Coevolving Innovations

… in Business Organizations and Information Technologies

Architecting for Wicked Messes (OCADU 2018/03/07-09)

Each year, my lecture in the “Understanding Systems & Systemic Design” course — in the program for the Master of Design in Strategic Foresight and Innovation at OCAD University — reflects where my research is, at that point in time.  For 2018, the scheduling of my visit was towards the end of a busy winter.  Firstly, I had just finished teaching a Systems Methods course at the UToronto iSchool.  Then, the Open Innovation Learning book was officially launched.  Less than 6 months earlier, I had conducted a workshop at the Purplsoc 2017 meeting, and at the PLoP 2017 meeting.  This shaped an agenda for the prepared slides as:

  • 1. Designing for tame problems c.f. Architecting for wicked messes
  • 2. Analyzing the complicated c.f. Synthesizing the complex
  • 3. Unfreeze-change-freeze c.f. Co-responsive movement
  • 4. Planning (teleology) c.f. Programming (teleonomy)
  • 5. Industrial value chain c.f. Co-producing offering

While the lecture slides were the same for two class sections spaced 2 days apart, the verbal content varies as spontaneous flow.  On both days, agenda point 4 (Teleology c.f. Teleonomy) was cut short to jump to a few ideas in point 5.  (On the second day, a question from a student led back to point 4).

Both lecture days took a break after about 90 minutes.  Thus, there are four recordings total, i.e. two part for each of two days, in two playlists.  The videos online at Youtube are embedded below, and downloadable versions of audio and video are further down.… Read more (in a new tab)

Classes of executive functions: homeostatic, mediative, proactive | Zaleznik (1964)

The term proactive, in comparison to reactive, only dates back to 1964. [1]  #AbrahamZaleznik, a professor of organizational psychodynamics and practicising psychoanalyst, cited Chester Barnard in the distinction for managers performing in nonexecutive and executive functions.  Building on Sigmund Freud’s later development of energy cathexes, with emotional energy towards (i) ideas, (ii) persons, or a (iii) fusion of the two, the predisposition of a manager influences priorities.  These may (or may not) be altered through (executive) education.

A central objective of … training efforts [within and outside of universities] is to modify behavior, usually interpersonal, according to some set of norms that relate to organizational effectiveness or improved individual and group performance.

The purpose of this paper is to raise for inquiry the adequacy of existing notions of what interpersonal competence is, how it relates to the manager’s job, and the best means for helping managers achieve this competence. [Zaleznik (1964) p. 156]

Executive functions ensure the organization operates as a cooperative system through specialized authority; nonexecutive functions include technical activities of the organization that might be carried out by others.

A manager, according to Barnard (1958), operates in two spheres simultaneously. He performs a set of functions that relate directly to the technical aspects of his job, such as deciding on a brand name for a new product, or preparing a capital expenditures budget for the firm. Barnard calls these functions nonexecutive, and they can be expected to vary in content from job to job and organization to organization.

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Inquiring systems and asking the right question | Mitroff and Linstone (1993)

Inputs, Operator, Outputs, Guarantor

Fit the people around an organization; or an organization around the people? Working backwards, say @MitroffCrisis + #HaroldLinstone, from current concrete choices to uncertain futures, surfaces strategic assumptions in a collective decision, better than starting with an abstract scorecard to rank candidates. The Unbounded Mind is an easier-reading follow-on to The Design of Inquiry Systems by C. West Churchman.

This scorecard metaphor shows up in the second of five ways of knowing (i.e. inquiring systems)

Chapter 3 is “The World as a Formula: The Second Way of Knowing”. A case study commonly used in business school education is described.

To illustrate the use and meaning of the Analytic-Deductive IS in a social realm, we’ll apply it to a situation that on the surface at least is as “simple” as the question that occupied us in the last chapter. There is a somewhat dated yet classic case in the Harvard Business Review that provides a perfect depiction of the Analytic-Deductive IS. [5] Four men are running for the presidency of a fictitious life insurance company, Zenith Life. Background information on their strengths and weaknesses, families, career history, skills, and so on, is given for all four, although we do not receive the same information for each of them. Thus, we know more about one candidate in one category than we do about another. Also, the history and current nature of Zenith Life itself, its prospects and problems, its opportunities as well as threats, are described.

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Doing, not-doing; errors of commission, errors of omission

Should we do, or not-do?  Russell Ackoff, over many years, wrote about (negative) potential consequences:

There are two possible types of decision-making mistakes, which are not equally easy to identify.

  • (1) Errors of commission: doing something that should not have been done.
  • (2) Errors of omission: not doing something that should have been done.

For example, acquiring a company that reduces a corporation’s overall performance is an error of commission, as is coming out with a product that fails to break even. Failure to acquire a company that could have been acquired and that would have increased the value of the corporation or failure to introduce a product that would have been very profitable is an error of omission  [Ackoff 1994, pp. 3-4].

Ackoff has always been great with turns of phrases such as these.  Some deeper reading evokes three ideas that may be worth further exploration:

  • 1. Doing or not-doing may or may not invoke learning.
  • 2. Doing or not-doing invokes implicit orientations on time.
  • 3. Doing or not-doing raises question of (i) changes via systems of willful action, and/or (ii) changes via systems of non-intrusive action.

These three ideas, explored in sections below, lead us from the management of human affairs, beyond questions of science, and into question of philosophy.

For those interested in the history of philosophy and science, the three ideas above are followed by an extra section:

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Systemic design agendas in education and design research

Research can take some time to wend through reflection, reviews and revisions.  An article coauthored with Susu Nousala and Peter Jones took about 2 years to formal publication.

While a working paper can be more open-ended, a scientific publication seeks greater closure.  From the conclusion, here’s a paragraph that wasn’t in our original 2016-2017 writing.

The RSD5 DesignX workshop provided for continuity and discourse building between members of various design programmes, practices and allegiances. It was a not intended as a venue for specifically articulating and defining the design research agendas linking DesignX with systemic design studies or with these agendas. Further development of these enquiries through other workshops and discourses will extend the continuity of the discussion and evolve something of a common language, if not a corpus, to better fulfil the potential of design research agendas in systemic design.

The RSD5 workshop held in Toronto October 2016 resulted in a rich body of conversations amongst participants that is only partially reflected in this summary.

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A federated wiki site on cPanel

Since my cPanel shared hosting provider supports node.js hosting, installing a federated wiki site beside the usual Softaculous packages is an option. The app requires node.js, and there is a variety of ways to deploy that.

In 2014, I had installed a federated wiki site on Openshift, but then didn’t maintain it as other priorities surfaced.  The site is now available at http://wiki.coevolving.com, and the prior content has been restored.

The installation isn’t a one-button procedure.  However, an administator comfortable with opening an SSH terminal onto your shared hosting account should be able to follow the steps below.  (If you have problems, the federated wiki community hangs out in a room on matrix.org).

A. Creating a Subdomain

(1) Through your browser, from cPanel … Domains … , create a Subdomain.

  • As an example, I can create a Subdomain wiki in the Domain coevolving.com, that will actually be stored in my Home (Document Root) as a wiki.coevolving.com directory.

Subdomain_CreateASubdomain

B. Installing Federated Wiki

(2) From cPanel … Software … Setup Node.js App.

  • In the Web Applications list, Create Application.  As an example, set:
      • Node.js version: 10.11.0
      • Application mode: Production
      • Application root: wiki.coevolving.com
      • Application URL: wiki.coevolving.com
      • Application startup: app.js
  • (If you leave the Application startup field blank, app.js automatically fills in as the default)

NodeJs_CreateApplication

  • At this point, the node.js environment is not yet activated, as the package.json has not yet been downloaded, and the Run NPM Install button is greyed out.
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    • 2024/08 Moments August 2024
      Summer finishing with family events, and lots of outdoor music performances, captured with a new mirrorless camera for video from mid-month
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      Summer festivals and music incubator shows in Toronto, all within biking distance.
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      Summer jazz at the Distillery District, in Washington DC while at the annual systems conference, and then Toronto Jazz Festival
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