2016/10/28 Pattern Manual for Service Systems Thinking

Authors

David Ing

Abstract

What is properly required to take the learning on generative pattern languages from the built environment and software development communities, to a world of service system thinking?

This position paper winds back to early days of Center for Environmental Studies, and presents an alternative view on the 1968 Multi-Service Center work, informed by 21st century developments in service systems science. The conventional format for a pattern language has settled into a three-part rule of relations between context, problem and solution. An alternative format of (i) voices on issues (who + what), (ii) affording value(s) (how + why), and (iii) spatio-temporal frames (where + when) is proposed, with a straw man example.

Methods from the 1985 Eishin campus project, published in 2012, are compared against practices that have become common in agile development.

The conceptual shifts from built environment to service systems thinking are expressed as (i) amplifications, (ii) rephilosophizations, and (iii) reinterpretations. The generation and legitimization of pattern languages is considered across a community, with a shift from publishing in books on paper to collaborating with online technologies such as wiki.

At the 2014 PLoP and the 2015 PURPLSOC conferences, the idea of extending the pattern language for environment structure into a new domain of service systems thinking was introduced. In 2016, this idea has been further developed as a baseline for further discussion

Citation

David Ing, "Pattern Manual for Service Systems Thinking: A proposal for discussion", Proceedings of the 2016 International PUARL Conference.

Content