Coevolving Innovations

… in Business Organizations and Information Technologies

Pattern Manual for Service Systems Thinking

At the PUARL Conference 2016, a proposal was made on adapting pattern language for service systems thinking.  In 1967, Christopher Alexander published Pattern Manual at the founding of the Center for Environmental Structure, describing a pattern format for physical built environments.  While we can learn a lot from the nearly 50 years work originating at the CES, service systems have features beyond physicality that suggest reconsidering some of the foundations of pattern language.

An article for discussion was accepted into the proceedings for the PUARL conference.  The 20-minute presentation quickly covered the following topics:

  • 1. Pattern Manual 1967 + Service Systems
  • 2. Alexandrian example → services
  • 3. Methods clarified since 1973
  • 4. A new format:  amplifying, rephilosophizing, reinterpreting prior doxa
  • 5. Generating and legitimizing in communities

Slides have been added over the audio recording to produce a video presentation.

Audio [20161029_PUARL_Ing_PatternManualS2T.mp3]
(20MB, 20m19s)
[20161029_PUARL_Ing_PatternManualS2T_3db.mp3]
(volume boosted 3db, 20MB, 20m19s)
[20161029_PUARL_Ing_PatternManualS2T_6db.mp3]
(volume boosted 6db, 20MB, 20m19s)
Video HD (20m19s)
H.264 MP4 [1280×720 384Kbps m4v]
(70MB)
[1280×720 5000Kbps m4v]
(76MB)
WebM [1280×720 110Kbps webm]
(34MB)
[1280×720 826Kbps webm]
(153MB)

For people who prefer visuals at their own pace, the slides are posted on the Coevolving Commons.  The video is available on Youtube.

Pattern Manual for Service Systems cover

Here’s the officially published abstract:

What is properly required to take the learning on generative pattern languages from the built environment and software development communities, to a world of service system thinking?

This position paper winds back to early days of Center for Environmental Studies, and presents an alternative view on the 1968 Multi-Service Center work, informed by 21st century developments in service systems science. The conventional format for a pattern language has settled into a three-part rule of relations between context, problem and solution. An alternative format of (i) voices on issues (who + what), (ii) affording value(s) (how + why), and (iii) spatio-temporal frames (where + when) is proposed, with a straw man example.

Methods from the 1985 Eishin campus project, published in 2012, are compared against practices that have become common in agile development.

The conceptual shifts from built environment to service systems thinking are expressed as (i) amplifications, (ii) rephilosophizations, and (iii) reinterpretations. The generation and legitimization of pattern languages is considered across a community, with a shift from publishing in books on paper to collaborating with online technologies such as wiki.

At the 2014 PLoP and the 2015 PURPLSOC conferences, the idea of extending the pattern language for environment structure into a new domain of service systems thinking was introduced. In 2016, this idea has been further developed as a baseline for further discussion

Following on from the presentation at Purplsoc in July 2015, and he article revised for the proceedings of PLoP 2014,  I’m looking forward to opportunities to discuss these ideas further.
Pattern Manual for Service Systems Thinking abstract

2 Comments


Leave a Reply

Your email address will not be published. Required fields are marked *

  • Recent Posts

  • Archives

  • RSS qoto.org/@daviding (Mastodon)

    • New status by daviding June 23, 2019
      Single Large or Several Small (SLOSS) sees a systems approach where individuals care for their property in a way that benefits all. > ... while emphasizing connectivity may help threatened species be more resilient, Dr. Fahrig says that it should not be taken as a reason to disregard small pockets of nature that are not […]
    • New status by daviding May 19, 2019
      Fit the people around an organization; or an organization around the people? Working backwards, say @MitroffCrisis + #HaroldLinstone, from current concrete choices to uncertain futures, surfaces strategic assumptions in a collective decision, better than starting with an abstract scorecard to rank candidates. The Unbounded Mind is an easier-reading follow-on to The Design of Inquiry Systems […]
    • New status by daviding April 28, 2019
      Our house is on the edge of a flood plain. We know this, because the end of our street in Toronto Riverside was at Lake Ontario, before landfill in the early 1900s. Not everyone knows about what's under the place where they live. "Poor flood-risk maps, or none at all, are keeping Canadian communities in […]
    • New status by daviding April 26, 2019
      An open education system encourages scholarship that embraces perspectives from around the world. The Scholar Rescue Fund is a hopeful initiative that, in a perfect world, wouldn't have to exist. "Canada playing major role as safe haven for at-risk academics from strife-torn countries" | Danielle Edwards | April 23, 2019 | Globe & Mail at […]
    • New status by daviding April 25, 2019
      Moving from coal to green energy for Dong (nee Danish Oil and Natural Gas) started in 2008, leading to an CEO change in 2012, to a 2017 divestment of fossil-fuel bases businesses. Perseverance can pay off, but patience goes through trials. "A tale of transformation: the Danish company that went from black to green energy" […]
  • RSS on IngBrief

  • RSS on Media Queue

  • RSS on daviding.com

    • 2019/05 Moments May 2019
      Family time, empty nest, short trip to conference nearby, friends at home.
    • 2019/04 Moments April 2019
      End of a 23-day visit in Shanghai, readjusting to Eastern Time with the many lecture, meetup, friends and family distractions of Toronto.
    • 2019/03 Moments March 2019
      Month of intensive lectures and research meetings, in Toronto and then in Shanghai, with social breaks on local excursions to clear minds.
    • 2019/02 Moments February 2019
      Reduced exercise outside with a cold and snowy February, with excursions out of the house to warm places with family, friends and colleagues.
    • 2019/01 Moments January 2019
      January in Toronto has lots of intellectual offerings and artistic exhibitions to attract the curious out of warm homes, through cold and snow.
    • 2018/12 Moments December 2018
      Tried to have a normal month, with a busy social calendar of birthdays, a funeral plus Christmas season, while daily temperatures hovered just above freezing.
  • Meta

  • Creative Commons License
    This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
    Theme modified from DevDmBootstrap4 by Danny Machal