Coevolving Innovations

… in Business Organizations and Information Technologies

Requirements … or … dreams?

This blogging area is about coevolution, and specifically coevolution of technology and culture. OK, maybe we haven’t said that so explicitly, but that is the larger process that would include coevolution of technology and business, or technology and work, or technology and enterprise.

How much of this is really about “requirements” at all? The definitions of requirements, as Martin has pointed out, are so dry and pedestrian. Requirements may be compulsory, requirements may be needs.

I like to think that much of what we do, even in business applications of technology, is about desires. Or, in the words of one of our IBM colleagues Sukanya Patwardhan, maybe it is about dreams.

What is it that gets right to the heart of what a user of technology aspires to? What can fulfill their human desires for success? How does this trace back to the levels of the Maslow hierarchy, from physiological survival to psychological actualization?

In a services world, like the one we live in (like the one we have always lived in even when fixated on the product-oriented industrial miracle), the fulfillment of dreams is an endless cascade of services. At some basic point there are people fulfilling their desires for influence, aesthetic satisfaction, or more basic survival and power. Almost none of this is “required” in any meaningful sense. Almost of all of this, however, is perfectly valid from the point of view of human beings embedded in their cultural environment, pursuing their most deeply felt dreams of success.

Humberto Maturana talks about the importance of recognizing the nature of humans as loving animals. This word “loving” is dangerous and largely forbidden in a businesss context, as Dr. Maturana is the first to observe. However, as he uses it, the term is both simple and powerful. For Maturana, love is a relational behavior through which another arises as as a legitimate other in coexistence with oneself. Holding the door for a colleague is a manifestation of the recognition of this legitimacy. Understanding the dreams of a service client is a powerful manifestation of this recognition.

At the heart of this conception is the further recognition that people rarely, if ever, use technology for its own sake. As Maturana further notes, humans are fundamentally languaging creatures. Almost all of our technology, especially in the IT realm, is about enhancing the ability of humans to perform language. We don’t talk to cell phones. We use cell phones to talk to each other. We don’t communicate with our laptops, we use laptops to create e-mails, blog entries and other communications of language.

A question that I am pursuing is whether this perspective of services in support of each other’s dreams, and technology in support of more effective recogintion of eah other’s humanity, might not be a huge untapped and unrecognized source of value.

Stay tuned, for further exploration of these themes.

1 Comment

  • Moving from one philosopher to another …. I’ve found it interesting that in Being and Time, Heidegger differentiates between interactions with people and interactions with things (i.e. tools), whereas the researcher in Actor-Network Theory tend to make them roughly equivalent (e.g. Latour’s “Sociology of a Door Closer”). These models aren’t quite so simplistic, but do represent interactions between human beings and the world of living and non-living things.

    The ideas about dreams and loving remind me of Blade Runner.


Leave a Reply

Your email address will not be published. Required fields are marked *

  • RSS qoto.org/@daviding (Mastodon)

    • daviding: “"Climate change has no map that we know of. Each time a new…” February 15, 2024
      "Climate change has no map that we know of. Each time a new scientific study returns something we studied before, it's always going to arrive faster and be worse than we thought before". Episode 5, #DavidLHawk "What to do When It's too Late" https://www.youtube.com/watch?v=VPruvIsDRDk #SystemsThinking "Instead of cause-effect thinking, effects coming from prior effects, not […]
    • daviding: “In the third episode of "What to Do When It's Too Late", #Da…” February 2, 2024
      In the third episode of "What to Do When It's Too Late", #DavidLHawk explains his #systemsthinking with humans in #climatechange, dealing with hopelessness. Live weekly broadcast on #BoldBraveTv with video recordings and podcasts. Text digest at https://daviding.wordpress.com/2024/02/02/what-to-do-when-its-too-late-david-l-hawk-2024/
    • daviding: “Published "Reframing #SystemsThinking for Systems Changes: S…” February 2, 2024
      Published "Reframing #SystemsThinking for Systems Changes: Sciencing and Philosophizing from Pragmatism towards Processes as Rhythms" with #GarySMetcalf in Journal of the #InternationalSocietyForTheSystemsSciences following 2023 Kruger Park, revised after peer review. https://coevolving.com/blogs/index.php/archive/sciencing-philosophizing-jisss/
    • daviding: “Web video of @scottdejong@hci.social + @gceh@mstdn.social ho…” January 23, 2024
      Web video of @scottdejong + @gceh hosted by #zaidkhan in relaxed conversation on "What Can Systems Thinkers Learn from Educational Game Studies" at #SystemsThinking Ontario https://coevolving.com/blogs/index.php/archive/educational-game-studies-scott-dejong-geoff-evamy-hil/
    • daviding: “With the release of General Systems Yearbook 2023, a full-te…” November 25, 2023
      With the release of General Systems Yearbook 2023, a full-text, read-only version of "Appreciating Systems Changes via Multiparadigm Inquiry", SRBS v40 n5 is available for colleagues of the author on Article Sharehttps://onlinelibrary.wiley.com/share/author/YEVWGPGURZ5IVE7AWQRM?target=10.1002/sres.2973 https://coevolving.com/commons/2023-09-appreciating-systems-changes-via-multiparadigm-inquiry-srbs #SystemsThinking
  • RSS on IngBrief

    • Introduction, “Systems Thinking: Selected Readings, volume 2”, edited by F. E. Emery (1981)
      The selection of readings in the “Introduction” to Systems Thinking: Selected Readings, volume 2, Penguin (1981), edited by Fred E. Emery, reflects a turn from 1969 when a general systems theory was more fully entertained, towards an urgency towards changes in the world that were present in 1981. Systems thinking was again emphasized in contrast […]
    • Introduction, “Systems Thinking: Selected Readings”, edited by F. E. Emery (1969)
      In reviewing the original introduction for Systems Thinking: Selected Readings in the 1969 Penguin paperback, there’s a few threads that I only recognize, many years later. The tables of contents (disambiguating various editions) were previously listed as 1969, 1981 Emery, System Thinking: Selected Readings. — begin paste — Introduction In the selection of papers for this […]
    • Concerns with the way systems thinking is used in evaluation | Michael C. Jackson, OBE | 2023-02-27
      In a recording of the debate between Michael Quinn Patton and Michael C. Jackson on “Systems Concepts in Evaluation”, Patton referenced four concepts published in the “Principles for effective use of systems thinking in evaluation” (2018) by the Systems in Evaluation Topical Interest Group (SETIG) of the American Evaluation Society. The four concepts are: (i) […]
    • Quality Criteria for Action Research | Herr, Anderson (2015)
      How might the quality of an action research initiative be evaluated? — begin paste — We have linked our five validity criteria (outcome, process, democratic, catalytic, and dialogic) to the goals of action research. Most traditions of action research agree on the following goals: (a) the generation of new knowledge, (b) the achievement of action-oriented […]
    • Western Union and the canton of Ticino, Switzerland
      After 90 minutes on phone and online chat with WesternUnion, the existence of the canton of Ticino in Switzerland is denied, so I can’t send money from Canada. TicinoTurismo should be unhappy. The IT developers at Western Union should be dissatisfied that customer support agents aren’t sending them legitimate bug reports I initially tried the […]
    • Aesthetics | Encyclopaedia Britannica | 15 edition
      Stephen C. Pepper was a contributor to the Encyclopaedia Britannica, 15th edition, on the entry for Aesthetics.
  • Recent Posts

  • Archives

  • RSS on daviding.com

    • 2024/02 Moments February 2024
      Chinese New Year celebrations, both public and family, extended over two weekends, due to busy social schedules.
    • 2024/01 Moments January 2024
      Hibernated with work for most of January, with more activity towards the end of month with warmer termperatures.
    • 2023/12 Moments December 2023
      A month of birthdays and family holiday events, with seasonal events at attractuions around town.
    • 2023/11 Moments November 2023
      Dayliight hours getting shorter encouraged more indoor events, unanticipated cracked furnace block led to replacement of air conditioner with heat pump, too.
    • 2023/10 Moments October 2023
      Left Seoul for 8 days in Ho Chi Minh City, and then 7 days in Taipei. Extended family time with sightseeing, almost completely offline from work.
    • 2023/09 Moments September 2023
      Toronto International Film Festival, and the first stop of a 3-week trip to Asia starting with Seoul, Korea
  • RSS on Media Queue

    • What to Do When It’s Too Late | David L. Hawk | 2024
      David L. Hawk (American management theorist, architect, and systems scientist) has been hosting a weekly television show broadcast on Bold Brave Tv from the New York area on Wednesdays 6pm ET, remotely from his home in Iowa. Live, callers can join…Read more ›
    • 2021/06/17 Keekok Lee | Philosophy of Chinese Medicine 2
      Following the first day lecture on Philosophy of Chinese Medicine 1 for the Global University for Sustainability, Keekok Lee continued on a second day on some topics: * Anatomy as structure; physiology as function (and process); * Process ontology, and thing ontology; * Qi ju as qi-in-concentrating mode, and qi san as qi-in-dissipsating mode; and […]
    • 2021/06/16 Keekok Lee | Philosophy of Chinese Medicine 1
      The philosophy of science underlying Classical Chinese Medicine, in this lecture by Keekok Lee, provides insights into ways in which systems change may be approached, in a process ontology in contrast to the thing ontology underlying Western BioMedicine. Read more ›
    • 2021/02/02 To Understand This Era, You Need to Think in Systems | Zeynep Tufekci with Ezra Klein | New York Times
      In conversation, @zeynep with @ezraklein reveal authentic #SystemsThinking in (i) appreciating that “science” is constructed by human collectives, (ii) the west orients towards individual outcomes rather than population levels; and (iii) there’s an over-emphasis on problems of the moment, and…Read more ›
    • 2019/04/09 Art as a discipline of inquiry | Tim Ingold (web video)
      In the question-answer period after the lecture, #TimIngold proposes art as a discipline of inquiry, rather than ethnography. This refers to his thinking On Human Correspondence. — begin paste — [75m26s question] I am curious to know what art, or…Read more ›
    • 2019/10/16 | “Bubbles, Golden Ages, and Tech Revolutions” | Carlota Perez
      How might our society show value for the long term, over the short term? Could we think about taxation over time, asks @carlotaprzperez in an interview: 92% for 1 day; 80% within 1 month; 50%-60% tax for 1 year; zero tax for 10 years.Read more ›
  • Meta

  • Creative Commons License
    This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
    Theme modified from DevDmBootstrap4 by Danny Machal