Publications

 

Publication Date Publication Title Author(s) Form
September 2014 "From Environmental Structure to Service Systems Thinking: Wholeness with Centers Described with a Generative Pattern Language" (manuscript) 
[view abstract and manuscript]
David Ing manuscript for discussion at for Pattern Languages of Programming Conference 2014, Monticello, IL
July 2014 "Incubating Service Systems Thinking: New frames for collaborating on a pattern language for service systems (slides and video)" 
[view abstract presentation slides, and video]
David Ing presentation slides and video for the 58th Annual Meeting of the International Society for the Systems Sciences, Washington, DC

(a 20-minute excerpt was previewed at the 2nd International Conference on The Human Side of Service Engineering, Krakow, Poland)

June 2014 "Incubating Service Systems Thinking: New frames for collaborating on a pattern language for service systems (workshop)" 
[view abstract and presentation slides ]
David Ing presentation slides for INCOSE International Symposium, Las Vegas, NV
May 2014 "Scenario-Buffered Design" 
[view presentation slides]
Gerard Drenth, Daniel Grönquist, Peter Hesserdahl, David Ing, Naomi Stanford, Felix Werle presentation slides from group work at Oxford Futures Forum 2014.
April 2014 "Systems Thinking and Social Relations" 
[view session description and discussion slide ]
David Ing discussion slide for Systems Thinking Ontario, Toronto, Canada
January 2014 "A Proposal for Collaboration on a Pattern Language for Service Systems Science" 
[view presentation slides]
David Ing presentation slides from  Systems Science Working Group INCOSE International Workshop
December 2013 "Design Flaws and Service System Breakdowns: Learning from Systems Thinking" 
[view article]
David Ing article from proceedings of the Relating Systems Thinking and Design 2 conference, AHO (The Oslo School of Architecture and Design)
November 2013 "Editorial: Service Systems, Natural Systems -- Sciences in Synthesis"
[view abstract and preprint]
David Ing and Jennifer Wilby article published in Systems Research and Behavioral Science
November 2013 "Service Science: Reframing Progress with Universities"
[view abstract and preprint]
Jim Spohrer, Alessio Giuiusa, Haluk Demirkan, and David Ing article published in Systems Research and Behavioral Science
October 2013 "Rethinking Systems Thinking: Learning and Coevolving with the World"
[view abstract and preprint]
David Ing article published in Systems Research and Behavioral Science
October 2013 "Design Flaws and Service System Breakdowns: Learning from Systems Thinking" 
[view abstract and presentation slides ]
David Ing presentation slides for Relating Systems Thinking and Design 2, AHO (The Oslo School of Architecture and Design)
June 2013 "Open source, private source: case studies" 
[view abstract, presentation slides and article]
David Ing presentation slides and article for the Co-Create 2013: The Boundary-Crossing Conference on Co-Design in Innovation, Aalto University
March 2013 "Roadmaps for service systems (re-)design: Industry Business Value Assessments (2008, 2010)" 
[view presentation slides]
David Ing presentation slides for the INF2306H Introduction to Service Science, Faculty of Information, University of Toronto
November 2012 "Reconciling Perspectives in Futures Research and Systems Thinking" 
[view course description and presentation slides ]
David Ing presentation slides for the postgraduate course on Philosophical, Methodological and Pragmatic Approaches to Scientific Futures Research, Finland Futures Academy at the University of Turku
November 2012 "Open Source, private source: foundations" 
[view abstract, presentation slides and article]
David Ing presentation slides and article for the Arctic Workshop 2012 on Innovation and Sourcing (Finnish Doctoral Program in Industrial Engineering and Management), Aalto University
October 2012 "Service Systems, Natural Systems: Systems Approaches to Urban Issues" 
[view abstract and presentation slides ]
David Ing presentation slides for the City Sciences Workshop on Finding Connections Towards a Holistic View of City Systems, University of Toronto
October 2012 "The Municipal Reference Model: Government by Design" 
[view abstract and presentation slides ]
Roy Wiseman and Jim Amsden (via David Ing) presentation slides for the City Sciences Workshop on Finding Connections Towards a Holistic View of City Systems, University of Toronto
September 2012 "Revisiting the Socio-ecological, Social-technical and Socio-psychological Perspectives" (Team Report) Minna Takala (reporter) with David Ing, Merrelyn Emery, Debora Hammond and Gary Metcalf proceedings report, and independently contributed article for the Sixteenth IFSR Conversation
"Expanding Scope of Systemic Innovation and Socio-Ecological and Socio-Technical Perspectives" Minna Takala
[view abstract, team report and contributed article]
July 2012 "Is That Affordance Essential? Pathology in service systems and redesigns for sustainability" 
[view abstract and presentation slides ]
David Ing presentation slides for the 1st International Conference on Human Side of Service Engineering
July 2012 "Rethinking Systems Thinking: Learning and coevolving with the world" 
[view abstract and presentation slides ]
David Ing presentation slides for a plenary address at the 56th Annual Meeting of the International Society for the Systems Sciences
January 2012 "The Meta-design of Dialogues as Inquiring Systems" 
[view abstract and presentation slides ]
David Ing with Peter Jones presentation slides for a Design with Dialogue session
July 2011 "Service Systems, Natural Systems: Sciences in Synthesis" 
[view presentation and outline]
David Ing incoming address as president (2011-2012) for ISSS 2011
July 2011 "Systems Thinking Courses in the Master's Programme on Creative Sustainability at Aalto University: Reflections on Design and Delivery of the 2010-2011 Sessions" 
[view abstract and article ]
David Ing article in conference proceedings for ISSS 2011
June 2011 "Systems Science and Systems Engineering Synergies" 
[view context, abstract and presentation slides]
Gary S. Metcalf and David Ing, with Duane Hybertson, Harold "Bud" Lawson, Jennifer M. Wilby, Len Troncale and Hillary Sillitto a report by a project team of the Systems Science Working Group at the INCOSE International Symposium 2012
March 2011 "Natural systems, service systems: Scientific perspectives on redesigning social-ecological systems" 
[view abstract and presentation slides]
David Ing presentation slides for Resilience 2011
February 2011 "Systemic Thinking for Planners and Designers"
[view course content]
[view reflections]
David Ing open courseware for a systems thinking course in the master's programme in Creative Sustainability at Aalto University
November 2010 "The Systems Sciences and Systems Engineering"
[view context map]
[view description and web video]
David Ing a web conference for the INCOSE Working Group on Complex Systems
October 2010 "Systemic Thinking of Sustainable Communities"
[view course content
[view reflections]
David Ing open courseware for a systems thinking course in the master's programmme in Creative Sustainability at Aalto University
October 2010 "Panel on Service Systems and Systems Sciences in the Twenty-First Century"
[view context, introduction and article]
David Ing an article in INCOSE Insight, the quarterly magazine of the International Council on Systems Engineering
August 2010 "The Science of Service Systems"
[view context, introduction and section of the proceedings]
David Ing, with Norimasa Kobayashi, Allenna Leonard, Gary Metcalf, Todd Bowers, Janet Singer and Jennifer Wilby an excerpt from the Proceedings of the Fifteenth IFSR Conversation, (Gerhard Chroust and Gary S. Metcalf, editors), Institute for Systems Engineering and Automation, University of Linz, SEA-SR-28, August 2010.
July 2010 "Service Systems and Systems Sciences in the 21st Century"
[view context, abstract, outline and presentation slides]
Jennifer M. Wilby, Kyoichi Kijima, David Ing and Gary S. Metcalf panel positions and presentation slides from the INCOSE International Symposium 2010, at Chicago
March 2010 "Service Systems in Changing Paradigms: An Inquiry through the Systems Sciences"
[view abstract and chapter]
David Ing a chapter in The Science of Service Systems (Haluk Demirkan, James C. Spohrer and Vikas Krishna, editors), in the Service Science: Research and Innovations (SRII) in the Service Economy book series, Springer 2011.
February 2010 "The Emerging Science of Service Systems"
[view presentation]
David Ing presentation slides for lecture at the Organizational Dynamics Lecture Series, at University of Pennsylvania
September 2009 "Dynamics of Service Businesses"
[view presentation]
David Ing presentation slides for lecture at the Master's program in International Service Business Management at Helsinki Metropolia University of Applied Sciences
September 2009 "Conversations on an Emerging Science of Service Systems"
[view presentation]
David Ing presentation slides for UKSS 2009
July 2009 "Envisioning Innovation in Service Systems: Induction, Abduction and Deduction"
[view abstract and article]
David Ing article in conference proceedings for ISSS 2009
October 2008 "SSMED and SOA: Service Science, Management, Engineering and Design and Service Oriented Architecture"
[view presentation]
David Ing presentation slides in conference proceedings, and presentation slides, for Cascon 2008
September 2008 "Offerings as Commitments and Context: Service Systems from a Language Action Perspective"
[view abstract, article and presentation]
David Ing article in conference proceedings, and presentation slides, for UKSS 2008
July 2008 "Business Models and Evolving Economic Paradigms: A Systems Science Approach"
[view abstract, article and presentation]
David Ing article in conference proceedings, and presentation slides, for ISSS 2008
November 2007 "Services Engineering and Management, Value Coproduction, and Situated Practices"
[view introduction and chapter]
David Ing chapter in research report, following SEM 2006
October 2005 "Negotiated Order and Network Form Organizations"
[view abstract and preprint]
Annaleena Parhankangas, David Ing, David L. Hawk, Gosia Dane, and Marianne Kosits article published in Systems Research and Behavioral Science

Pre-2005 content is available at the Systemic Business Publications page.