Coevolving Innovations

… in Business Organizations and Information Technologies

Place as a process rather than an object or container

I follow Paul Dourish‘s work because I find that his philosophy of science, combined with his corporate research background, puts him close to the way I usually think. In “Reimagining the City: The Cultural Dimensions of Urban Computing“, he and Amanda Williams say …

…. we argue for place as process rather than object or container. [p. 42]

The article is actually centered on mobile information technologies (e.g. the Internet on your phone, while you’re in a city), but the idea frames the idea of place in a different way for me.

Firstly, treating cities as generic (i.e. urban is not rural) doesn’t reflect that each city has its own merits, demerits and “feeling”.

… we view cities as culturally and historically specific, rather than homogenous, and are attempting to open up new perspectives on urban computing by exploring their cultural dimensions. [p. 38]

This rapidly send us into what is meant by “cultural”.

The word “cultural” can be interpreted in two different ways. The taxonomic view recognizes that cities in Britain are different from those in the US, Australia, or Asia. Though it allows for categorization and classification, the taxonomic view of culture obscures a deeper meaning.

We are more concerned with the generative or interpretive notion of culture, which recognizes that cities reflect and reproduce cultural values, and that encounters with cities represent opportunities for cultural work. [p. 38, editorial paragraphing added]

The way I read this, cities not only shape urbanites (the people in the cities) … but urbanites also shape the cities.… Read more (in a new tab)

Work-and-playstations, networked in your home

I’ve verbally relayed high points from presentations that I heard in the IBM Technology Leadership Exchange last March, about the Cell processor. This is an 8-way processor that has the computing power of a mid-range IBM server. It’s also the key component in Sony PlayStation 3, which is famous for its short supply this past Christmas.

I was reminded of this when I was in the basement, and my son Noah asked what the WEP key on our wireless router is. He was lent a PlayStation Portable by his friend, and it supports wireless Internet access.

20061220_PSP_NPI.jpg

Comparative systems analysis at Cal Poly Pomona

I really wish that I had the time to join this course … but I’m trying to stay focused on completing my dissertation over the next few years!

At the Sonoma 2006 meeting of the ISSS in July, Len Troncale, Lynn Rasmussen and Todd Bowers had a workshop describing the study of 80 systems processes. They’re now maintaining a blog with a report of their experiences from fall 2006, and have announced of a new session beginning January 2, 2007.

In my work with the ISSS, one of my concerns is that the systems movement needs to advance and continue to move forward. A lot of people in business come to systems thinking through writers like Russell Ackoff, but I claim that the last significant influential systems writing in management was published by Eric Trist in 1981, for the Ontario Quality of Working Life Centre. (When was the last time you heard about Quality of Work Life?)

The problem that I have with systems theory is that a lot of it is really modernist, and most continuing research streams acknowledge postmodernism, if postmodernism isn’t already a central philosophical foundation. Having systems theory stagnate in the 1980s helps no one, and it’s arrogant to believe that 1980s researchers knew everything.

When David Hawk encouraged me to continue doctoral studies at the Helsinki University of Technology, he said that I really should complete the degree, but the way to do that was to continue to study my natural interests.… Read more (in a new tab)

Practices generating innovation, a language action perspective

I’m a big fan of Disclosing New Worlds by Charles Spinosa, Fernando Flores and Hubert Dreyfus. Its practice perspective, rooted in Dreyfus’ reading of Heidegger, is complementary to the social theory of Pierre Bourdieu, who provides a foundation for the research into communities of practice by Etienne Wenger and John Seely Brown.

Thus, I was thrilled to read an article by Peter J. Denning and Robert Dunham on “Innovation as Language Action” in Communications of the ACM. (To make the social network link, Dunham was at BDA with Flores). This article appeared in a special issue on “Two Decades of the Language-Action Perspective“.

Working from the conclusion to the article, Denning & Dunham make the main claims that:

  • Innovation occurs when a group or community adopts a new practice.
  • Invention and innovation are two different skill sets.
  • The language-action perspective helped identify seven practices that constitute the innovation skill set.
  • Anyone can learn the innovation skill by mastering the seven personal practices. [p. 52]

I like the first three claims, but have some reservations on the fourth!

Denning & Dunham are helpful to clarifying innovation research by making the distinction between theoretical, empirical and generative frameworks:

Deterring spam by suppressing return receipts in Lotus Notes client

The spam filters into IBM seem pretty good, so I don’t get nearly as much spam as on my private e-mail IDs. Today, I opened a message in my inbox that I thought might be spam. It generated a return receipt, and since I unfortunately wasn’t in “island” mode, a message got returned to the spammer that I had opened the note.

I’m relatively savvy on spam deterrence. I maintain multiple e-mail addresses as personas. (I learned this from my sons. These are ways of maintaining gradients of intimacy). Some e-mail addresses are redirection IDs, so at least I know where I’m getting spam generated from. Thus, I annoyed myself on contributing to increasing my own spam.

I found a solution on Rocky Oliver’s “Lotus Geek” blog. In the mid-1990s, I was working around Lotus Notes a lot, and got training to the level of a Notes 4 developer. (This was certainly a benefit of having some amount of corporate training!) I haven’t kept up my Notes coding skills, but the instructions to modify an Inbox template using Domino Designer took me less than 5 minutes to implement.

I think that return receipt notification — at least on external e-mail messages — something that is instituted as a standard on corporate e-mail!

International Service Business Management curriculum, and blogging in the learning process

In the first week of September, I was in Finland to launch the Master’s Degree in International Service Business Management at Helsinki Polytechnic Stadia. Here’s what the instructor’s view looks like.

20060908_Stadia_class.jpg

The classes for this one-year program run on Thursday and Fridays, with all of the lectures front-loaded into the fall. Since I don’t live in Finland, I installed Drupal as a content management system, and have been communicating with the students at a distance.

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    • 2024/08 Moments August 2024
      Summer finishing with family events, and lots of outdoor music performances, captured with a new mirrorless camera for video from mid-month
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      Summer jazz at the Distillery District, in Washington DC while at the annual systems conference, and then Toronto Jazz Festival
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      Busy May with art university graduate exhibition, travel to UK seeing Edinburgh, Hull, Manchester, London, returning home for wedding in Lefroy, annual cemetery visits with family, and spending time with extended family in from Chicago.
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