Coevolving Innovations

… in Business Organizations and Information Technologies

Currently Viewing Posts Tagged education

Conversations on an emerging science of service systems (IFSR Pernegg 2010)

Earlier this year, in April, the International Federation for Systems Research hosted its biannual research conversation, this time in Pernegg, Austria.  This meeting was a four-day opportunity to continue developing ideas on the emerging science of service systems begun in July 2009.

The proceedings from the meeting have now been published.  I’ve extracted the chapter for our team as a separate downloadable document.  The report starts with a description of our activities, and an outline of our progress.

The conversation began with self-reflections on personal experiences leading each of the individuals to the systems sciences, acknowledging the influence of those trajectories on their perspectives on service systems.  In recognition of this science of service systems as a potentially a new paradigm, much of the time together was spent in sensemaking about the intersection between ongoing services research and systems sciences perspectives.  This sensemaking led the team to focus the dialogue more on posing the right questions to clarify thinking broadly, as opposed to diving deeply towards solutions that would be tied up as issues within a problematique.

Earlier this year, in April, the International Federation for Systems Research hosted its biannual research conversation, this time in Pernegg, Austria.  This meeting was a four-day opportunity to continue developing ideas on the emerging science of service systems begun in July 2009.

The proceedings from the meeting have now been published.  I’ve extracted the chapter for our team as a separate downloadable document.  The report starts with a description of our activities, and an outline of our progress.

The conversation began with self-reflections on personal experiences leading each of the individuals to the systems sciences, acknowledging the influence of those trajectories on their perspectives on service systems.  In recognition of this science of service systems as a potentially a new paradigm, much of the time together was spent in sensemaking about the intersection between ongoing services research and systems sciences perspectives.  This sensemaking led the team to focus the dialogue more on posing the right questions to clarify thinking broadly, as opposed to diving deeply towards solutions that would be tied up as issues within a problematique.

Learning 21st century skills, including systems thinking, through game-based education

An article on NPR about the Quest to Learn program in New York City led by Katie Salen cites systems thinking as one of the foundations for 21st century literacy. I found this article on a lead from Erika von Hoyer on the Systems Community of Inquiry via her Twitter feed.

The learning model at Quest to Learn says: “Games and other forms of digital media serve another useful purpose at Quest: they serve to model the complexity and promise of ‘systems.’ Understanding and accounting for this complexity is a fundamental literacy of the 21st century”.   Reading the CV of Katie Salen, I notice that she was working on the Spaceship Earth Game at the Buckminister Fuller Institute in 2005.

This led to finding an interview about the three-year study on “Grinding New Lenses: A Design Project to Support a Systems View of the World” conducted by Kylie Pepper and Melissa Gresalfi at Indiana University.  The funding by the MacArthur Foundation seems to be part of the research on assessing learning with new media as part of the 21st century assessment project.

In a panel at the Digital Media & Learning conference, Valerie Shute says “What attributes of the students are important for success in the 21st century? Systems thinking, collaborating, resource-management skills”.  This is related to worked examples and evidence-centered design.

This direction on systems thinking in middle school is compatible with the proposed design for K-12 education on Smarter Planet Service Systems proposed by Jim Spohrer.  The content is similar; the game based media could be more fun than education from an industrial era mindset.

An article on NPR about the Quest to Learn program in New York City led by Katie Salen cites systems thinking as one of the foundations for 21st century literacy. I found this article on a lead from Erika von Hoyer on the Systems Community of Inquiry via her Twitter feed.

The learning model at Quest to Learn says: “Games and other forms of digital media serve another useful purpose at Quest: they serve to model the complexity and promise of ‘systems.’ Understanding and accounting for this complexity is a fundamental literacy of the 21st century”.   Reading the CV of Katie Salen, I notice that she was working on the Spaceship Earth Game at the Buckminister Fuller Institute in 2005.

This led to finding an interview about the three-year study on “Grinding New Lenses: A Design Project to Support a Systems View of the World” conducted by Kylie Pepper and Melissa Gresalfi at Indiana University.  The funding by the MacArthur Foundation seems to be part of the research on assessing learning with new media as part of the 21st century assessment project.

In a panel at the Digital Media & Learning conference, Valerie Shute says “What attributes of the students are important for success in the 21st century? Systems thinking, collaborating, resource-management skills”.  This is related to worked examples and evidence-centered design.

This direction on systems thinking in middle school is compatible with the proposed design for K-12 education on Smarter Planet Service Systems proposed by Jim Spohrer.  The content is similar; the game based media could be more fun than education from an industrial era mindset.

Lifelong education on service systems: a perspective for STEM learners

One of the benefits of the IBM’s Smarter Planet vision(s) is its encouragement to think about the 21st century world from a fresh perspective.  The rise of the service economy — which is not the same as the service sector — calls for the nurturing of talents with different emphases.  While curricula typically have a strong grasp of agricultural systems (developed since, say, 1600 A,.D.), and industrial systems (since, say, 1850 A.D.), the science of service systems is still emerging.

A study on Science, Technology, Engineering and Mathematics (STEM) education by a 2007 National Academies committee published recommendations in 2008 for professional science master’s education that is interdisciplinary in character.  Such an investment in curriculum change has been proposed as a good use of stimulus funding in the U.S. In concert, 8 of 10 students expressed a wish for universities to revamp their traditional learning environments in the Smarter Planet University Jam conducted in spring 2009 .

In 2008 and 2009, the focus has shifted to primary and secondary school education, convening another National Academies committee centered on K-12, with a report due in 2010.  Jim Spohrer — formerly the Director of Almaden Services Research, and now the Director of IBM Global University Programs — updated me on his current thinking about a potential design for education on Smarter Planet Service Systems.

Systems that move, store, harvest, process Kindergarten Transportation
1 Water and waste management
2 Food and global supply chain
3 Energy and energy grid
4 Information and communications technology (ICT) infrastructure
Systems that enable healthy, wealthy and wise people 5 Building and construction
6 Banking and finance
7 Retail and hospitality
8 Healthcare
9 Education (including universities)
Systems that govern 10 Government (cities)
11 Government (regions / states)
12 Government (nations)
Higher education Specific service systems
Professional life Specific service systems

Jim is following confirmation of the effectiveness of a Challenge-Based Learning approach by the New Media Consortium as “a strategy to engage kids in any class by giving them the opportunity to work on significant problems that have real-world implications”.  I liked his ordering of systems into three levels:

One of the benefits of the IBM’s Smarter Planet vision(s) is its encouragement to think about the 21st century world from a fresh perspective.  The rise of the service economy — which is not the same as the service sector — calls for the nurturing of talents with different emphases.  While curricula typically have a strong grasp of agricultural systems (developed since, say, 1600 A,.D.), and industrial systems (since, say, 1850 A.D.), the science of service systems is still emerging.

A study on Science, Technology, Engineering and Mathematics (STEM) education by a 2007 National Academies committee published recommendations in 2008 for professional science master’s education that is interdisciplinary in character.  Such an investment in curriculum change has been proposed as a good use of stimulus funding in the U.S. In concert, 8 of 10 students expressed a wish for universities to revamp their traditional learning environments in the Smarter Planet University Jam conducted in spring 2009 .

In 2008 and 2009, the focus has shifted to primary and secondary school education, convening another National Academies committee centered on K-12, with a report due in 2010.  Jim Spohrer — formerly the Director of Almaden Services Research, and now the Director of IBM Global University Programs — updated me on his current thinking about a potential design for education on Smarter Planet Service Systems.

Systems that move, store, harvest, process Kindergarten Transportation
1 Water and waste management
2 Food and global supply chain
3 Energy and energy grid
4 Information and communications technology (ICT) infrastructure
Systems that enable healthy, wealthy and wise people 5 Building and construction
6 Banking and finance
7 Retail and hospitality
8 Healthcare
9 Education (including universities)
Systems that govern 10 Government (cities)
11 Government (regions / states)
12 Government (nations)
Higher education Specific service systems
Professional life Specific service systems

Jim is following confirmation of the effectiveness of a Challenge-Based Learning approach by the New Media Consortium as “a strategy to engage kids in any class by giving them the opportunity to work on significant problems that have real-world implications”.  I liked his ordering of systems into three levels:

Digest on Service Systems Science at Tokyo Institute of Technology (2009)

Systems Sciences Meet Service SciencesThe Service Innovation Educational Program at the Tokyo Institute of Technology hosted an “Open Seminar on Service Systems Science” (with a flyer in PDF) — as well as a private “Invited Workshop on Services Science, Management and Engineering” — in February 2009.

I’ve just noticed that much of the content is totally opaque to people who don’t read Japanese, so I’ve posted my (English-language) digest of the meetings on the Coevolving Innovation Commons.  The text is incomplete, but it at least provides a minimal sketch of some of the ideas discussed. (Digital photographs help, too!).  Speakers include:

The 2009 meetings were an annual extension of the 2008 21st Century CoE Symposium, and the first Invited Workshop on SSME.

With many of the researchers coming from a perspective of systems science, the trend has been to work out some of the ideas on an emerging science of service systems.

Systems Sciences Meet Service SciencesThe Service Innovation Educational Program at the Tokyo Institute of Technology hosted an “Open Seminar on Service Systems Science” (with a flyer in PDF) — as well as a private “Invited Workshop on Services Science, Management and Engineering” — in February 2009.

I’ve just noticed that much of the content is totally opaque to people who don’t read Japanese, so I’ve posted my (English-language) digest of the meetings on the Coevolving Innovation Commons.  The text is incomplete, but it at least provides a minimal sketch of some of the ideas discussed. (Digital photographs help, too!).  Speakers include:

The 2009 meetings were an annual extension of the 2008 21st Century CoE Symposium, and the first Invited Workshop on SSME.

With many of the researchers coming from a perspective of systems science, the trend has been to work out some of the ideas on an emerging science of service systems.

Curriculum in a coevolving world

If the world is changing so that co-evolution of organizations and technology is required, what is the content that students should be trained in?

Here’s an interesting high-level view of “New ICT Curricula for the 21st Century“:

… the Career Space consortium recommends that ICT Curricula should consist of the following core elements:

  • a scientific base of 30%,
  • a technology base of 30%,
  • an application base and systems thinking of 25% and,
  • a personal and business skills element of up to 15%.

It’s probably something that should be noted, given the “brand name” recognition of sponsors associated with the consortium.

I’m active in the systems science community, so I find it interesting that “systems thinking” is named on the list. This requirement is less surprising, given the origins of the initiative in Europe.

So, should we have a similar interest in “systems thinking” in North America?

If the world is changing so that co-evolution of organizations and technology is required, what is the content that students should be trained in?

Here’s an interesting high-level view of “New ICT Curricula for the 21st Century“:

… the Career Space consortium recommends that ICT Curricula should consist of the following core elements:

  • a scientific base of 30%,
  • a technology base of 30%,
  • an application base and systems thinking of 25% and,
  • a personal and business skills element of up to 15%.

It’s probably something that should be noted, given the “brand name” recognition of sponsors associated with the consortium.

I’m active in the systems science community, so I find it interesting that “systems thinking” is named on the list. This requirement is less surprising, given the origins of the initiative in Europe.

So, should we have a similar interest in “systems thinking” in North America?

  • RSS qoto.org/@daviding (Mastodon)

    • New status by daviding October 9, 2019
      Declarations of sapiosexuality may describe individuals seeking partners for intellectual intercourse.> A self-described “sapiosexual," someone who is primarily attracted to intelligence over physical appearance, Van Dusen says she now screens her dates for post-secondary education. [.....]> Many sapiosexuals acknowledge the term can come off elitist, but in the often superficial world of online dating, they […]
    • New status by daviding August 19, 2019
      In the Canadian press, this is attributed to inverted yield curve, resulting from the trade war. > Anyone buying that bond is willingly buying an investment that's guaranteed to lose money, but investors are more than happy to buy it up - because the fear is that alternative investments will fare even worse. [....]> Those […]
    • New status by daviding August 19, 2019
      There's something seriously wrong in the global financial markets, when banks are offering mortgages at zero or negative rates. > Jyske Bank, Denmark's third largest, has begun offering borrowers a 10-year deal at -0.5%, while another Danish bank, Nordea, says it will begin offering 20-year fixed-rate deals at 0% and a 30-year mortgage at 0.5%.> […]
    • New status by daviding August 18, 2019
      Web video of Systems Changes: Learning from the Christopher Alexander Legacy, extending #patternlanguage especially Eishin School and Multi-Service Centers methods-in-practice. For #SystemsThinking Ontario, up the learning curve on ongoing research. http://coevolving.com/blogs/index.php/archive/systems-changes-learning-from-the-christopher-alexander-legacy-st-on-2019-02-11/
    • New status by daviding August 16, 2019
      Web video of presentation of Evolving Pattern language towards an Affordance Language, 2018, on week visiting#RaphaelArar and #JimSpohrer at Almaden. Insider's history of science and prospects http://coevolving.com/blogs/index.php/archive/evolving-pattern-language-towards-an-affordance-language-almaden-2018-05-09/#systemsthinking #patternlanguage
  • RSS on IngBrief

  • Recent Posts

  • Archives

  • RSS on daviding.com

    • 2019/11 Moments November 2019
      Wrapped up paperwork on closing out family buildings in Gravenhurst, returned to classes and technical conferences in usual pattern of learning.
    • 2019/10 Moments October 2019
      Tightly scheduled weekdays at Ryerson Chang School, weekends in Gravenhurst clearing out family building as we're leaving the town permanently.
    • 2019/09 Moments September 2019
      Full month, winding down family business in Gravenhurst, starting Ryerson Chang certificate program in Big Data, with scheduled dinners with family and friends.
    • 2019/08 Moments August 2018
      Enjoyed summer with events in Toronto, followed by trips back my home town Gravenhurst, staying overnight for the first time in over 30 years.
    • 2019/07 Moments July 2019
      Busy month of living every day of the summer to the fullest, visiting family and friends, enjoying the local sights of the city.
    • 2019/06 Moments June 2019
      Summer arrived in Toronto, with the month ending in travel to BC and Oregon.
  • RSS on Media Queue

  • Meta

  • Creative Commons License
    This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
    Theme modified from DevDmBootstrap4 by Danny Machal