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49 Search Results for "ackoff"

Doing, not-doing; errors of commission, errors of omission

Should we do, or not-do?  Russell Ackoff, over many years, wrote about (negative) potential consequences:

There are two possible types of decision-making mistakes, which are not equally easy to identify.

  • (1) Errors of commission: doing something that should not have been done.
  • (2) Errors of omission: not doing something that should have been done.

For example, acquiring a company that reduces a corporation’s overall performance is an error of commission, as is coming out with a product that fails to break even. Failure to acquire a company that could have been acquired and that would have increased the value of the corporation or failure to introduce a product that would have been very profitable is an error of omission  [Ackoff 1994, pp. 3-4].

Ackoff has always been great with turns of phrases such as these.  Some deeper reading evokes three ideas that may be worth further exploration:

  • 1. Doing or not-doing may or may not invoke learning.
  • 2. Doing or not-doing invokes implicit orientations on time.
  • 3. Doing or not-doing raises question of (i) changes via systems of willful action, and/or (ii) changes via systems of non-intrusive action.

These three ideas, explored in sections below, lead us from the management of human affairs, beyond questions of science, and into question of philosophy.

For those interested in the history of philosophy and science, the three ideas above are followed by an extra section:

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The Systems Approach and Its Enemies | C. West Churchman | 1979

West Churchman (1913-2004) was a Ph.D. supervisor to some luminaries in the systems sciences, including  Russell L. Ackoff, Ian Mitroff, Harold G. Nelson and Werner Ulrich.  Churchman’s 1979 book, The Systems Approach and Its Enemies, is unfortunately out of print, and is only readable on the web if you already have the text to search on.  Here, some excerpts will be surfaced that may encourage readers to seek a copy in a local library.

Preface

[….] This book is just another step in the search for the meaning of generality, in this case a general design of social systems.

There are lots of themes that can be used to describe this search. Perhaps the best one is the discovery that the usual dichotomy of x or not x never seems to display the general, because neither of the above is always so prominent an aspect of the general social system. Thus there is an immense part of social systems reality that is none of the following popular dichotomies in the current literature: rational-irrational, objective-subjective, hierarchical-nonhierarchical, teleological-ateleological, deductive-nondeductive reasoning (for example, inductive or dialectical), ineffable-effable.

In the text I have used the word enemy to connote this immense land of social systems that has remained largely unexplored by “hard” systems analysts, who thereby reveal a distinct softness of living by avoiding the dangers of exploring unmapped lands.  [p. xi]

01 On Systems and Their Design

This first chapter is intended to show that the proper design is not a simple matter of fixing up some messes within the system.… Read more (in a new tab)

Negotiating Order with Generative Pattern Language

Positioning “A Pattern Language” more like “Creating Order of”, then “The Timeless Way of Building” more like “Negotiating Order with”, was a productive framing to discuss the systems theory inside Christopher Alexander’s thinking (as well as positioning “The Nature of Order“).

The purpose of a workshop on “Negotiating Order with Generative Pattern Language” at PLoP 2017 was to open up discussions that could deepen the foundational understanding in linkages between pattern language and systems thinking. At least three of us routed to Vancouver BC for a Monday morning start, in a quick trip from the Purplsoc meeting in Austria that finished on Saturday.  The PLoP program emphasizing writers’ workshops meant that our 90-minute dialogue didn’t conflict with any presentations.

On the audio recording, active participants in the sensemaking included Helene Finidori and Christian Kohls.  With a more relaxed pace, the open time after the slides were completed allowed some pattern language novices to also have questions answered.

PLoP 2017

The frame for discussion was slides that had previously been posted on the Coevolving Commons.

The digital audio recording has been matched up with slides, for a less ambiguous viewing as a web video.

For observers who prefer to be mobile, video files can be downloaded directly on a device.

Video H.264 MP4 WebM
Digital video
(1h38m45s)
[20171023_PLoP_Ing NegotiatingOrder HD 537kpbs m4v]
(HD 537Kbps 379MB) [on the Internet Archive]
[20171023_PLoP_Ing NegotiatingOrder nHD 214kpbs m4v]
(nHD 214Kkps 151MB)
[20171023_PLoP_Ing NegotiatingOrder HD 348kpbs webm]
(HD 348Kbps 245MB)
[20171023_PLoP_Ing NegotiatingOrder nHD 168kpbs webm]
(nHD 168Kbps 119MB)

The downloadable audio recording includes the conversation of all participants.… Read more (in a new tab)

Christopher Alexander, Horst Rittel, C. West Churchman

At U.C. Berkeley in the 1960s, Christopher Alexander, Horst Rittel and C. West Churchman could have had lunch together.  While disciplinary thinking might lead novices to focus only on each of pattern language, wicked problems and the systems approach, there are ties (as well as domain-specific distinctions) between the schools.

West Churchman joined Berkeley in 1957, and initiated master’s and doctoral programs in operations research at the School of Business Administration.   From 1964 to 1970, Churchman was associate director and research philosopher at UC Berkeley’s Space Sciences Laboratory, directing its social sciences program.  After his retirement in 1981, Churchman taught in the Peace and Conflict Studies program for 13 years.

Horst Rittel came to the Berkeley College of Environmental Design in 1963, the same year that dean William Wurster recruited Christopher Alexander.  In 1973, Rittel split his time between Berkeley and the architecture faculty at the University of Stuttgart, where he founded the Institut für Grundlagen der Planung.

Christopher Alexander became a cofounder of the Center for Environmental Structure at Berkeley in 1967, gradually moving outside of the university by 2000.

The tie between Churchman and Rittel are well-documented, in a 1967 article in Management Science.

Professor Horst Rittel of the University of California Architecture Department has suggested in a recent seminar that the term “wicked problem” refer to that class of social system problems which are ill-formulated, where the information is confusing, where there are many clients and decision makers with conflicting values, and where the ramifications in the whole system are thoroughly confusing.

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Negotiating order with a GPS

This morning, I had a low stress commute through rush hour Toronto traffic. I programmed my GPS navigator, and then mostly decided against its recommendations. My commute time yesterday was about 75 minutes, following the GPS recommendations. Today, the drive was about 60 minutes, using the GPS as a lookahead map of unfamiliar streets, including a serendipitous circumnavigation of a park that I hadn’t previously known.

Negotiating order is a way of governing where one or more parties engage with the environment to coordinate action. An alternative way of governing is social contracting towards legal order (or rules-based order), where parties delegate the directions and constraints of social activity to some (higher) authority, and accede to conditions then pre-established.

Self-organizing is another way of describing negotiating order. A contractualist perspective sees parties engaging in mutual benefit schemes, towards achieving some outcomes that they can not achieve on their own.

The congestion of rush hour traffic is a familiar experience for people in cities. Toronto has a record with the highest Commuter Pain Index in the world. How does a GPS (or possibility one of the future autonomous car) impact the decision on routes for a long commute?

Toronto Riverside to Markham

The conventional path from downtown Toronto to Markham is north and then east. An alternative path through arterial city streets is east and then north.

The conventional path is a highway typically clear for the first 10 minutes, placing the driver into a congestion trap.… Read more (in a new tab)

System types as purposeful, and displaying choice

Russell Ackoff has a four-way categorization of systems that I’ve found useful, and often shows up in my presentations.  I’ve had a history of citing a 1996 article that is peer-reviewed.  However, when I first saw him in person, speaking with an overhead slide projector in 1997, I recalled a slightly different language.  I’ve now discovered an article that is consistent with my memory.

In 1996, Ackoff & Gharajedaghi wrote (in a language consistent with the Ackoff & Emery 1972 On Purposeful Systems book):

Whatever one considers a system to be — and there is considerable agreement as to what a system is — there are obviously different ways of classifying them.  For example, they can be classified by size, by discipline (physical, biological, psychological, and so on), by location, by function, and many other ways as well.  The choice of a classification scheme normally depends on its intended use.  For our purposes — examining the consequences of mismatching systems and their models — the critical classifying variable is purpose and purpose is a matter of choice.

An entity is purposeful if it can produce (1) the same functionally defined outcome in different ways in the same environment, and (2) functionally different outcomes in the same and different environments.  Although the ability to make choices is necessary for purposefulness, it is not sufficient.  An entity that can behave differently but produce only one outcome in any one of a set of different environments is goal-seeking, not purposeful.  

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