Services Science, Engineering and Management Conference, at IBM Palisades, October 6-7

This digest was created in real-time during the meeting, based on the speaker's presentation(s) and comments from the audience. The content should not be viewed as an official transcript of the meeting, but only as an interpretation by a single individual. Lapses, grammatical errors, and typing mistakes may not have been corrected. Questions about content should be directed to the originator. The digest has been made available for purposes of scholarship, posted on the Coevolving Innovations web site by David Ing.

Nick Donofrio, Executive Vice-President, Innovation and Technology, IBM Corporation

(Slide 1)

People move to where the opportunities are

Network ubiquity

Open standards

New business designs

(Slide 2: Innovation Defined)

National Innovation Initiative, a few years ago

Push doesn't work, pull does

Global Innovation Outlook: innovation as product and services, processes, and business models

(Slide: Why Innovation Matters)

Discussion with president of Vietnam

(Slide: The Changing Nature of Innovation)

Open, collaborative, multi-disciplinary, global

(Slide: Global Innovation Outlook)

IBM as largest patent holder, but it's not enough

Outlook for opportunities for innovation

(Slide: Global Innovation Outlook, Key Findings)

Are putting the patent applications online, so don't clog up the patent offices

(Slide: Commission on the Future of Higher Education)

At least got the discussion on higher education

Was only one of three industry people there:  industry consumes 75% of the universities' output

(Slide: The Commission Report)

Report title: "A Test of Leadership"

• (See: http://www.ed.gov/about/bdscomm/list/hiedfuture/pre-pub-report-highlights.html )

75% of the economies have GDP that are services-led

Have been putting money into physical sciences and life sciences, as we always have

• Value is migrating

(Slide: The 21st Century Demands Uniquely-Skilled People)

A few years ago, universities said: got it, take MBAs and put them through business schools

• Not sure that that's it

(Slide: Emergence of Services Science)

Industry will do other things, in addition to academics

(Slide: Investment in Services Innovation)

Study everything, or segment?

(Slide)

Remember, 50,000 people needed at IBM over the next 10 years

It could be a million people in industry

(Slide: Points to Consider)

Came to IBM when there was innovation: transistor to integrated circuits

More transistors on the earth now, than there are grains of rice

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