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Incubating Service Systems Thinking

August 26, 2014
2 Comments

Evolving the Proposal to Collaborate on a Pattern Language for Service Systems from January, the initiative has now taken on a label of Service Systems Thinking.  The presentation at the 58th Annual Meeting of the International Society for the Systems Sciences in Washington DC was recorded, so that interested parties have the option of watching or listening ideas that have developed over the past six months, and reading the slides at their leisure.  Here’s the abstract:

“Service systems thinking” is proffered as a label for an emerging body of work that: (i) builds on social systems thinking (i.e. socio-psychological, socio-technical and socio-ecological systems perspectives) to advance a transdisciplinary appreciation of service systems science, management, engineering and design; (ii) explores opportunities to enrich Alexanderian patterns and categorized pattern catalogs into a generative pattern language; and (iii) collaborates on new platforms, moving from inductive-consensual wiki pages to a multiple-perspectives (federated) wiki.

The session was conducted in two parts, each of about 90 minutes.  The first part had a soft start playing some videos on the Smallest Federated Wiki by Ward Cunningham, since participants were coming back from lunch in another building.  The presentation alternated between projected slides, and live content on the federated wiki at http://fed.coevolving.com/view/welcome-visitors/view/service-systems-thinking.  The agenda covered:

  • 1. Service Systems Thinking, In Brief
    • 1.1 An intentional representation
    • 1.2 An object-process representation
  • 2. Conversations for Orientation
    • 2.1 Systems thinking
    • 2.2 SSMED (Service Science, Management, Engineering and Design
    • 2.3 Generative Pattern Language
    • 2.4 Multiple Perspectives Open Collaboration
Part 1 Audio [20140730_1453_ISSS_Ing_ServiceSystemsThinking_128Kbps.mp3
… Read more (in a new tab)

Evolving the Proposal to Collaborate on a Pattern Language for Service Systems from January, the initiative has now taken on a label of Service Systems Thinking.  The presentation at the 58th Annual Meeting of the International Society for the Systems Sciences in Washington DC was recorded, so that interested parties have the option of watching or listening ideas that have developed over the past six months, and reading the slides at their leisure.  Here’s the abstract:

“Service systems thinking” is proffered as a label for an emerging body of work that: (i) builds on social systems thinking (i.e. socio-psychological, socio-technical and socio-ecological systems perspectives) to advance a transdisciplinary appreciation of service systems science, management, engineering and design; (ii) explores opportunities to enrich Alexanderian patterns and categorized pattern catalogs into a generative pattern language; and (iii) collaborates on new platforms, moving from inductive-consensual wiki pages to a multiple-perspectives (federated) wiki.

The session was conducted in two parts, each of about 90 minutes.  The first part had a soft start playing some videos on the Smallest Federated Wiki by Ward Cunningham, since participants were coming back from lunch in another building.  The presentation alternated between projected slides, and live content on the federated wiki at http://fed.coevolving.com/view/welcome-visitors/view/service-systems-thinking.  The agenda covered:

  • 1. Service Systems Thinking, In Brief
    • 1.1 An intentional representation
    • 1.2 An object-process representation
  • 2. Conversations for Orientation
    • 2.1 Systems thinking
    • 2.2 SSMED (Service Science, Management, Engineering and Design
    • 2.3 Generative Pattern Language
    • 2.4 Multiple Perspectives Open Collaboration
Part 1 Audio [20140730_1453_ISSS_Ing_ServiceSystemsThinking_128Kbps.mp3
… Read more (in a new tab)

2013/10/07 Lectures at Aalto University (web video)

October 27, 2013
2 Comments

The Creative Sustainability program at Aalto University recorded the two lectures that they hosted on October 7.  They’ve done the post-production work to make the videos available on the web. The recordings are HD-quality, so they can be viewed full screen on Vimeo.

The first talk on “Service Systems, Natural Systems: Systems Approaches to Urban Issues”, given at the Aalto University Design Factory, is at https://vimeo.com/76852952.  The slides, on the Coevolving Commons, were originally written for a City Sciences meeting at the University of Toronto, about a year ago.

David Ing – Service Systems, Natural Systems: Systems Approaches to Urban Issues from Creative Sustainability on Vimeo.

The second talk on “Design Flaws and Service Systems Breakdowns: Learning from Systems Thinking”, given at the Aalto University Media Factory, is at https://vimeo.com/77131431 .  The slides, on the Coevolving Commons, were a preview of the presentation for the Relating Systems Thinking and Design 2 2013 meeting at AHO (The Oslo School of Architecture and Design) later that week.

David Ing – Design Flaws and Service System Breakdowns: Learning from Systems Thinking from Creative Sustainability on Vimeo.

I always look forward to interacting with the students and faculty at Aalto University.  Viewers may notice that, although I may use some of the same stories in different venues, my style is generally not to rehearse presentation in advance, in the interest of being more present in the moment.… Read more (in a new tab)

The Creative Sustainability program at Aalto University recorded the two lectures that they hosted on October 7.  They’ve done the post-production work to make the videos available on the web. The recordings are HD-quality, so they can be viewed full screen on Vimeo.

The first talk on “Service Systems, Natural Systems: Systems Approaches to Urban Issues”, given at the Aalto University Design Factory, is at https://vimeo.com/76852952.  The slides, on the Coevolving Commons, were originally written for a City Sciences meeting at the University of Toronto, about a year ago.

David Ing – Service Systems, Natural Systems: Systems Approaches to Urban Issues from Creative Sustainability on Vimeo.

The second talk on “Design Flaws and Service Systems Breakdowns: Learning from Systems Thinking”, given at the Aalto University Media Factory, is at https://vimeo.com/77131431 .  The slides, on the Coevolving Commons, were a preview of the presentation for the Relating Systems Thinking and Design 2 2013 meeting at AHO (The Oslo School of Architecture and Design) later that week.

David Ing – Design Flaws and Service System Breakdowns: Learning from Systems Thinking from Creative Sustainability on Vimeo.

I always look forward to interacting with the students and faculty at Aalto University.  Viewers may notice that, although I may use some of the same stories in different venues, my style is generally not to rehearse presentation in advance, in the interest of being more present in the moment.… Read more (in a new tab)

Full version: “Rethinking Systems Thinking: Learning and coevolving with the world”, Aalto University, 2012/11/26

April 1, 2013
14 Comments

A guest lecture on systems thinking for the Creativity Sustainability program at Aalto University provided an opportunity to stretch out on the plenary presentation that I had given at ISSS 2012.  In San Jose last July, plenary speakers (including myself) were constrained to 45 minute slots preceding dialectic panelists.  In Helsinki in November, the luxury of time allowed me to explain the ideas more fully.  The lecture took 85 minutes, and was then followed by a question and answer session.

Rehinking Systems Thinking

Versions of the web video can be viewed on Youtube, or viewed or downloaded at http://media.isss.org , at 480x272p, 720x400p, and 1280x720p.  The video shoot and post-production editing of the lecture was done by Seungho Lee, on behalf of the Creative Sustainability program.

The presentation on “Rethinking Systems Thinking” is probably the most comprehensive talk that I’ve given (and may ever give).  It is a personal perspective on systems, gained since the attending my first ISSS meeting in 1998 — that’s 14 years with the society.  My focus has recently shifted from the international audience to the local audience around Toronto, with Systems Thinking Ontario.  Systems thinking can be doled out in smaller chunks.  Over the Internet, viewers may choose to use the pause button.

A guest lecture on systems thinking for the Creativity Sustainability program at Aalto University provided an opportunity to stretch out on the plenary presentation that I had given at ISSS 2012.  In San Jose last July, plenary speakers (including myself) were constrained to 45 minute slots preceding dialectic panelists.  In Helsinki in November, the luxury of time allowed me to explain the ideas more fully.  The lecture took 85 minutes, and was then followed by a question and answer session.

Rehinking Systems Thinking

Versions of the web video can be viewed on Youtube, or viewed or downloaded at http://media.isss.org , at 480x272p, 720x400p, and 1280x720p.  The video shoot and post-production editing of the lecture was done by Seungho Lee, on behalf of the Creative Sustainability program.

The presentation on “Rethinking Systems Thinking” is probably the most comprehensive talk that I’ve given (and may ever give).  It is a personal perspective on systems, gained since the attending my first ISSS meeting in 1998 — that’s 14 years with the society.  My focus has recently shifted from the international audience to the local audience around Toronto, with Systems Thinking Ontario.  Systems thinking can be doled out in smaller chunks.  Over the Internet, viewers may choose to use the pause button.

  • RSS qoto.org/@daviding (Mastodon)

    • May 05, 2025, 17:33 May 5, 2025
      Through ecosystems ecology, I learned more about #LivingSystems from #TimothyFHAllen than anyone else in the #SystemsThinking community. His final work: Curtin, Charles G., and Timothy F. H. Allen, eds. 2018. _Complex Ecology: Foundational Perspectives on Dynamic Approaches to Ecology and Conservation_. Cambridge: Cambridge University Press. https://doi.org/10.1017/9781108235754 .https://ingbrief.wordpress.com/2025/05/05/timothy-f-h-allen-passed-away-on-may-01-2025/
    • Feb 27, 2025, 04:08 February 27, 2025
      Peer reviewed article on "Rethinking work, with the pandemic disruption: Metatheorizing with world hypotheses and systems changes” with #SusuNousala published in International Journal of Organization Theory & Behavior, after 2 years in revisions, #RyanArmstrong editor https://coevolving.com/blogs/index.php/archive/rethinking-work-with-the-pandemic-disruption/
    • Feb 19, 2025, 12:53 February 19, 2025
      Thinking about #SystemsThinking contribution for March 15, towards October in Toronto.> The intent-to-submit period for papers closes on March 15, 2025. This is a two-stage process: no new submissions will be accepted after March 15, and final submissions are due by 23:59 GMT on April 30. https://rsdsymposium.org/call-for-systemic-design-contributions/
    • Feb 19, 2025, 01:45 February 19, 2025
      Audio recordings + 2 GenAI summaries of Evolving Styles for Learning Systems Thinking at #SystemsThinking Ontario @ocad with #StephenDavies @daviding@daviding.com , moderated by #ZaidKhan https://coevolving.com/blogs/index.php/archive/evolving-styles-for-learning-systems-thinking/
    • Feb 16, 2025, 14:10 February 16, 2025
      Types of use of Gen AI cites poster session by IBM Research. > We describe current LLM usages across three categories: creation, information, and advice.Michelle Brachman, Amina El-Ashry, Casey Dugan, and Werner Geyer.2024. How Knowledge Workers Use and Want to Use LLMs in an EnterpriseContext. In Extended Abstracts of the CHI Conference on Human Factors […]

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    • Timothy F.H. Allen passed away on May 01, 2025
      Timothy F.H. Allen, president of International Society for the Systems Sciences 2008-2009, passed away peacefully in his home, surrounded by his family, on May 1, 2025. With his work on ecosystem ecology, I learned more about living systems than anyone else in the systems community. After his retirement, he was proud of putting together a […]
    • Installing WordPress Studio on Manjaro Linux
      In 2024, WordPress Studio was released, making installation on a local computer simpler. The instructions were modified from MacOS to Ubuntu Linux, by Daniel Kossmann, “How to install WordPress Studio in Ubuntu Linux” | Jun 15, 2024 at https://www.danielkossmann.com/how-to-install-wordpress-studio-ubuntu-linux/ I already had NVM installed, but in Terminal, with the result “command not found”. In the […]
    • Notion of Change in the Yijing | JeeLoo Lin 2017
      The appreciation of change is different in Western philosophy than in classical Chinese philosophy. JeeLoo Lin published a concise contrast on differences. Let me parse the Introduction to the journal article, that is so clearly written. The Chinese theory of time is built into a language that is tenseless. The Yijing (Book of Changes) there […]
    • World Hypotheses (Stephen C. Pepper) as a pluralist philosophy [Rescher, 1994]
      In trying to place the World Hypotheses work of Stephen C. Pepper (with multiple root metaphors), Nicholas Rescher provides a helpful positioning. — begin paste — Philosophical perspectivism maintains that substantive philosophical positions can be maintained only from a “perspective” of some sort. But what sort? Clearly different sorts of perspectives can be conceived of, […]
    • The Nature and Application of the Daodejing | Ames and Hall (2003)
      Ames and Hall (2003) provide some tips for those studyng the DaoDeJing.
    • Diachronic, diachrony
      Finding proper words to express system(s) change(s) can be a challenge. One alternative could be diachrony. The Oxford English dictionary provides two definitions for diachronic, the first one most generally related to time. (The second is linguistic method) diachronic ADJECTIVE Oxford English Dictionary, s.v. “diachronic (adj.), sense 1,” July 2023, https://doi.org/10.1093/OED/3691792233. For completeness, prochronic relates “to […]

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    • 2025/04 Moments April 2025
      Hyperactive month for spring, driving west to Iowa for research retreat and Chicago for jazz and friends; driving east to Montreal for family and musical theatre, and flying to Vancouver, BC for family
    • 2025/03 Moments March 2025
      Long winter season with teaching and conferences, some breaks for nightclub, outdoor for rally and beach sculptures.
    • 2025/02 Moments February 2025
      Snowy winter punctuated by deferred observance of Lunar New Year, then Super Bowl, around teaching and events on campus.
    • 2025/01 Moments January 2025
      Active month starting off the new year with family time, a full exploration of New Orleans, and back to Toronto to begin teaching, arriving at the date for cataract surgery.
    • 2024/12 Moments December 2024
      December saw lots of events with family and friends, for birthdays as well as holidays
    • 2024/11 Moments November 2024
      Road trip to Rochester NY and Ithaca, with visits to art galleries as the days get shorter.

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    • 2018/04/17 Susan Rogers on Prince, production and perception | Ableton
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    • What to Do When It’s Too Late | David L. Hawk | 2024
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    • 2021/06/16 Keekok Lee | Philosophy of Chinese Medicine 1
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    • 2021/02/02 To Understand This Era, You Need to Think in Systems | Zeynep Tufekci with Ezra Klein | New York Times
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