Coevolving Innovations

… in Business Organizations and Information Technologies

Strategic Communications + The Brand Stack, Zaid Khan + David Akermanis (ST-ON 2020/09/14)

Two Major Research Projects (MRPs) — they might be called master’s theses elsewhere — by Zaid Khan and David Akermanis reflect the Systemic Design agenda within the OCADU program on Strategic Foresight and Innovation (SFI).    To graduate, all SFI students complete an MRP.  With many subjects and techniques covered during SFI studies, only a few exercise Systemic Design at their core.

The September session of Systems Thinking Ontario came shortly after the defence of the two MRPs in August.  As we had suspended convening in person during 2020, our monthly meeting was conducted online.  This afforded recordings to be shared more widely.

The video file is also available on the Internet Archive, for those who prefer a downloadable option.

Video H.264 MP4
September 14
(1h27m)
[20200914_ST-ON_Khan_Akermanis.mp4]
(FHD 785kbps 293MB) [on archive.org]

The digital audio originally in M4A format has also been transcoded to MP3.

Audio
September 14
(1h27m)
[20200914_ST-ON_Khan_Akermanis.m4a]
(43MB)
20200914_ST-ON_Khan_Akermanis.mp3]
(38MB)

Here is the original description for the Systems Thinking Ontario September 14, 2020, session.

— begin paste —

Strategic Communications + The Brand Stack

A Major Research Project at OCADU is roughly equivalent to a Master’s Degree thesis (with some administrative differences). To start off the new academic year, we will have fresh presentations following the successful defences in the Strategic Foresight & Innovation Program at OCADU over the last month, by Zaid Khan and David Akermanis.

(1) A Systems-Oriented Approach to Strategic Communications — Zaid Khan

Systemic Design has emerged as both a theory and a practice that integrates design thinking and systems thinking to help designers cope with complex social systems.… Read more (in a new tab)

Beyond the Tavistock and S-cubed legacy

While it’s important to appreciate the systems thinking foundations laid down by the Tavistock Institute and U. Pennsylvania Social Systems Science (S3, called S-cubed) program, practically all of the original researchers are no longer with us.  Luminaries who have passed include Eric L. Trist (-1993), Fred E. Emery (-1997), and Russell L. Ackoff (-2009).  This does not mean that systems research has stopped.

One individual who participated in it all is David L. Hawk.

We have been continuously been collaborators ever since.  DLH served as the thesis advisor for Aalto University on my Open Innovation Learning research.… Read more (in a new tab)

Socio-Technical Systems, Service Systems Science

In order to move forward, the Systems Changes Learning Circle has taken a step backwards to appreciate the scholarly work that has come before us.  This has included the Socio-Psychological Systems, Socio-Technical Systems and Socio-Ecological Systems perspective, from the postwar Tavistock Institute for Human Relations.  The deep dive on “Causal texture, contextualism, contextural” takes us back to 1934-1935 articles by Pepper, Tolman and Brunswik.  These influenced Fred Emery and Eric Trist in their famous 1965 article.

In Trist’s later years (i.e. between 1977-1985, when he was in Toronto at York University, with the Action Learning Group). the younger researcher with whom he was collaborating most was Calvin Pava.  There is a great summary of Pava’s work and life in Austrom and Ordowich (2019).

Through some fortunate coordination, I was able to meet Doug Austrom in Indianapolis in August 2018, having discovered a preprint of the article, just a few days before I was to travel to Iowa.

In our conversation, I discovered that as Austrom, after completing his doctoral dissertation at York U. in 1982, received an appointment as a postdoctoral researcher.  Austrom was interested in Quality of Life, and Trist was interested in Quality of Working Life.  This led to many conversations.  Austrom and Trist never published anything together, as Trist was wrapping up his project with the Ontario Ministry of Labour.  Austrom has since had an entire career in Socio-Technical Systems, consulting to the current day.… Read more (in a new tab)

Causal Texture of the Environment

For those who haven’t read the 1965 Emery and Trist article, its seems as though my colleague Doug McDavid was foresighted enough to blog a summary in 2016!  His words have always welcomed here, as Doug was a cofounder of this web site.  At the time of writing, the target audience for this piece was primarily Enterprise Architecture practitioners.   [DI]


Causal Texture of the Environment

Published on February 4, 2016

Doug McDavid

This post is a quick summary (or reminder) of a seminal piece of work by Fred Emery and Eric Trist, which I personally think should be required reading for EA practitioners. We occasionally hear about outside-in thinking, and inside-out thinking, and this paper is a very good place to start to focus on these styles of thought about the architecture of enterprise.

The paper I’m referring to is named “The Causal Texture of Organizational Environments”*. Emery and Trist pioneered the idea of sociotechnical systems at the Tavistock Institute in London in the 1950s. There’s a lot that can be said about organizations as sociotechnical systems. For instance, it’s worth noting this quote from Wikipedia (as of 3 February, 2016):

“Sociotechnical theory … is about joint optimization, with a shared emphasis on achievement of both excellence in technical performance and quality in people’s work lives. Sociotechnical theory … proposes a number of different ways of achieving joint optimisation. They are usually based on designing different kinds of organisation, ones in which the relationships between socio and technical elements lead to the emergence of productivity and wellbeing.”

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Causal texture, contextualism, contextural

In the famous 1965 Emery and Trist article, the terms “causal texture” and “contextual environment” haven’t been entirely clear to me.  With specific meanings in the systems thinking literature, looking up definitions in the dictionary generally isn’t helpful.  Diving into the history of the uses of the words provides some insight.

  • 1. Causal texture
  • 2. Contextualism and contextural
  • 3. Texture
  • 4. Causal
  • 5. Transactional environment, contextual environment
  • Appendix.  Retrospective on the 1965 article from 1997

The article presumes that the reader is familiar with the 1965 Emery and Trist article,.  The background in the Appendix provides some hints, but is more oriented as context in a history of science.

1. Causal texture

While Eric Trist (with Fred E. Emery) are generally first associated with the socio-technical systems perspective directed inside an organization, the socio-ecological systems perspective concurrently was conceived for with changes outside the organization.  Rapid changes in technology, even those not currently in use in the workplace, were a concern.

A main problem in the study of organizational change is that the environmental contexts in which organizations exist are themselves changing, at an increasing rate, and towards increasing complexity. This point, in itself, scarcely needs laboring. Nevertheless, the characteristics of organizational environments demand consideration for their own sake, if there is to be an advancement of understanding in the behavioral sciences of a great deal that is taking place under the impact of technological change, especially at the present time.

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Trist in Canada, Organizational Change, Action Learning

Towards appreciating “action learning”, the history of open systems thinking and pioneering work in organization science, the influence of Action Learning Group — in the Faculty of Environment Studies founded in 1968 at York University (Toronto) — deserves to be resurfaced.

  • 1. Trist in Canada
  • 2. Environmental studies, and contextualism in organizational-change
  • 3. Action learning, based on open systems theory
  • 4. Extending action research into action learning
  • 5. Social engagement in social science
  • Appendix:  Contents

The 1989 book with “A Tribute to Eric Trist” on the cover was titled Learning Works: Searching for Organizational Futures.  The editors were Susan Wright, a part-time assistant professor at York U.; and David Morley, a professor in the Faculty of Environmental Studies at York U., who would become Dean of FES from 2001-2004.

Front cover: Learning Works

1. Trist in Canada

Eric Trist was a Professor of Organizational Behavior and Social Ecology at York University, 1978-1983, passing away in Carmel, California in 1993.  Systems scholars may better recall Trist as emeritus from the 1969-1978 program in the Social Systems Science program at University of Pennsylvania, that was founded by Russell Ackoff.

The preface to the book describes the origins of its writing.

This volume began life at a 1985 meeting of the York University Action Learning Group, a loose network of people who were participating in the development of a new framework for theorizing, studying, and participating in the creation of new organizational capacities and enabling strategies to operate within turbulent environments (one of Trist’s most important metaphors).

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