The benefits of open source software?
2002, June 1 (revised 2004, September 24)
What are the business advantages of the Open Source model?
An Open Source community provides a way for individuals and companies to collaborate on projects that none could achieve on their own.
What are the technical advantages of the Open Source model?
The Open Source model has the technical advantage of turning users into potential co-developers. With source code readily available, users will help you debug quickly and promote rapid code enhancements. "Given a bit of encouragement, your users will diagnose problems, suggest fixes, and help improve the code far more quickly than you could unaided." (The Cathedral and the Bazaar, Eric Steven Raymond.) (DeveloperWorks_2004-09-24)
Link moved to http://www.catb.org/~esr/writings/cathedral-bazaar/.