Coevolving Innovations

… in Business Organizations and Information Technologies

A Proposal for Collaboration on a Pattern Language for Service Systems

A meeting of systems scientists and systems engineers together as the Systems Science Working Group at the INCOSE International Workshop 2014 provided a forum for “a proposal for collaboration on a pattern language for service systems (science, management, engineering and design)”.  The title is deliberately long, and required some hours to unpack the content in the slide deck.

A Proposal for Collaboration on a Pattern Language for Service Systems (Science, Management, Engineering and Design)

The initiative has been presented as ambitious.  Writing a (good) pattern language is non-trivial.  The originator of the pattern language, Christopher Alexander, published his first work in 1968, and then spent 9 years in collaboration until the 1977 release of the landmark A Pattern Language: Towns, Building, Construction.  In a 2010 interview, Alexander was asked about his perception on similar efforts.

[Rob Hoskins]: What’s been your opinion of subsequent peoples’ attempts at doing Pattern Languages – I’ve seen a couple of different ones, have you seen many?

[Christopher Alexander]:  Some. They’re not that good. The reason I say that is that the people who’ve attempted to work with Pattern Languages, think about them, but are not conscious of the role of morphological elegance in the unfolding. In a biological case, they always are elegant and the unfolding morphology is a sort of magic. But it’s very simple.  It’s not as if it’s magic because it’s complicated, it’s just … like that.

[Rob Hoskins]:  I guess when we were talking before about how a Pattern Language goes from the large down to the small, maybe when we were talking about it as going outwards maybe it is more like an unfolding process?

[Christopher Alexander]:   I think it is yes. The business of going from the large to the small was more for convenience….you could make sense of the book most easily like that but it isn’t necessarily the way to actually do it.

While contributors to this project can learn from prior art in pattern languages, there’s some basic contexts to be understood and appreciated.

A. Service systems (science, management, engineering and design)

Service systems are described in the context of the 2008 report on “Succeeding through service innovation” by the Cambridge IfM and IBM.  The science, management, engineering and design perspectives are from the 2009 Spohrer and Kwan article on”Service Science, Management, Engineering, and Design (SSMED): An Emerging Discipline — Outline & References”, with ten basic concepts underlying a service systems worldview.

B. Pattern language (c.f. pattern catalog)

The working of a pattern language is described with extract of the 1977 book A Pattern Language, with 127 INITIMACY GRADIENT.  The history of the Hillside Group, with a software (design) pattern (definition) illustrates application in a domain other than the built environment.  The variety of forms of writing patterns has been described by Martin Fowler.  Ties between pattern language and systems thinking are drawn by James O. Coplien and Neil Harrison 2004 and by Werner Ulrich 2006.  Christopher Alexander’s “Quality without a Name” is described in Richard P. Gabriel 1996.  Addition domains with ongoing work with pattern languages are evident in Scrum, in group facilitation processes, and in communications in the public sphere.

C. A starter set?  7 conditions from service systems science

Service systems science represents a relatively new domain.  Seven conditions from this new perspective are presented as starting points for consideration in the development of a new pattern language.

D. Collaboration:  inquiring systems and technologies

The original Portland Pattern Repository on the C2 web site was created as the first-ever wiki by Ward Cunningham.  A breakthrough technology in 1995, wiki content could be criticized as representing too much of an inductive-consensual inquiring system.  Inquiry is an activity which produces knowledge, says West Churchman.  Tim Brown describes design thinking with both divergent and convergent steps, and an interplay between analysis and synthesis.  New technologies could encourage alternative interactions that reflect multiple perspectives.  Some new technologies worth exploring include federated wiki (by Ward Cunningham starting in 2012), Google Wave derivatives such as Kune and Rizzoma, and real-time collaborative editors such as Etherpad Lite.

E. Next steps for the proposal

The primary purpose of this proposal was to introduce individuals who were not familiar these contexts on service systems, pattern language and collaboration.  To move forward, five questions will have to be answered:

  1. What will be the scope of the domain for the pattern language (i.e. service systems, science, management, engineering, design?)
  2. In which form will the pattern be constructed?
  3. Where will the content come from?  Could some be repurposed from other pattern language projects?
  4. Can inquiry be supported with a technology that encourages dialectic with authentic subjectivity?
  5. Who will be involved?  When might pattern writers convene?

To get to a more concrete proposal, some of the new technologies can be tested in a sandbox, to assess the appropriateness for creating a new pattern language.  Cecilia Haskins, who had previously introduced the systems engineering community to pattern languages, suggests that collaborative reviews of pattern writers together can be improved with shepherding.

Organizationally, this initial proposal has been endorsed as worthwhile and promising by the Systems Science Working Group composed of INCOSE and ISSS leaders.  Workshops are being proposed on June 28, leading up to the INCOSE International Symposium 2014 in Las Vegas; and sometime between July 27 and August 1 at the 58th Annual Meeting of the International Society for the Systems Sciences in Washington, DC.  Members from other organizations are also encouraged to consider joining the collaboration.

References

Haskins, Cecilia. 2008. “Using Patterns to Transition Systems Engineering from a Technological to Social Context.” Systems Engineering 11 (2): 147–55. doi:10.1002/sys.20091. http://dx.doi.org/10.1002/sys.20091.

[See the presentation on “A Proposal for Collaboration on a Pattern Language for Service Systems (Science, Management, Engineering and Design)” on the Coevolving Commons]

1 Comment


Leave a Reply

Your email address will not be published. Required fields are marked *

  • RSS qoto.org/@daviding (Mastodon)

    • daviding: Very long article, o September 4, 2020
      Very long article, oriented towards policy change. Issues should be familiar to everyone on this platform (and appreciation of that is probably why you are here). #CoryDoctorow on Surveillance Capitalism https://onezero.medium.com/how-to-destroy-surveillance-capitalism-8135e6744d59
    • daviding: A small wording shif July 27, 2020
      A small wording shift, yet I really like the idea on belonging rather than just including. https://www.theglobeandmail.com/business/commentary/article-want-a-more-diverse-work-force-move-beyond-inclusion-to-belonging/
    • daviding: On the post-pandemic July 18, 2020
      On the post-pandemic world, #MargaretAtwood says: > "this is like being in 1952, except with birth control and the internet".https://www.thestar.com/entertainment/books/opinion/2020/07/17/margaret-atwood-on-post-covid-hopes-plus-baking.html
    • daviding: Instead of using a t July 4, 2020
      Instead of using a text editor or Notepad on my computer for everyday work, I now use #Zettlr as a persistent scratchpad, a new page each day. The feature of creating #Markdown often helps in copy-and-paste to other applications. I haven't exercised #Zotero citations, yet, but probably will, shortly. > Roam let’s you manage knowledge, […]
    • daviding: The #GlobeAndMail ed June 29, 2020
      The #GlobeAndMail editorial declares that the brain drain of 15,000 Canadians to the United States between years 2000-2010 could be reversed, with corporations near-shoring northwards. > Canada already exerts a powerful pull on people from the rest of the world. A global Gallup survey, conducted from 2015 through 2017, shows Canada is one of the most […]
  • RSS on IngBrief

    • 1969, 1981 Emery, System Thinking: Selected Readings
      Social Systems Science graduate students in 1970s-1980s with #RussellAckoff, #EricTrist + #HasanOzbehkhan at U. Pennsylvania Wharton School were assigned the Penguin paperback #SystemsThinking reader edited by #FredEEmery, with updated editions evolving contents.
    • 1968 Buckley, “Modern Systems Research for the Behavioral Scientist: A Sourcebook”
      Resurfacing 1968 Buckley, “Modern Systems Research for the Behavioral Scientist: A Sourcebook” for interests in #SystemsThinking #SocioCybernetics #GeneralSystemsTheory #OrganizationScience . Republication in 2017 hardcopy may be more complete.
    • Wholism, reductionism (Francois, 2004)
      Proponents of #SystemsThinking often espouse holism to counter over-emphasis on reductionism. Reading some definitions from an encyclopedia positions one in the context of the other (François 2004).
    • It matters (word use)
      Saying “it doesn’t matter” or “it matters” is a common expression in everyday English. For scholarly work, I want to “keep using that word“, while ensuring it means what I want it to mean. The Oxford English Dictionary (third edition, March 2001) has three entries for “matter”. The first two entries for a noun. The […]
    • Systemic Change, Systematic Change, Systems Change (Reynolds, 2011)
      It's been challenging to find sources that specifically define two-word phrases -- i.e. "systemic change", "systematic change", "systems change" -- as opposed to loosely inferring reductively from one-word definitions in recombination. MartinReynolds @OpenUniversity clarifies uses of the phrases, with a critical eye into motives for choosing a specific label, as well as associated risks and […]
    • Environmental c.f. ecological (Francois, 2004; Allen, Giampietro Little 2003)
      The term "environmental" can be mixed up with "ecological", when the meanings are different. We can look at the encyclopedia definitions (François 2004), and then compare the two in terms of applied science (i.e. engineering with (#TimothyFHAllen @MarioGiampietro and #AmandaMLittle, 2003).
  • Recent Posts

  • Archives

  • RSS on daviding.com

    • 2020/08 August 2020
      Moderate summer temperatures in a city normally overheated with activity, residents gradually emerging as public venues opened cautiously.
    • 2020/07 Moments July 2020
      Daytimes full of new work assignment and training, evenings and weekends bicycling around downtown Toronto as it slowly reopens from pandemic.
    • 2020/06 Moments June 2020
      Most of month in Covid-19 shutdown Phase 1, so every photograph is an exterior shot. Bicycling around downtown Toronto, often exercising after sunset.
    • 2020/05 Moments May 2020
      Life at home is much the same with the pandemic sheltering-in-place directives, touring city streets on bicycle, avoiding the parks on weekends.
    • 2020/04 Moments April 2020
      Living in social isolation in our house with 5 family members, finishing off teaching courses and taking courses.
    • 2020/03 Moments March 2020
      The month started with a hectic coincidence of events as both a teacher and student at two universities, abruptly shifting to low gear with government directives for social distancing.
  • RSS on Media Queue

  • Meta

  • Creative Commons License
    This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
    Theme modified from DevDmBootstrap4 by Danny Machal