02 Service Systems Thinking: An introduction

2nd Oct 2015

Authors

David Ing

Abstract

Agenda:

1. What could Service Systems Thinking be?
2. Systems Thinking
3. SSMED (Service Science, Management, Engineering and Design)
4. Generative Pattern Language
5. Multiple Perspectives Open Collaboration
6. Contexts that are coevolving?

Citation

David Ing, "Service Systems Thinking: An introduction", Industrial Management, Master's Program, Helsinki Metropolia University of Applied Sciences, Finland, October 2, 2015.

Content

[view/download presentation slides as ODP] (33.4 MB)
[view/download presentation slides as PDF] (17.5 MB)

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

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2015/10/02 Service Systems Thinking: An introduction

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2015/10/02 Service Systems Thinking: An introduction

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