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Socio-Technical Systems, Service Systems Science

In order to move forward, the Systems Changes Learning Circle has taken a step backwards to appreciate the scholarly work that has come before us.  This has included the Socio-Psychological Systems, Socio-Technical Systems and Socio-Ecological Systems perspective, from the postwar Tavistock Institute for Human Relations.  The deep dive on “Causal texture, contextualism, contextural” takes us back to 1934-1935 articles by Pepper, Tolman and Brunswik.  These influenced Fred Emery and Eric Trist in their famous 1965 article.

In Trist’s later years (i.e. between 1977-1985, when he was in Toronto at York University, with the Action Learning Group). the younger researcher with whom he was collaborating most was Calvin Pava.  There is a great summary of Pava’s work and life in Austrom and Ordowich (2019).

Through some fortunate coordination, I was able to meet Doug Austrom in Indianapolis in August 2018, having discovered a preprint of the article, just a few days before I was to travel to Iowa.

In our conversation, I discovered that as Austrom, after completing his doctoral dissertation at York U. in 1982, received an appointment as a postdoctoral researcher.  Austrom was interested in Quality of Life, and Trist was interested in Quality of Working Life.  This led to many conversations.  Austrom and Trist never published anything together, as Trist was wrapping up his project with the Ontario Ministry of Labour.  Austrom has since had an entire career in Socio-Technical Systems, consulting to the current day.… Read more (in a new tab)

In order to move forward, the Systems Changes Learning Circle has taken a step backwards to appreciate the scholarly work that has come before us.  This has included the Socio-Psychological Systems, Socio-Technical Systems and Socio-Ecological Systems perspective, from the postwar Tavistock Institute for Human Relations.  The deep dive on “Causal texture, contextualism, contextural” takes us back to 1934-1935 articles by Pepper, Tolman and Brunswik.  These influenced Fred Emery and Eric Trist in their famous 1965 article.

In Trist’s later years (i.e. between 1977-1985, when he was in Toronto at York University, with the Action Learning Group). the younger researcher with whom he was collaborating most was Calvin Pava.  There is a great summary of Pava’s work and life in Austrom and Ordowich (2019).

Through some fortunate coordination, I was able to meet Doug Austrom in Indianapolis in August 2018, having discovered a preprint of the article, just a few days before I was to travel to Iowa.

In our conversation, I discovered that as Austrom, after completing his doctoral dissertation at York U. in 1982, received an appointment as a postdoctoral researcher.  Austrom was interested in Quality of Life, and Trist was interested in Quality of Working Life.  This led to many conversations.  Austrom and Trist never published anything together, as Trist was wrapping up his project with the Ontario Ministry of Labour.  Austrom has since had an entire career in Socio-Technical Systems, consulting to the current day.… Read more (in a new tab)

Innovation Learning and Open Sourcing: IoT + Cloud + Cognitive

The theme of “New Developments of Systems Thinking: From IoT to AI” at the Tenth International Symposium on Service Systems Science presented an opportunity to look at changes currently happening with contemporary technologies.  For a short talk, my agenda focused on three assertions:

  • 1. Open innovation learning, through open sourcing while private sourcing, has grown from 2001 to become mainstream
  • 2. Significant Internet of Things, cloud platforms and cognitive computing initiatives involve commercial and noncommercial contributors
  • 3. Creators, makers and remixers should consciously choose and declare conditions for derivative works

The relevance of the research for my dissertation (currently in review at Aalto University) became a frame for examining IoT, cloud and cognitive.  With both commercial and noncommercial contributors working alongside each other, content creators and makers should think ahead to conditions they wish to place on others who may derive from their works.  The previously posted slides on the Coevolving Commons have been synchronized with the digital audio recording.

The lecture and subsequent questions-and-answers are available online as web video.

For those who just want to listen, downloadable audio files (some with digitally boosted volume) are an option.

Audio
Digital audio
(51m38s)
[20170329_TiTech_Ing_InnovationLearning mp3]
(50MB)
[20170329_TiTech_Ing_InnovationLearning_3db mp3]
(volume boosted 3db, 50MB)
[20170329_TiTech_Ing_InnovationLearning_6db mp3]
(volume boosted 6db, 50MB)

Alternatively, downloadable video files allow watching in disconnected mode.

Video H.264 MP4 WebM
March 8
(complete,
1h41m14s)
[20170329_TiTech_Ing_HD_487Kbps m4v]
(HD 487Kbps 186MB) [on the Internet Archive]
[20170329_TiTech_Ing_nHD_197Kbps m4v]
(nHD 197Kkps 76MB)
[20170329_TiTech_Ing_HD_347Kbps webm]
(HD 347Kbps 134MB)
[20170329_TiTech_Ing_nHD_131Kbps webm]
(nHD 131Kbps 51MB)

The annual symposiums at Tokyo Tech, hosted by Kyoichi (Jim) Kijima and Hiroshi Deguchi, have been a continuing opportunity to share ideas on services systems science for a decade.  … Read more (in a new tab)

The theme of “New Developments of Systems Thinking: From IoT to AI” at the Tenth International Symposium on Service Systems Science presented an opportunity to look at changes currently happening with contemporary technologies.  For a short talk, my agenda focused on three assertions:

  • 1. Open innovation learning, through open sourcing while private sourcing, has grown from 2001 to become mainstream
  • 2. Significant Internet of Things, cloud platforms and cognitive computing initiatives involve commercial and noncommercial contributors
  • 3. Creators, makers and remixers should consciously choose and declare conditions for derivative works

The relevance of the research for my dissertation (currently in review at Aalto University) became a frame for examining IoT, cloud and cognitive.  With both commercial and noncommercial contributors working alongside each other, content creators and makers should think ahead to conditions they wish to place on others who may derive from their works.  The previously posted slides on the Coevolving Commons have been synchronized with the digital audio recording.

The lecture and subsequent questions-and-answers are available online as web video.

For those who just want to listen, downloadable audio files (some with digitally boosted volume) are an option.

Audio
Digital audio
(51m38s)
[20170329_TiTech_Ing_InnovationLearning mp3]
(50MB)
[20170329_TiTech_Ing_InnovationLearning_3db mp3]
(volume boosted 3db, 50MB)
[20170329_TiTech_Ing_InnovationLearning_6db mp3]
(volume boosted 6db, 50MB)

Alternatively, downloadable video files allow watching in disconnected mode.

Video H.264 MP4 WebM
March 8
(complete,
1h41m14s)
[20170329_TiTech_Ing_HD_487Kbps m4v]
(HD 487Kbps 186MB) [on the Internet Archive]
[20170329_TiTech_Ing_nHD_197Kbps m4v]
(nHD 197Kkps 76MB)
[20170329_TiTech_Ing_HD_347Kbps webm]
(HD 347Kbps 134MB)
[20170329_TiTech_Ing_nHD_131Kbps webm]
(nHD 131Kbps 51MB)

The annual symposiums at Tokyo Tech, hosted by Kyoichi (Jim) Kijima and Hiroshi Deguchi, have been a continuing opportunity to share ideas on services systems science for a decade.  … Read more (in a new tab)

Digest on Service Systems Science at Tokyo Institute of Technology (2009)

Systems Sciences Meet Service SciencesThe Service Innovation Educational Program at the Tokyo Institute of Technology hosted an “Open Seminar on Service Systems Science” (with a flyer in PDF) — as well as a private “Invited Workshop on Services Science, Management and Engineering” — in February 2009.

I’ve just noticed that much of the content is totally opaque to people who don’t read Japanese, so I’ve posted my (English-language) digest of the meetings on the Coevolving Innovation Commons.  The text is incomplete, but it at least provides a minimal sketch of some of the ideas discussed. (Digital photographs help, too!).  Speakers include:

The 2009 meetings were an annual extension of the 2008 21st Century CoE Symposium, and the first Invited Workshop on SSME.

With many of the researchers coming from a perspective of systems science, the trend has been to work out some of the ideas on an emerging science of service systems.

Systems Sciences Meet Service SciencesThe Service Innovation Educational Program at the Tokyo Institute of Technology hosted an “Open Seminar on Service Systems Science” (with a flyer in PDF) — as well as a private “Invited Workshop on Services Science, Management and Engineering” — in February 2009.

I’ve just noticed that much of the content is totally opaque to people who don’t read Japanese, so I’ve posted my (English-language) digest of the meetings on the Coevolving Innovation Commons.  The text is incomplete, but it at least provides a minimal sketch of some of the ideas discussed. (Digital photographs help, too!).  Speakers include:

The 2009 meetings were an annual extension of the 2008 21st Century CoE Symposium, and the first Invited Workshop on SSME.

With many of the researchers coming from a perspective of systems science, the trend has been to work out some of the ideas on an emerging science of service systems.

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    • Oct 29, 2024, 21:05 October 29, 2024
      From late September into October, researchers met for 5 intensive days for #CreativeSystemicResearchPlatformInstitute Banathy Conversation event in Lugano. https://coevolving.com/blogs/index.php/archive/csrp-institute-2024-banathy-conversation-lugano/ #SystemsThinking
    • Sep 19, 2024, 03:50 September 19, 2024
      Web video of launch of book "Seeing: A Field Guide to the Patterns and Processes of Nature, Culture, and Consciousness" by #LynnRasmussen. Joined by #LauraCivitello of #MauiInstitute, making Systems Process Theory of #LenTroncale accessible. https://coevolving.com/blogs/index.php/archive/book-launch-seeing-a-field-guide_rasmussen-civitello/
    • Sep 14, 2024, 02:44 September 14, 2024
      Web video presentation complementing preprint of "Reifying Socio-Technical and Socio-Ecological Perspectives for Systems Changes: From rearranging objects to repacing rhythms" for International Conference on Socio-Technical Perspectives in IS (STPIS’24) https://coevolving.com/blogs/index.php/archive/reifying-socio-technical-and-socio-ecological-perspectives-for-systems-changes-stpis/
    • Aug 15, 2024, 03:04 August 15, 2024
      Invited paper to International Conference on Socio-Technical Perspectives in IS (STPIS’24) on Friday, Aug. 16, 2024, https://stpis.org/program/ online to Sweden. Preprint at https://coevolving.com/commons/2024-08-reifying-socio-technical-socio-ecological-stpis #SystemsThinking
    • Aug 11, 2024, 20:39 August 11, 2024
      Web video from U. Hull Centre for Systems Studies expert-led session on "Resequencing #SystemsThinking: Practising, Theorizing and Philosophizing as Systems Changes Learning", 4 parts, ~ 3 hours. https://coevolving.com/blogs/index.php/archive/resequencing-systems-thinking-u-hull/ Slides at https://coevolving.com/commons/2024-05-resequencing-systems-thinking need talk, animation.
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    • Notion of Change in the Yijing | JeeLoo Lin 2017
      The appreciation of change is different in Western philosophy than in classical Chinese philosophy. JeeLoo Lin published a concise contrast on differences. Let me parse the Introduction to the journal article, that is so clearly written. The Chinese theory of time is built into a language that is tenseless. The Yijing (Book of Changes) there […]
    • World Hypotheses (Stephen C. Pepper) as a pluralist philosophy [Rescher, 1994]
      In trying to place the World Hypotheses work of Stephen C. Pepper (with multiple root metaphors), Nicholas Rescher provides a helpful positioning. — begin paste — Philosophical perspectivism maintains that substantive philosophical positions can be maintained only from a “perspective” of some sort. But what sort? Clearly different sorts of perspectives can be conceived of, […]
    • The Nature and Application of the Daodejing | Ames and Hall (2003)
      Ames and Hall (2003) provide some tips for those studyng the DaoDeJing.
    • Diachronic, diachrony
      Finding proper words to express system(s) change(s) can be a challenge. One alternative could be diachrony. The Oxford English dictionary provides two definitions for diachronic, the first one most generally related to time. (The second is linguistic method) diachronic ADJECTIVE Oxford English Dictionary, s.v. “diachronic (adj.), sense 1,” July 2023, https://doi.org/10.1093/OED/3691792233. For completeness, prochronic relates “to […]
    • Introduction, “Systems Thinking: Selected Readings, volume 2”, edited by F. E. Emery (1981)
      The selection of readings in the “Introduction” to Systems Thinking: Selected Readings, volume 2, Penguin (1981), edited by Fred E. Emery, reflects a turn from 1969 when a general systems theory was more fully entertained, towards an urgency towards changes in the world that were present in 1981. Systems thinking was again emphasized in contrast […]
    • Introduction, “Systems Thinking: Selected Readings”, edited by F. E. Emery (1969)
      In reviewing the original introduction for Systems Thinking: Selected Readings in the 1969 Penguin paperback, there’s a few threads that I only recognize, many years later. The tables of contents (disambiguating various editions) were previously listed as 1969, 1981 Emery, System Thinking: Selected Readings. — begin paste — Introduction In the selection of papers for this […]
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    • 2024/10 Moments October 2024
      Journey from Lugano Switzerland, return via Milan Italy, to fall in Toronto
    • 2024/09 Moments September 2024
      September neighbourhood music performances, day out with father, son's birthday party, travel via Milan to Genoa, systems conversation in Lugano
    • 2024/08 Moments August 2024
      Summer finishing with family events, and lots of outdoor music performances, captured with a new mirrorless camera for video from mid-month
    • 2024/07 Moments July 2024
      Summer festivals and music incubator shows in Toronto, all within biking distance.
    • 2024/06 Moments June 2024
      Summer jazz at the Distillery District, in Washington DC while at the annual systems conference, and then Toronto Jazz Festival
    • 2024/05 Moments May 2024
      Busy May with art university graduate exhibition, travel to UK seeing Edinburgh, Hull, Manchester, London, returning home for wedding in Lefroy, annual cemetery visits with family, and spending time with extended family in from Chicago.
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    • What to Do When It’s Too Late | David L. Hawk | 2024
      David L. Hawk (American management theorist, architect, and systems scientist) has been hosting a weekly television show broadcast on Bold Brave Tv from the New York area on Wednesdays 6pm ET, remotely from his home in Iowa. Live, callers can join…Read more ›
    • 2021/06/17 Keekok Lee | Philosophy of Chinese Medicine 2
      Following the first day lecture on Philosophy of Chinese Medicine 1 for the Global University for Sustainability, Keekok Lee continued on a second day on some topics: * Anatomy as structure; physiology as function (and process); * Process ontology, and thing ontology; * Qi ju as qi-in-concentrating mode, and qi san as qi-in-dissipsating mode; and […]
    • 2021/06/16 Keekok Lee | Philosophy of Chinese Medicine 1
      The philosophy of science underlying Classical Chinese Medicine, in this lecture by Keekok Lee, provides insights into ways in which systems change may be approached, in a process ontology in contrast to the thing ontology underlying Western BioMedicine. Read more ›
    • 2021/02/02 To Understand This Era, You Need to Think in Systems | Zeynep Tufekci with Ezra Klein | New York Times
      In conversation, @zeynep with @ezraklein reveal authentic #SystemsThinking in (i) appreciating that “science” is constructed by human collectives, (ii) the west orients towards individual outcomes rather than population levels; and (iii) there’s an over-emphasis on problems of the moment, and…Read more ›
    • 2019/04/09 Art as a discipline of inquiry | Tim Ingold (web video)
      In the question-answer period after the lecture, #TimIngold proposes art as a discipline of inquiry, rather than ethnography. This refers to his thinking On Human Correspondence. — begin paste — [75m26s question] I am curious to know what art, or…Read more ›
    • 2019/10/16 | “Bubbles, Golden Ages, and Tech Revolutions” | Carlota Perez
      How might our society show value for the long term, over the short term? Could we think about taxation over time, asks @carlotaprzperez in an interview: 92% for 1 day; 80% within 1 month; 50%-60% tax for 1 year; zero tax for 10 years.Read more ›
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