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Whom, when + where do Systems Changes situate?

Covering practical wisdom (phronesis), the third of four lectures again was compressed for the Systemic Design course in the Master’s program in Strategic Foresight and Innovation at OCAD University. The students in the part-time session on February 7 extended their discussion period longer than those in the full-time session on February 5. I again jumped slides in the sequence to stay within the timebox.

The agenda was in four sections:

  • [preamble] Episteme, Techne, Phronesis (reordered)
    • Intellectual Pursuits (Rethinking Systems Thinking)
    • Systems changes as situated c.f. ideal-seeking
  • A. Value(s), Judgment, Soft Systems Thinking
    • Appreciative Systems (Vickers, Checkland)
    • Policy, impacts and consequences of systems changes
  • B. Service Systems (c.f. Production Systems)
    • Science of Service Systems (Spohrer, Kijima)
    • Material-products c.f. information-services as systems changes
  • C. Socio-Technical Systems Perspective
    • Tavistock Institute + Legacy (Trist, Emery, Ramirez)
    • Coproduction and design principles guiding systems changes

The web video can be streamed on Youtube.

Copies of the video files are downloadable for disconnected viewing.

Video H.264 MP4 WebM
February 7
(1h21m)
[20200207_OCADU_Ing HD m4v]
(HD 2477kbps 1.6GB)
[20200207_OCADU_Ing nHD m4v]
(nHD 1344kps 866MB)
[20200207_OCADU_Ing HD webm]
(HD VP8 375kbps 349MB)
[20200207_OCADU_Ing nHD webm]
(nHD VP8 139kbps 206MB)

Covering practical wisdom (phronesis), the third of four lectures again was compressed for the Systemic Design course in the Master’s program in Strategic Foresight and Innovation at OCAD University. The students in the part-time session on February 7 extended their discussion period longer than those in the full-time session on February 5. I again jumped slides in the sequence to stay within the timebox.

The agenda was in four sections:

  • [preamble] Episteme, Techne, Phronesis (reordered)
    • Intellectual Pursuits (Rethinking Systems Thinking)
    • Systems changes as situated c.f. ideal-seeking
  • A. Value(s), Judgment, Soft Systems Thinking
    • Appreciative Systems (Vickers, Checkland)
    • Policy, impacts and consequences of systems changes
  • B. Service Systems (c.f. Production Systems)
    • Science of Service Systems (Spohrer, Kijima)
    • Material-products c.f. information-services as systems changes
  • C. Socio-Technical Systems Perspective
    • Tavistock Institute + Legacy (Trist, Emery, Ramirez)
    • Coproduction and design principles guiding systems changes

The web video can be streamed on Youtube.

Copies of the video files are downloadable for disconnected viewing.

Video H.264 MP4 WebM
February 7
(1h21m)
[20200207_OCADU_Ing HD m4v]
(HD 2477kbps 1.6GB)
[20200207_OCADU_Ing nHD m4v]
(nHD 1344kps 866MB)
[20200207_OCADU_Ing HD webm]
(HD VP8 375kbps 349MB)
[20200207_OCADU_Ing nHD webm]
(nHD VP8 139kbps 206MB)

Services methods in a process framework

From the mid-1990s to the mid-2000s, methods for organizing for service engagements at scale were developed at IBM. Although this investment in knowledge management was huge, changes in the organization by the late-2000s saw this rich body of intellectual capital practically disappear.  Appreciation for the framework remains in the memories of practitioners in the IBM Global Services organization — particularly the methodologists — immersed during that period. Some foundational historical artifacts can be rediscovered on the open Internet:

  • 1. Configurable Development Processes (2002)
  • 2. Method Adoption Workshops (2000)
  • 3. Eclipse Process Framework Composer (2007)

The resemblance to pattern language, as prescribed by Christoper Alexander, is not accidental. Excerpts from these three sources are provided here, to entice readers who might seek out the full articles.

1. Configurable Development Processes (2002)

The Work Product based methods started in IBM at the rise of object-oriented methods. With OO as a new paradigm, incompatibilities across the variety of approaches frustrated clients trying to get work done.  The end results seemed pretty much the same. The resolution for IBM came through centering on ends (work products) first, and means (techniques) second. The methods originating in software development became cross-appropriated into services engagement for other domain offerings (e.g. business strategy, organizational change).

From the mid-1990s to the mid-2000s, methods for organizing for service engagements at scale were developed at IBM. Although this investment in knowledge management was huge, changes in the organization by the late-2000s saw this rich body of intellectual capital practically disappear.  Appreciation for the framework remains in the memories of practitioners in the IBM Global Services organization — particularly the methodologists — immersed during that period. Some foundational historical artifacts can be rediscovered on the open Internet:

  • 1. Configurable Development Processes (2002)
  • 2. Method Adoption Workshops (2000)
  • 3. Eclipse Process Framework Composer (2007)

The resemblance to pattern language, as prescribed by Christoper Alexander, is not accidental. Excerpts from these three sources are provided here, to entice readers who might seek out the full articles.

1. Configurable Development Processes (2002)

The Work Product based methods started in IBM at the rise of object-oriented methods. With OO as a new paradigm, incompatibilities across the variety of approaches frustrated clients trying to get work done.  The end results seemed pretty much the same. The resolution for IBM came through centering on ends (work products) first, and means (techniques) second. The methods originating in software development became cross-appropriated into services engagement for other domain offerings (e.g. business strategy, organizational change).

Evolving Pattern Language towards an Affordance Language (Almaden, 2018/05/09)

With a visit of one week at IBM Research Almaden with @rarar and @jimspohrer , I was invited to give a talk.  As an IBM alumnus who was active in pattern language community from the mid-1990s, this was an occasion to surface some history of science about activities inside the company that is otherwise opaque.  This history shapes my aspirations and predispositions towards continuing the development of pattern language in new domains.

The high-level agenda aimed to cover three parts:

  • 1. 1964 → 1999 → 2012: 
    Synthesis of Form→OOPSLA 1996→Battle (Eishin)
  • 2. 1993 →2002→2006→2010: 
    Hillside Group→IGS Method→AWB→Eclipse
  • 3. 2014 → … : 
    Wicked Messes→Service Systems Thinking

Here’s the abstract sent in advance of my arrival:

Pattern language has its origins from architects of built physical environments. The approach was cross-appropriated into software development methods at the rise of object-oriented design, and was influential in the emerging styles with agile practices. The idea has been extended into social change. Are the philosophical foundations from the 1960s-1970s appropriate for the 21st century era of service science, and innovations in augmented intelligence?

With a visit of one week at IBM Research Almaden with @rarar and @jimspohrer , I was invited to give a talk.  As an IBM alumnus who was active in pattern language community from the mid-1990s, this was an occasion to surface some history of science about activities inside the company that is otherwise opaque.  This history shapes my aspirations and predispositions towards continuing the development of pattern language in new domains.

The high-level agenda aimed to cover three parts:

  • 1. 1964 → 1999 → 2012: 
    Synthesis of Form→OOPSLA 1996→Battle (Eishin)
  • 2. 1993 →2002→2006→2010: 
    Hillside Group→IGS Method→AWB→Eclipse
  • 3. 2014 → … : 
    Wicked Messes→Service Systems Thinking

Here’s the abstract sent in advance of my arrival:

Pattern language has its origins from architects of built physical environments. The approach was cross-appropriated into software development methods at the rise of object-oriented design, and was influential in the emerging styles with agile practices. The idea has been extended into social change. Are the philosophical foundations from the 1960s-1970s appropriate for the 21st century era of service science, and innovations in augmented intelligence?

Innovation Learning for Sustainability (SCUD, 2018/04/21)

An invitation as a keynote presenter at the 2018 International Conference on Smart Cities and Urban Design (SCUD) was initiated on a recommendation by Susu Nousala to the program chair WU Jing.  Blending the conference theme with my recent doctoral research, I proposed the topic “Innovation Learning for Sustainability: What’s smarter for urban systems”? For a 30-minute slot, the agenda was covered in three sections:

    • 1. Smarter Systems
    • 2. Sustainability + Service Systems Science
    • 3. Innovation Learning

The first section derived from the history of smarter cities and the cognitive era from IBM, blended with the co-respondence of Tim Ingold.  The second section considered sustainability from an ecological anthropology approach, then service systems and commitments.  The third section drew in the normative framework from Open Innovation Learning.

For streaming, the video is accessible on Youtube.

For offline devices, downloadable audio is available, including a digitally boosted volume version.

Audio
April 21
(28m44s)
[20180421_SCUD_Ing InnovationLearning.mp3]
(26MB)
[20180421_SCUD_Ing InnovationLearning_3db.mp3]
(volume boosted 3db, 26MB)

For offline viewing, the video files are also downloadable.

Video H.264 MP4 WebM

Architecting for Wicked Messes (OCADU 2018/03/07-09)

Each year, my lecture in the “Understanding Systems & Systemic Design” course — in the program for the Master of Design in Strategic Foresight and Innovation at OCAD University — reflects where my research is, at that point in time.  For 2018, the scheduling of my visit was towards the end of a busy winter.  Firstly, I had just finished teaching a Systems Methods course at the UToronto iSchool.  Then, the Open Innovation Learning book was officially launched.  Less than 6 months earlier, I had conducted a workshop at the Purplsoc 2017 meeting, and at the PLoP 2017 meeting.  This shaped an agenda for the prepared slides as:

  • 1. Designing for tame problems c.f. Architecting for wicked messes
  • 2. Analyzing the complicated c.f. Synthesizing the complex
  • 3. Unfreeze-change-freeze c.f. Co-responsive movement
  • 4. Planning (teleology) c.f. Programming (teleonomy)
  • 5. Industrial value chain c.f. Co-producing offering

While the lecture slides were the same for two class sections spaced 2 days apart, the verbal content varies as spontaneous flow.  On both days, agenda point 4 (Teleology c.f. Teleonomy) was cut short to jump to a few ideas in point 5.  (On the second day, a question from a student led back to point 4).

Each year, my lecture in the “Understanding Systems & Systemic Design” course — in the program for the Master of Design in Strategic Foresight and Innovation at OCAD University — reflects where my research is, at that point in time.  For 2018, the scheduling of my visit was towards the end of a busy winter.  Firstly, I had just finished teaching a Systems Methods course at the UToronto iSchool.  Then, the Open Innovation Learning book was officially launched.  Less than 6 months earlier, I had conducted a workshop at the Purplsoc 2017 meeting, and at the PLoP 2017 meeting.  This shaped an agenda for the prepared slides as:

  • 1. Designing for tame problems c.f. Architecting for wicked messes
  • 2. Analyzing the complicated c.f. Synthesizing the complex
  • 3. Unfreeze-change-freeze c.f. Co-responsive movement
  • 4. Planning (teleology) c.f. Programming (teleonomy)
  • 5. Industrial value chain c.f. Co-producing offering

While the lecture slides were the same for two class sections spaced 2 days apart, the verbal content varies as spontaneous flow.  On both days, agenda point 4 (Teleology c.f. Teleonomy) was cut short to jump to a few ideas in point 5.  (On the second day, a question from a student led back to point 4).

Open Innovation Learning, Book Launch

Recordings of the book launch proceedings are now available as a web video playlist, and downloadable files.

Open Innovation Learning: Theory building on open sourcing while private sourcing was first released as a perfect bound softcopy and an open access PDF in November 2017.  In February 2018, the ePub and Mobi editions were put online.

On February 21, a special session of Systems Thinking Ontario invited friends and colleagues to celebrate the publication that had taken most of the past three years in full-time research and writing.  The recordings are available in 4 parts:

  • 1. Welcome, by Peter Jones
  • 2. Self-introductions by attendees in the audience
  • 3. Highlights of the book, presented by David Ing
  • 4. Commentary by Stephen Perelgut and Tim Lloyd, followed by questions from the audience

With family, friends and colleagues attending, this was one of the most memorable evenings of my life.

1. Welcome, by Peter Jones

As the official host of Systems Thinking Ontario at OCADU University, Peter Jones served as the master of ceremonies.

The files are also available for download onto a mobile device.

Digital video
(5m48s)
H.264 MP4 WebM
[20180221_1840_ST-ON OILTB_Jones HD_504kbps.m4v]
(HD 504Kbps 28MB)[20180221_1840_ST-ON OILTB_Jones nHD_49kpbs.m4v]
(nHD 49Kkps 8MB)
[20180221_1840_ST-ON OILTB_Jones HD_826kbps.webm]
(HD 826Kbps 45MB)[20180221_1840_ST-ON OILTB_Jones nHD_120kbps.webm]
(nHD 120Kbps 13MB)
Digital audio
(5m48s)
[20180221_1840_ST-ON_OILTB_Launch_Welcome_PeterJones.mp3]
(5MB)

Peter explained the Nordic tradition of presenting dissertation research in a venue open to the public. While this gathering was not so formal, my participation with Systems Thinking Ontario and OCAD University made this assembly a natural session.

Recordings of the book launch proceedings are now available as a web video playlist, and downloadable files.

Open Innovation Learning: Theory building on open sourcing while private sourcing was first released as a perfect bound softcopy and an open access PDF in November 2017.  In February 2018, the ePub and Mobi editions were put online.

On February 21, a special session of Systems Thinking Ontario invited friends and colleagues to celebrate the publication that had taken most of the past three years in full-time research and writing.  The recordings are available in 4 parts:

  • 1. Welcome, by Peter Jones
  • 2. Self-introductions by attendees in the audience
  • 3. Highlights of the book, presented by David Ing
  • 4. Commentary by Stephen Perelgut and Tim Lloyd, followed by questions from the audience

With family, friends and colleagues attending, this was one of the most memorable evenings of my life.

1. Welcome, by Peter Jones

As the official host of Systems Thinking Ontario at OCADU University, Peter Jones served as the master of ceremonies.

The files are also available for download onto a mobile device.

Digital video
(5m48s)
H.264 MP4 WebM
[20180221_1840_ST-ON OILTB_Jones HD_504kbps.m4v]
(HD 504Kbps 28MB)[20180221_1840_ST-ON OILTB_Jones nHD_49kpbs.m4v]
(nHD 49Kkps 8MB)
[20180221_1840_ST-ON OILTB_Jones HD_826kbps.webm]
(HD 826Kbps 45MB)[20180221_1840_ST-ON OILTB_Jones nHD_120kbps.webm]
(nHD 120Kbps 13MB)
Digital audio
(5m48s)
[20180221_1840_ST-ON_OILTB_Launch_Welcome_PeterJones.mp3]
(5MB)

Peter explained the Nordic tradition of presenting dissertation research in a venue open to the public. While this gathering was not so formal, my participation with Systems Thinking Ontario and OCAD University made this assembly a natural session.

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