2015/10/02 Service Systems Thinking: An introduction

Authors

David Ing

Abstract

Agenda:

  • 1. What could Service Systems Thinking be?
  • 2. Systems Thinking
  • 3. SSMED (Service Science, Management, Engineering and Design)
  • 4. Generative Pattern Language
  • 5. Multiple Perspectives Open Collaboration
  • 6. Contexts that are coevolving?

Citation

David Ing, "Service Systems Thinking: An introduction", Industrial Management, Master's Program, Helsinki Metropolia University of Applied Sciences, Finland, October 2, 2015.

Content