Coevolving Innovations

… in Business Organizations and Information Technologies

Lecturing at an automotive engineering class at Helsinki Polytechnic Stadia

Following on from David Hawk‘s practice, I’ve continued to lecture at the Helsinki Polytechnic Stadia for the past 3 years when I’ve been visiting Finland. On this visit, I was able to draw on some of the work presented a few weeks earlier at the IT Strategy Consulting conference in Toronto.

I lecture in Ritva Laamanen‘s classes, which are designed for Finnish undergraduate students to pick up greater English fluency that will advance their professional capabilities. The sections that I teach vary. I’ve spoken with business students (easy), and software engineering students (a snap). Since I’ve been studying and working in those domains on the order of 20-plus years, it’s second nature for me to pick some subject that has relevance to the current business climate and to students’ interests. My goal actually isn’t to lecture, as much as it is to encourage students to speak up and practice their English. On my visit last November, I spoke to a class working their way through an English operating system textbook (uggh!) on my personal history with operating system. This included being one of the first IBMers to work with Metaphor Computer Systems, participating in the OS/2 Warp beta, and observing the evolution of Patriot Partners into Taligent. On another lecture with the Stadia Formula Engineering Team has prepared for competitions in Detroit, I’ve spoken on Canadian and U.S. geography and cultural differences. Relevance is important to maintaining interest.… Read more (in a new tab)

IT Strategy Consulting conference, Toronto

Consistent with IBM’s direction on innovation, the Global (IT) Technology Strategy community of IBM Global Business Services held a two-day even in the Toronto area. After four months of planning, about 120 IBMers convened at the Toronto Lab at 8200 Warden (actually in Markham). Although this internal conference was named the “IT Strategy Master Class”, it was in fact a pilot for a series of IBM events.

The theme of “Business Innovation through IT Strategy” brought together IBM consultants from Canada, the United States, Europe (UK, Netherlands, Germany) and Asia (Japan, China). The approach was not to “invent” a program, but, in the belief that innovation occurs by practitioners at work within a community, request content from practitioners that they themselves believe is exciting and leading edge. From over 100 submissions, 20 breakout sessions were selected. Wrapped around the breakouts were some keynote speakers that provided big picture insight.

  • Mark Behrsin, Global Leader, IBM Technology Strategy Consulting, framed the meeting as responding to the needs expressed in the Global CEO Study 2006, recently released. CEOs are focusing on three imperatives: to grow (i.e. products, services and markets), to improve (operations and efficiency), and to transform (business and enterprise models).
  • Paul Johnston, from Kennedy Information, is forecast growth in IT Strategy consulting from 2006 through 2008 (as a recovery from the post-dot-bomb trough). IBM is a leader in the marketplace in a 2×2 matrix of “Using Innovation for Competitive Advantage” (i.e.
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Requirements … or … dreams?

This blogging area is about coevolution, and specifically coevolution of technology and culture. OK, maybe we haven’t said that so explicitly, but that is the larger process that would include coevolution of technology and business, or technology and work, or technology and enterprise.

How much of this is really about “requirements” at all? The definitions of requirements, as Martin has pointed out, are so dry and pedestrian. Requirements may be compulsory, requirements may be needs.

I like to think that much of what we do, even in business applications of technology, is about desires. Or, in the words of one of our IBM colleagues Sukanya Patwardhan, maybe it is about dreams.

What is it that gets right to the heart of what a user of technology aspires to? What can fulfill their human desires for success? How does this trace back to the levels of the Maslow hierarchy, from physiological survival to psychological actualization?

In a services world, like the one we live in (like the one we have always lived in even when fixated on the product-oriented industrial miracle), the fulfillment of dreams is an endless cascade of services. At some basic point there are people fulfilling their desires for influence, aesthetic satisfaction, or more basic survival and power. Almost none of this is “required” in any meaningful sense. Almost of all of this, however, is perfectly valid from the point of view of human beings embedded in their cultural environment, pursuing their most deeply felt dreams of success.… Read more (in a new tab)

What is a ‘Requirement’?

I have set out my intention before to argue that Requirements Gathering does more harm than good. The first step was to argue simply that ‘Gathering’ is a passive affair. Now I want to raise a more substantive objection. I want to explore what we mean by ‘Requirements’. I believe that what we mean:

  1. is too varied and contradictory to be useful
  2. does not differentiate between ends and means and is therefore dangerous

If I’m right, it means that the term ‘Requirements’ cannot be used effectively in practice and does more harm than good.

So, taking each point in turn.

1. What we mean by requirements is too varied and contradictory to be useful.

At its simplest a requirement is a noun

1 something required; a need.

2 something specified as compulsory.
(Oxford Compact Dictionary)

At once we can see that there is at least a dichotomy if not a contradiction.

A need can be challenged and explored. ‘Why do you need that’? ‘What goal are you trying to satisfy’? ‘Is the need you have expressed the best way to satisfy that goal’?

Something specified as compulsory is not.

Moreover, the something specified can be any ‘thing’. It can be a goal that must be satisfied (without stating how) or it may be a way of satisfying a goal, a solution, (without stating or justifying the goal or the efficiency and effectiveness of the proposed solution in satisfying it).

These two meanings are quite different from each other and I want to argue that in an IT Solutions industry, quite dangerous.… Read more (in a new tab)

Curriculum in a coevolving world

If the world is changing so that co-evolution of organizations and technology is required, what is the content that students should be trained in?

Here’s an interesting high-level view of “New ICT Curricula for the 21st Century“:

… the Career Space consortium recommends that ICT Curricula should consist of the following core elements:

  • a scientific base of 30%,
  • a technology base of 30%,
  • an application base and systems thinking of 25% and,
  • a personal and business skills element of up to 15%.

It’s probably something that should be noted, given the “brand name” recognition of sponsors associated with the consortium.

I’m active in the systems science community, so I find it interesting that “systems thinking” is named on the list. This requirement is less surprising, given the origins of the initiative in Europe.

So, should we have a similar interest in “systems thinking” in North America?

Collaborative innovation – stories

Irving Wladawsky-Berger described colloborative innovation as “innovation coming from people working together in open communities”.  His interest was in open source software development, in particular.  In two talks that I heard today at the IBM Technical Leadership Exchange, in Orlando, Bernie Meyerson (IBM Vice President for Strategic Alliances, and Chief Technologist, Systems and Technology Group) and Tony Scott (Disney Senior Vice-President and CIO) provided reflections on collaborative innovation in two different contexts.

Bernie Meyerson described the development of the Cell microprocessor, with IBM in joint development with Sony and Toshiba.  The large investment required to develop basic technologies underlying the new processor was prohibitively high, but made collaboration made it practical.  The basic technologies were shared, with alternative manufacturers and suppliers brought on board at a later date.  Meyerson said that this story was described in Radical Innovation.

Tony Scott showed a 3.25″ floppy diskette — a reduced-size version of the 5.25″ diskette that Dysan didn’t quite get to production.  He was on the management team for this product that never saw the light of day, after Apple installed the Sony 3.5″ floppy diskette in a hard case.  (There’s some talk about this on Wikipedia).  Dysan didn’t listen to customers who were looking for media in a more durable carrier, and had started investing in producing the 3.25″ floppy diskette drives itself.  Scott made it sound as if this management decision was a leading cause of the failure of the company, a few years later.… Read more (in a new tab)

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