Coevolving Innovations

… in Business Organizations and Information Technologies

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    • New status by daviding April 1, 2019
      Afternoon break in 200-year-old mid-lake pavilion included zhong, quail eggs, kumquats, sesame peanut blocks, preserved plums. Following afternoon visiting two art museums, the snack re-energized us into discussing philosophy, following the tradition of those frequenting Chinese teahouses. (Yuyuan Tea House, Yu Garden, Shanghai, PR China) 20190331 @marcocataffo
    • New status by daviding April 1, 2019
      Here in Shanghai, @marcocataffo has a Thinkpad T430 , which I've now brought up to date with Manjaro Linux (and Kubuntu LTS as a backup) alongside Windows 7. He's now 2 days jet lagged from Italy. Eventually, maybe @antlerboy will meet somewhere.
    • daviding shared a status by antlerboy@mastodon.social February 9, 2019
      @daviding Wittgenstein:"6.54 My propositions are elucidatory in this way: he who understands me finally recognizes them as senseless, when he has climbed out through them, on them, over them. (He must so to speak throw away the ladder, after he has climbed up on it.)"
    • New status by daviding February 9, 2019
      Dinner with @rms @fsf inviting the activists #CivicTechTO to gain some insight into discussions on privacy concerns #QuaysideToronto. We outlined but didn't delved into the complexity of three levels of government involved in #WaterfrontTO. (Royal Myanmar, Homer Avenue, Etobicoke, Ontario) 20190208
    • New status by daviding January 24, 2019
      Each of us can find different meaning from the same words. > The poetic prose of ancient Chinese philosopher Zhuangzi, for example, is a stunning piece of compressed thought and meaning with a deft touch of humour: ”The fish trap exists because of the fish; once you’ve gotten the fish, you can forget the trap. […]
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    • Contextual dyadic thinking (Lee, 2017)
      Contextual dyadic thinking is proposed by Keekok Lee in her 2017 The Philosophical Foundations of Classical Chinese Medicine. This is as a way of appreciating Chinese implicit logic, as an alternative to dualistic thinking that has developed over centuries in Western philosophy.
    • Dao, de, wei, wuwei (Lai 2003)
      Appreciating wei and wuwei has led to the context of dao and de, in the writings of Karyn L. Lai. The scholarly review acknowledges prior interpretations of de and dao.
    • Engineering Resilience vs. Ecological Resilience (Holling, 1996)
      For @theNASciences in 1996, #CSHolling clarified definitions of resilience, with engineering seeking one equilibrium state, while ecology recognizes many. Those who emphasize the near-equilibrium definition of engineering resilience, for example, draw predominantly from traditions of deductive mathematical theory (Pimm,. 1984) where simplified, untouched ecological systems are imagined, or from traditions of engineering, where the motive […]
    • Service coproductions as reciprocal activities
      In addition to extrinsic economic exchange, #JohnMCarroll #JiaweiChen #ChienWenTinaYuan #BenjaminHanrahan @ISTatPENNSTATE say service coproductions relying on all participants to collaborate in both economic exchange and social exchange. Service coproduction is a special case of service provision in which the roles of service provider and service recipient both require active participation. Examples include healthcare, education, and […]
    • Science and Society in East and West | Joseph Needham | 2004
      In researching #SystemsChange, fundamental differences in science and philosophy in the west and the Chinese were surfaced by #JosephNeedham. A useful translation of wéi and wú wéi (i.e. 為 and 無為 , or 为 and 无为) is the ways of "human will" and "nature" as juxtaposed.
    • Wiki as computational platform
      Thinking forward on #federatedwiki, rather than backwards by @wardcunningham. > [Federated wiki] is a computational platform for the collaborative construction of things that work and will continue to work as platform technology evolves underneath it. > Too much thinking about wiki as a note-taking system will just hold it back.
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    • 2019/03 Moments March 2019
      Month of intensive lectures and research meetings, in Toronto and then in Shanghai, with social breaks on local excursions to clear minds.
    • 2019/02 Moments February 2019
      Reduced exercise outside with a cold and snowy February, with excursions out of the house to warm places with family, friends and colleagues.
    • 2019/01 Moments January 2019
      January in Toronto has lots of intellectual offerings and artistic exhibitions to attract the curious out of warm homes, through cold and snow.
    • 2018/12 Moments December 2018
      Tried to have a normal month, with a busy social calendar of birthdays, a funeral plus Christmas season, while daily temperatures hovered just above freezing.
    • 2018/11 Moments November 2011
      Mentally busy month with a conference coming to town, and maintaining the regular pattern of local meetings, travel around town only by bicycle.
    • 2018/10 Moments October 2018
      October had more bicycling cross-town as fall temperatures declined, plus a 6-day trip to Portland Oregon for pattern language conferences.
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  • Currently Viewing Posts Tagged service systems thinking

    An Introduction to Service Systems Thinking

    A lecture for the Master’s Program in Industrial Management at Helsinki Metropolia University of Applied Sciences was an opportunity to talk about the research that has been brewing over the past 18+ months, from the basics.  These students were unlikely to have heard much about (i) systems thinking; (ii) service systems, (iii) generative pattern language, or (iv) federated wiki.

    Coming to Metropolia in 2015 was like a return home.  In 2006, the institution was named Helsinki Polytechnic Stadia, and I collaborated on starting up the curriculum as part of the Rendez project.  In recent years, I haven’t been so involved.  As I was planning a trip to Europe this fall, I discovered that Satu Teerikangas had returned from teaching at UCL in the UK to Finland, becoming the Head of the Industrial Management Program.  My itinerary coincided well with the course dates, so I pulled together a presentation from the evolving ideas over the last year.  The audience would be a combination of students from the Industrial Management program and the Logistics program.

    The session was conducted in two parts, each slightly under 60 minutes.  The first part covered:

    • 1. What could Service Systems Thinking be?
    • 2. Systems Thinking
    • 3. SSMED (Service Science, Management, Engineering and Design)

    Part 1 Audio [20151002_1300_Metropolia_Ing_ServiceSystemsThinking.mp3]
    (55MB, 57m02s)
    Part 1 Video (58m06s) nHD
    HD
    H.264 MP4 [640×360
    724Kbps m4v] (316MB)
    [1280×720
    1938Kbps m4v] (845MB)
    [1280×720
    5445Kbps mp4] (2.4GB)
    WebM [1280×720
    1006Kbps webm] (439MB)

    In the second part after the break, the agenda covered:

    • 4. Generative Pattern Language
    • 5. Multiple Perspectives Open Collaboration (federated wiki)
    • 6. Context that are coevolving?

    A lecture for the Master’s Program in Industrial Management at Helsinki Metropolia University of Applied Sciences was an opportunity to talk about the research that has been brewing over the past 18+ months, from the basics.  These students were unlikely to have heard much about (i) systems thinking; (ii) service systems, (iii) generative pattern language, or (iv) federated wiki.

    Coming to Metropolia in 2015 was like a return home.  In 2006, the institution was named Helsinki Polytechnic Stadia, and I collaborated on starting up the curriculum as part of the Rendez project.  In recent years, I haven’t been so involved.  As I was planning a trip to Europe this fall, I discovered that Satu Teerikangas had returned from teaching at UCL in the UK to Finland, becoming the Head of the Industrial Management Program.  My itinerary coincided well with the course dates, so I pulled together a presentation from the evolving ideas over the last year.  The audience would be a combination of students from the Industrial Management program and the Logistics program.

    The session was conducted in two parts, each slightly under 60 minutes.  The first part covered:

    • 1. What could Service Systems Thinking be?
    • 2. Systems Thinking
    • 3. SSMED (Service Science, Management, Engineering and Design)

    Part 1 Audio [20151002_1300_Metropolia_Ing_ServiceSystemsThinking.mp3]
    (55MB, 57m02s)
    Part 1 Video (58m06s) nHD
    HD
    H.264 MP4 [640×360
    724Kbps m4v] (316MB)
    [1280×720
    1938Kbps m4v] (845MB)
    [1280×720
    5445Kbps mp4] (2.4GB)
    WebM [1280×720
    1006Kbps webm] (439MB)

    In the second part after the break, the agenda covered:

    • 4. Generative Pattern Language
    • 5. Multiple Perspectives Open Collaboration (federated wiki)
    • 6. Context that are coevolving?

    From Environmental Structure to Service Systems Thinking

    Christopher Alexander’s work described the architecting of built physical environments.  The 1977 book A Pattern Language bears the subtitle “Towns, Buildings, Construction”.  This approach was developed in the context of architectural programming and problem seeking originating the late 1960s.  It was complemented by methods described in The Oregon Experiment, and theory in The Timeless Way of Building.  Appreciating the philosophy embraced in the practice of building environment structure leads to a lot of reading.  The challenge has been made harder by Alexander continually evolving his vocabulary and definitions throughout his career to 2012, with his last publication of The Battle for Life and Beauty of the Earth.

    Service Systems Science inquires into a world that is not necessarily physical.  Is it possible to remain relatively true to the pattern language approach developed by Christopher Alexander, and extend that into a new domain labelled Service Systems Thinking?

    The 21st Conference on Pattern Languages of Programs — known as PLoP, organized by the Hillside Group at Allerton Park, Illinois for September 2014 — was an opportunity to test out the idea of Service Systems Thinking amongst practitioners who have grappled with applying pattern languages to software development for over 20 years.  My contribution of writing to the Narrow Road to the Deep North (奥の細道) writer’s workshop led by Richard P. Gabriel and Jenny Quillien turned out to stretch the normal process of critical review.  The accepted paper was incomplete, overwhelming in length (since workshops usually review submissions of just a few pages), cross-disciplinary in nature, and written at level beyond an undergraduate audience.  Since preceding presentations at other conferences had been workshop presentations of 3 to 5 hours in length, a written work turned out to be an ambitious effort for both the audience and the author.

    PLoP conferences produce proceedings, where authors take the comments from the reviewers to revise the writings.  The timeline for completion was by January 2015.  In months between the Allerton meeting and the deadline, I managed to complete a coherent manuscript which was scheduled to be formally published by the ACM.  Self-publishing on the Internet is now easy, so it’s easy to distribute the author’s version of the work.

    So, the manuscript for “From Environmental Structure to Service Systems Thinking: Wholeness with Centers Described with a Generative Pattern Language” has been available for some months.  At 32 pages (including a long list of references), this work comes with an apology.  If you would prefer the precision of reading, this article should be seen as a beginning, not an end.  If you’re not a fan of reading, perhaps watching some of videos might be less painful.

    Christopher Alexander’s work described the architecting of built physical environments.  The 1977 book A Pattern Language bears the subtitle “Towns, Buildings, Construction”.  This approach was developed in the context of architectural programming and problem seeking originating the late 1960s.  It was complemented by methods described in The Oregon Experiment, and theory in The Timeless Way of Building.  Appreciating the philosophy embraced in the practice of building environment structure leads to a lot of reading.  The challenge has been made harder by Alexander continually evolving his vocabulary and definitions throughout his career to 2012, with his last publication of The Battle for Life and Beauty of the Earth.

    Service Systems Science inquires into a world that is not necessarily physical.  Is it possible to remain relatively true to the pattern language approach developed by Christopher Alexander, and extend that into a new domain labelled Service Systems Thinking?

    The 21st Conference on Pattern Languages of Programs — known as PLoP, organized by the Hillside Group at Allerton Park, Illinois for September 2014 — was an opportunity to test out the idea of Service Systems Thinking amongst practitioners who have grappled with applying pattern languages to software development for over 20 years.  My contribution of writing to the Narrow Road to the Deep North (奥の細道) writer’s workshop led by Richard P. Gabriel and Jenny Quillien turned out to stretch the normal process of critical review.  The accepted paper was incomplete, overwhelming in length (since workshops usually review submissions of just a few pages), cross-disciplinary in nature, and written at level beyond an undergraduate audience.  Since preceding presentations at other conferences had been workshop presentations of 3 to 5 hours in length, a written work turned out to be an ambitious effort for both the audience and the author.

    PLoP conferences produce proceedings, where authors take the comments from the reviewers to revise the writings.  The timeline for completion was by January 2015.  In months between the Allerton meeting and the deadline, I managed to complete a coherent manuscript which was scheduled to be formally published by the ACM.  Self-publishing on the Internet is now easy, so it’s easy to distribute the author’s version of the work.

    So, the manuscript for “From Environmental Structure to Service Systems Thinking: Wholeness with Centers Described with a Generative Pattern Language” has been available for some months.  At 32 pages (including a long list of references), this work comes with an apology.  If you would prefer the precision of reading, this article should be seen as a beginning, not an end.  If you’re not a fan of reading, perhaps watching some of videos might be less painful.

    Incubating Service Systems Thinking

    Evolving the Proposal to Collaborate on a Pattern Language for Service Systems from January, the initiative has now taken on a label of Service Systems Thinking.  The presentation at the 58th Annual Meeting of the International Society for the Systems Sciences in Washington DC was recorded, so that interested parties have the option of watching or listening ideas that have developed over the past six months, and reading the slides at their leisure.  Here’s the abstract:

    “Service systems thinking” is proffered as a label for an emerging body of work that: (i) builds on social systems thinking (i.e. socio-psychological, socio-technical and socio-ecological systems perspectives) to advance a transdisciplinary appreciation of service systems science, management, engineering and design; (ii) explores opportunities to enrich Alexanderian patterns and categorized pattern catalogs into a generative pattern language; and (iii) collaborates on new platforms, moving from inductive-consensual wiki pages to a multiple-perspectives (federated) wiki.

    The session was conducted in two parts, each of about 90 minutes.  The first part had a soft start playing some videos on the Smallest Federated Wiki by Ward Cunningham, since participants were coming back from lunch in another building.  The presentation alternated between projected slides, and live content on the federated wiki at http://fed.coevolving.com/view/welcome-visitors/view/service-systems-thinking.  The agenda covered:

    • 1. Service Systems Thinking, In Brief
      • 1.1 An intentional representation
      • 1.2 An object-process representation
    • 2. Conversations for Orientation
      • 2.1 Systems thinking
      • 2.2 SSMED (Service Science, Management, Engineering and Design
      • 2.3 Generative Pattern Language
      • 2.4 Multiple Perspectives Open Collaboration

    Part 1 Audio [20140730_1453_ISSS_Ing_ServiceSystemsThinking_128Kbps.mp3]
    (85MB, 1h32m25s)
    Part 1 Video (1h32m26s) nHD qHD
    HD
    H.264 MP4 [640×360
    238Kbps m4v
    ] (243MB)
    [960×540
    716Kbps m4v
    ] (846MB)
    [1280×720
    2028Kbps m4v
    ] (1.4GB)
    [1280×720
    3341Kbps m4v
    ] (2.4GB)
    WebM [640×360
    135Kbps webm
    ] (176MB)
    [960×540
    289Kbps webm
    ] (282MB)
    [1280×720
    0688Kbps webm
    ] (557MB)

    In the second part after the break, the agenda covered:

    • 3. Conversations for Possibilties
      • 3.1 [Multiple Perspectives Open Collaboration]: We could have federated authored content on open source platforms
      • 3.2 [Generative Pattern Language]: We could be reoriented for unfolding wholeness, layering systems of centers and/with creating interactive value
      • 3.3 [SSMED]: We could have trans-disciplinary cooperation on service systems improvement
      • 3.4 [Systems thinking]: We could have service systems evolving from the systems thinking tradition

    Evolving the Proposal to Collaborate on a Pattern Language for Service Systems from January, the initiative has now taken on a label of Service Systems Thinking.  The presentation at the 58th Annual Meeting of the International Society for the Systems Sciences in Washington DC was recorded, so that interested parties have the option of watching or listening ideas that have developed over the past six months, and reading the slides at their leisure.  Here’s the abstract:

    “Service systems thinking” is proffered as a label for an emerging body of work that: (i) builds on social systems thinking (i.e. socio-psychological, socio-technical and socio-ecological systems perspectives) to advance a transdisciplinary appreciation of service systems science, management, engineering and design; (ii) explores opportunities to enrich Alexanderian patterns and categorized pattern catalogs into a generative pattern language; and (iii) collaborates on new platforms, moving from inductive-consensual wiki pages to a multiple-perspectives (federated) wiki.

    The session was conducted in two parts, each of about 90 minutes.  The first part had a soft start playing some videos on the Smallest Federated Wiki by Ward Cunningham, since participants were coming back from lunch in another building.  The presentation alternated between projected slides, and live content on the federated wiki at http://fed.coevolving.com/view/welcome-visitors/view/service-systems-thinking.  The agenda covered:

    • 1. Service Systems Thinking, In Brief
      • 1.1 An intentional representation
      • 1.2 An object-process representation
    • 2. Conversations for Orientation
      • 2.1 Systems thinking
      • 2.2 SSMED (Service Science, Management, Engineering and Design
      • 2.3 Generative Pattern Language
      • 2.4 Multiple Perspectives Open Collaboration

    Part 1 Audio [20140730_1453_ISSS_Ing_ServiceSystemsThinking_128Kbps.mp3]
    (85MB, 1h32m25s)
    Part 1 Video (1h32m26s) nHD qHD
    HD
    H.264 MP4 [640×360
    238Kbps m4v
    ] (243MB)
    [960×540
    716Kbps m4v
    ] (846MB)
    [1280×720
    2028Kbps m4v
    ] (1.4GB)
    [1280×720
    3341Kbps m4v
    ] (2.4GB)
    WebM [640×360
    135Kbps webm
    ] (176MB)
    [960×540
    289Kbps webm
    ] (282MB)
    [1280×720
    0688Kbps webm
    ] (557MB)

    In the second part after the break, the agenda covered:

    • 3. Conversations for Possibilties
      • 3.1 [Multiple Perspectives Open Collaboration]: We could have federated authored content on open source platforms
      • 3.2 [Generative Pattern Language]: We could be reoriented for unfolding wholeness, layering systems of centers and/with creating interactive value
      • 3.3 [SSMED]: We could have trans-disciplinary cooperation on service systems improvement
      • 3.4 [Systems thinking]: We could have service systems evolving from the systems thinking tradition

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