History-making activities disclose the new style into a subworld where people, places and/or things are encountered with different meaning.
Hagel & Brown (2005)
Our view of the importance of productive friction is shaped by a belief that tacit knowledge is growing in strategic importance as change accelerates and that both tacit knowledge and emergent practices are shaped in communities of practice that often have difficulty in engaging constructively with each other, both within and across enterprises.
Hagel & Brown (2005), p. 190 (Chapter 5, footnote 2)
learning by doing, tacit knowledge of practice over process
learning / experience / apprenticeship
SLofI: Orr collaboration, narration, improvisation