systems thinking]: We could have service systems evolving from the systems thinking tradition

August 26th, 2014

Posted In: design, services, systems, technologies

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