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Intellectual virtues; architectural programming; agile delivery and action research

For a class on Service Science at the U. of Toronto iSchool Master of Information program,  Kelly Lyons granted me the luxury of 2 hours of time.  In a relatively small classroom, she asked me to enable more interaction with the students.  With an orientation more towards theory in service science, I decided to use the slides for “Service Systems Thinking: An Introduction” that I had presented earlier in the month in Finland, but to start in a different place.  Thus, the lecture began in part 6, with three topics:

  • 6.1 Intellectual virtues
  • 6.2 Architectural programming
  • 6.3 Agile delivery, action research

This discussion opened with science as episteme, techne and phronesis.  The context of architectural programming as problem seeking opened up a conversation about what researchers and practitioners are doing with service science.  Towards concreteness in methods, the transition from structured methods to agile development was compared with action research.

Here are audio recordings of the lecture, in two parts.  (Video is so much more work!)

Part 1 Audio [20151026_1830_UToronto_Ing_IntroServiceSystemsThinking_1.MP3]
(67MB, 1h09m57s)
Part 2 Audio [20151026_1950_UToronto_Ing_IntroServiceSystemsThinking_2.MP3]
(43MB, 44m47s)

After the philosophical introduction, circling back to the beginning of the slide deck placed more emphasis on understanding the perspective of bringing systems thinking into service science.  We then rolled through content that has been (or will be covered) in the course, from a different orientation.

In the audio, there’s some banter back and forth with Kelly Lyons, who has been active in service science since its beginning.  … Read more (in a new tab)

For a class on Service Science at the U. of Toronto iSchool Master of Information program,  Kelly Lyons granted me the luxury of 2 hours of time.  In a relatively small classroom, she asked me to enable more interaction with the students.  With an orientation more towards theory in service science, I decided to use the slides for “Service Systems Thinking: An Introduction” that I had presented earlier in the month in Finland, but to start in a different place.  Thus, the lecture began in part 6, with three topics:

  • 6.1 Intellectual virtues
  • 6.2 Architectural programming
  • 6.3 Agile delivery, action research

This discussion opened with science as episteme, techne and phronesis.  The context of architectural programming as problem seeking opened up a conversation about what researchers and practitioners are doing with service science.  Towards concreteness in methods, the transition from structured methods to agile development was compared with action research.

Here are audio recordings of the lecture, in two parts.  (Video is so much more work!)

Part 1 Audio [20151026_1830_UToronto_Ing_IntroServiceSystemsThinking_1.MP3]
(67MB, 1h09m57s)
Part 2 Audio [20151026_1950_UToronto_Ing_IntroServiceSystemsThinking_2.MP3]
(43MB, 44m47s)

After the philosophical introduction, circling back to the beginning of the slide deck placed more emphasis on understanding the perspective of bringing systems thinking into service science.  We then rolled through content that has been (or will be covered) in the course, from a different orientation.

In the audio, there’s some banter back and forth with Kelly Lyons, who has been active in service science since its beginning.  … Read more (in a new tab)

Science, systems thinking, and advances in theories, methods and practices

Post-2013 addendum:  Many of the ideas in this January 2012 blog post — particularly around episteme, techne and phronesis — were more formally published in October 2013 as “Rethinking Systems Thinking: Learning and Coevolving with the World”, in Systems Research and Behavioral Science. Please cite that article, rather than this preliminary blog post.

Commenting on the Overview of Systems Science (draft version 0.5) for the Guide to the Systems Engineering Book of Knowledge is problematic. Applying systems thinking on systems thinking constitutes a mess of ideas that is difficult to tease apart. Breaking the idea of “systems science” in its parts of (i) “systems” and (ii) “science” is reductive. The more compatible approach is to view “science” with a larger context of “systems thinking”.

I’ll attempt to shed some more light on concerns and perspectives in the following sections:

  • 1. The definition of science often tends towards disciplinarity; systems thinking aims for transdisciplinarity
  • 2. Science is part of thinking, which can be philosophically framed as episteme (know why), techne (know how) and phronesis (know when, know when, know whom)
  • 3. Domains of systems thinking can be categorized into systems theory, systems methods, and systems practice
  • 4. Incomplete systems thinking may suggest paths through which gaps may be filled
  • 5. Systems thinking has evolved with roots of linear causality, circular causality, complexity theory and reflexivity theory
  • 6. Opportunities to refresh ties between systems thinking and action science, theory of practice and social learning could be pursued

The discussion of science and systems thinking leads to perspectives at another level.… Read more (in a new tab)

Post-2013 addendum:  Many of the ideas in this January 2012 blog post — particularly around episteme, techne and phronesis — were more formally published in October 2013 as “Rethinking Systems Thinking: Learning and Coevolving with the World”, in Systems Research and Behavioral Science. Please cite that article, rather than this preliminary blog post.

Commenting on the Overview of Systems Science (draft version 0.5) for the Guide to the Systems Engineering Book of Knowledge is problematic. Applying systems thinking on systems thinking constitutes a mess of ideas that is difficult to tease apart. Breaking the idea of “systems science” in its parts of (i) “systems” and (ii) “science” is reductive. The more compatible approach is to view “science” with a larger context of “systems thinking”.

I’ll attempt to shed some more light on concerns and perspectives in the following sections:

  • 1. The definition of science often tends towards disciplinarity; systems thinking aims for transdisciplinarity
  • 2. Science is part of thinking, which can be philosophically framed as episteme (know why), techne (know how) and phronesis (know when, know when, know whom)
  • 3. Domains of systems thinking can be categorized into systems theory, systems methods, and systems practice
  • 4. Incomplete systems thinking may suggest paths through which gaps may be filled
  • 5. Systems thinking has evolved with roots of linear causality, circular causality, complexity theory and reflexivity theory
  • 6. Opportunities to refresh ties between systems thinking and action science, theory of practice and social learning could be pursued

The discussion of science and systems thinking leads to perspectives at another level.… Read more (in a new tab)

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