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Humanistic Principles and Social Systems Design | Douglas Austrom + Carolyn Ordowich (ST-ON 2021-05-10)

Douglas Austrom and Carolyn Ordowich shared some reflections developed jointly with Bert Painter (Vancouver, BC) on some draft humanistic principles, the three Tavistock perspectives, and a meta-methodology with Systems Thinking Ontario.

Proponents of Socio-Technical Systems design refer back to the 1960s-1980s research of Fred Emery and Eric Trist of the Tavistock Institute. Calls to reinvent approaches to organization design for hyper-turbulent environments may be better viewed through the whole systems view of three perspective for sensemaking:

  • social-psychological systems;
  • socio-technical systems; and
  • socio-ecological systems.

Those who live and work in a given social system should be given the voice and and choice in designing their system. Calvin Pava’s notion of deliberation design applies not only to non-linear knowledge work. It can serve as a meta-methodology for dialogic design of organizations, networks and ecosystems. The role of designers shifts from designing the social system itself, to co-designing the deliberations by which key stakeholders can dynamically design their own systems.

This video has been archived on the Internet Archive .

Video H.264 MP4
May 10
(1h50m)
[20210510_ST-ON_HumanisticSocialSystemsDesign.m4v]
(FHD 1431kbps 1.2GB) [on the Internet Archive]

Audio downloadable onto mobile devices was transcoded from the video into MP3.

Audio
May 10
(1h50m)
[20210510_ST-ON_HumanisticSocialSystemsDesign.mp3]
(38MB) [on the Internet Archive]

Doug Austrom has four decades of consulting experience, having co-founded three change consultancies: Turning Point Associates, Adjutant Solutions Group, and People Powered Innovation Labs. He is an adjunct professor with Indiana University’s online MBA program, Kelly Direct.… Read more (in a new tab)

Douglas Austrom and Carolyn Ordowich shared some reflections developed jointly with Bert Painter (Vancouver, BC) on some draft humanistic principles, the three Tavistock perspectives, and a meta-methodology with Systems Thinking Ontario.

Proponents of Socio-Technical Systems design refer back to the 1960s-1980s research of Fred Emery and Eric Trist of the Tavistock Institute. Calls to reinvent approaches to organization design for hyper-turbulent environments may be better viewed through the whole systems view of three perspective for sensemaking:

  • social-psychological systems;
  • socio-technical systems; and
  • socio-ecological systems.

Those who live and work in a given social system should be given the voice and and choice in designing their system. Calvin Pava’s notion of deliberation design applies not only to non-linear knowledge work. It can serve as a meta-methodology for dialogic design of organizations, networks and ecosystems. The role of designers shifts from designing the social system itself, to co-designing the deliberations by which key stakeholders can dynamically design their own systems.

This video has been archived on the Internet Archive .

Video H.264 MP4
May 10
(1h50m)
[20210510_ST-ON_HumanisticSocialSystemsDesign.m4v]
(FHD 1431kbps 1.2GB) [on the Internet Archive]

Audio downloadable onto mobile devices was transcoded from the video into MP3.

Audio
May 10
(1h50m)
[20210510_ST-ON_HumanisticSocialSystemsDesign.mp3]
(38MB) [on the Internet Archive]

Doug Austrom has four decades of consulting experience, having co-founded three change consultancies: Turning Point Associates, Adjutant Solutions Group, and People Powered Innovation Labs. He is an adjunct professor with Indiana University’s online MBA program, Kelly Direct.… Read more (in a new tab)

Revisiting the Socio-Ecological, Social-Technical and Socio-Psychological Systems Perspectives

A report, plus a contributed article, on the socio-ecological, socio-technical and socio-psychological systems perspectives is now available.

The Tavistock Institute for Human Relations, from the 1950s through the 1980s, developed a legacy of research based in systems thinking that has had lasting impact on theories of organization design and change.  The International Federation for Systems Research biannually hosts a conversation event in Austria where systems researchers have the luxury of time to share in mutual learning.  A trigger question for a team was proposed:

  • In which ways is the Tavistock legacy still relevant, and which ways might these ideas be advanced and/or refreshed (for the globalized/service economy)?

Pointers to some of the relevant literature were provided.  Joining the team, at Linz, were:

Minna Takala led the development of the team report for the proceedings, as well as contributing an independent article extending learnings from the group.  An excerpt of these two publications is a repackaging from the full proceedings that comprise the work of four teams meeting in parallel.

A report, plus a contributed article, on the socio-ecological, socio-technical and socio-psychological systems perspectives is now available.

The Tavistock Institute for Human Relations, from the 1950s through the 1980s, developed a legacy of research based in systems thinking that has had lasting impact on theories of organization design and change.  The International Federation for Systems Research biannually hosts a conversation event in Austria where systems researchers have the luxury of time to share in mutual learning.  A trigger question for a team was proposed:

  • In which ways is the Tavistock legacy still relevant, and which ways might these ideas be advanced and/or refreshed (for the globalized/service economy)?

Pointers to some of the relevant literature were provided.  Joining the team, at Linz, were:

Minna Takala led the development of the team report for the proceedings, as well as contributing an independent article extending learnings from the group.  An excerpt of these two publications is a repackaging from the full proceedings that comprise the work of four teams meeting in parallel.

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