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Incubating Service Systems Thinking

August 26, 2014
2 Comments

Evolving the Proposal to Collaborate on a Pattern Language for Service Systems from January, the initiative has now taken on a label of Service Systems Thinking.  The presentation at the 58th Annual Meeting of the International Society for the Systems Sciences in Washington DC was recorded, so that interested parties have the option of watching or listening ideas that have developed over the past six months, and reading the slides at their leisure.  Here’s the abstract:

“Service systems thinking” is proffered as a label for an emerging body of work that: (i) builds on social systems thinking (i.e. socio-psychological, socio-technical and socio-ecological systems perspectives) to advance a transdisciplinary appreciation of service systems science, management, engineering and design; (ii) explores opportunities to enrich Alexanderian patterns and categorized pattern catalogs into a generative pattern language; and (iii) collaborates on new platforms, moving from inductive-consensual wiki pages to a multiple-perspectives (federated) wiki.

The session was conducted in two parts, each of about 90 minutes.  The first part had a soft start playing some videos on the Smallest Federated Wiki by Ward Cunningham, since participants were coming back from lunch in another building.  The presentation alternated between projected slides, and live content on the federated wiki at http://fed.coevolving.com/view/welcome-visitors/view/service-systems-thinking.  The agenda covered:

  • 1. Service Systems Thinking, In Brief
    • 1.1 An intentional representation
    • 1.2 An object-process representation
  • 2. Conversations for Orientation
    • 2.1 Systems thinking
    • 2.2 SSMED (Service Science, Management, Engineering and Design
    • 2.3 Generative Pattern Language
    • 2.4 Multiple Perspectives Open Collaboration
Part 1 Audio [20140730_1453_ISSS_Ing_ServiceSystemsThinking_128Kbps.mp3
… Read more (in a new tab)

Evolving the Proposal to Collaborate on a Pattern Language for Service Systems from January, the initiative has now taken on a label of Service Systems Thinking.  The presentation at the 58th Annual Meeting of the International Society for the Systems Sciences in Washington DC was recorded, so that interested parties have the option of watching or listening ideas that have developed over the past six months, and reading the slides at their leisure.  Here’s the abstract:

“Service systems thinking” is proffered as a label for an emerging body of work that: (i) builds on social systems thinking (i.e. socio-psychological, socio-technical and socio-ecological systems perspectives) to advance a transdisciplinary appreciation of service systems science, management, engineering and design; (ii) explores opportunities to enrich Alexanderian patterns and categorized pattern catalogs into a generative pattern language; and (iii) collaborates on new platforms, moving from inductive-consensual wiki pages to a multiple-perspectives (federated) wiki.

The session was conducted in two parts, each of about 90 minutes.  The first part had a soft start playing some videos on the Smallest Federated Wiki by Ward Cunningham, since participants were coming back from lunch in another building.  The presentation alternated between projected slides, and live content on the federated wiki at http://fed.coevolving.com/view/welcome-visitors/view/service-systems-thinking.  The agenda covered:

  • 1. Service Systems Thinking, In Brief
    • 1.1 An intentional representation
    • 1.2 An object-process representation
  • 2. Conversations for Orientation
    • 2.1 Systems thinking
    • 2.2 SSMED (Service Science, Management, Engineering and Design
    • 2.3 Generative Pattern Language
    • 2.4 Multiple Perspectives Open Collaboration
Part 1 Audio [20140730_1453_ISSS_Ing_ServiceSystemsThinking_128Kbps.mp3
… Read more (in a new tab)

2013/10/07 Lectures at Aalto University (web video)

October 27, 2013
2 Comments

The Creative Sustainability program at Aalto University recorded the two lectures that they hosted on October 7.  They’ve done the post-production work to make the videos available on the web. The recordings are HD-quality, so they can be viewed full screen on Vimeo.

The first talk on “Service Systems, Natural Systems: Systems Approaches to Urban Issues”, given at the Aalto University Design Factory, is at https://vimeo.com/76852952.  The slides, on the Coevolving Commons, were originally written for a City Sciences meeting at the University of Toronto, about a year ago.

David Ing – Service Systems, Natural Systems: Systems Approaches to Urban Issues from Creative Sustainability on Vimeo.

The second talk on “Design Flaws and Service Systems Breakdowns: Learning from Systems Thinking”, given at the Aalto University Media Factory, is at https://vimeo.com/77131431 .  The slides, on the Coevolving Commons, were a preview of the presentation for the Relating Systems Thinking and Design 2 2013 meeting at AHO (The Oslo School of Architecture and Design) later that week.

David Ing – Design Flaws and Service System Breakdowns: Learning from Systems Thinking from Creative Sustainability on Vimeo.

I always look forward to interacting with the students and faculty at Aalto University.  Viewers may notice that, although I may use some of the same stories in different venues, my style is generally not to rehearse presentation in advance, in the interest of being more present in the moment.… Read more (in a new tab)

The Creative Sustainability program at Aalto University recorded the two lectures that they hosted on October 7.  They’ve done the post-production work to make the videos available on the web. The recordings are HD-quality, so they can be viewed full screen on Vimeo.

The first talk on “Service Systems, Natural Systems: Systems Approaches to Urban Issues”, given at the Aalto University Design Factory, is at https://vimeo.com/76852952.  The slides, on the Coevolving Commons, were originally written for a City Sciences meeting at the University of Toronto, about a year ago.

David Ing – Service Systems, Natural Systems: Systems Approaches to Urban Issues from Creative Sustainability on Vimeo.

The second talk on “Design Flaws and Service Systems Breakdowns: Learning from Systems Thinking”, given at the Aalto University Media Factory, is at https://vimeo.com/77131431 .  The slides, on the Coevolving Commons, were a preview of the presentation for the Relating Systems Thinking and Design 2 2013 meeting at AHO (The Oslo School of Architecture and Design) later that week.

David Ing – Design Flaws and Service System Breakdowns: Learning from Systems Thinking from Creative Sustainability on Vimeo.

I always look forward to interacting with the students and faculty at Aalto University.  Viewers may notice that, although I may use some of the same stories in different venues, my style is generally not to rehearse presentation in advance, in the interest of being more present in the moment.… Read more (in a new tab)

Full version: “Rethinking Systems Thinking: Learning and coevolving with the world”, Aalto University, 2012/11/26

April 1, 2013
14 Comments

A guest lecture on systems thinking for the Creativity Sustainability program at Aalto University provided an opportunity to stretch out on the plenary presentation that I had given at ISSS 2012.  In San Jose last July, plenary speakers (including myself) were constrained to 45 minute slots preceding dialectic panelists.  In Helsinki in November, the luxury of time allowed me to explain the ideas more fully.  The lecture took 85 minutes, and was then followed by a question and answer session.

Rehinking Systems Thinking

Versions of the web video can be viewed on Youtube, or viewed or downloaded at http://media.isss.org , at 480x272p, 720x400p, and 1280x720p.  The video shoot and post-production editing of the lecture was done by Seungho Lee, on behalf of the Creative Sustainability program.

The presentation on “Rethinking Systems Thinking” is probably the most comprehensive talk that I’ve given (and may ever give).  It is a personal perspective on systems, gained since the attending my first ISSS meeting in 1998 — that’s 14 years with the society.  My focus has recently shifted from the international audience to the local audience around Toronto, with Systems Thinking Ontario.  Systems thinking can be doled out in smaller chunks.  Over the Internet, viewers may choose to use the pause button.

A guest lecture on systems thinking for the Creativity Sustainability program at Aalto University provided an opportunity to stretch out on the plenary presentation that I had given at ISSS 2012.  In San Jose last July, plenary speakers (including myself) were constrained to 45 minute slots preceding dialectic panelists.  In Helsinki in November, the luxury of time allowed me to explain the ideas more fully.  The lecture took 85 minutes, and was then followed by a question and answer session.

Rehinking Systems Thinking

Versions of the web video can be viewed on Youtube, or viewed or downloaded at http://media.isss.org , at 480x272p, 720x400p, and 1280x720p.  The video shoot and post-production editing of the lecture was done by Seungho Lee, on behalf of the Creative Sustainability program.

The presentation on “Rethinking Systems Thinking” is probably the most comprehensive talk that I’ve given (and may ever give).  It is a personal perspective on systems, gained since the attending my first ISSS meeting in 1998 — that’s 14 years with the society.  My focus has recently shifted from the international audience to the local audience around Toronto, with Systems Thinking Ontario.  Systems thinking can be doled out in smaller chunks.  Over the Internet, viewers may choose to use the pause button.

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    • daviding: “With the release of General Systems Yearbook 2023, a full-te…” November 25, 2023
      With the release of General Systems Yearbook 2023, a full-text, read-only version of "Appreciating Systems Changes via Multiparadigm Inquiry", SRBS v40 n5 is available for colleagues of the author on Article Sharehttps://onlinelibrary.wiley.com/share/author/YEVWGPGURZ5IVE7AWQRM?target=10.1002/sres.2973 https://coevolving.com/commons/2023-09-appreciating-systems-changes-via-multiparadigm-inquiry-srbs #SystemsThinking
    • daviding: “Web video on #HistoricalSynthesis with #DrMichaelBonner and …” November 24, 2023
      Web video on #HistoricalSynthesis with #DrMichaelBonner and #ZaidKhan for #SystemsThinking Ontario. Learning about the present by sweeping in the past, including the rise and fall of the Second Persian Empire circa 7th century. https://coevolving.com/blogs/index.php/archive/historical-synthesis/
    • daviding: “Think the first step in #SystemsThinking is defining the bou…” November 24, 2023
      Think the first step in #SystemsThinking is defining the boundary? If the systems sciences are an open system, then learning involves the sweeping-in process. Excerpt from #CWestChurchman (1982) _Thought and Wisdom_. https://coevolving.com/blogs/index.php/archive/the-sweep-in-process-of-systems-science-churchman/
    • daviding: “For the @RSDSymposium in October, an "Explaining Systems Cha…” November 20, 2023
      For the @RSDSymposium in October, an "Explaining Systems Changes Learning: Methods & Translations", an in-person workshop was conducted in Toronto. Interested in joining in our rhythm of triweekly meetings? Slides at https://coevolving.com/blogs/index.php/archive/explaining-systems-changes-learning-rsd12/ #SystemsThinking #SystemsChange
    • daviding: “Web video of #JudithRosen on Anticipatory Systems, Evolutio…” November 11, 2023
      Web video of #JudithRosen on Anticipatory Systems, Evolution, and Extinction Cascades, extending mathematical biologist #RobertRosen at #SystemsThinking Ontariohttps://coevolving.com/blogs/index.php/archive/anticipatory-systems-evolution-extinction-cascades-rosen/

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    • Introduction, “Systems Thinking: Selected Readings, volume 2”, edited by F. E. Emery (1981)
      The selection of readings in the “Introduction” to Systems Thinking: Selected Readings, volume 2, Penguin (1981), edited by Fred E. Emery, reflects a turn from 1969 when a general systems theory was more fully entertained, towards an urgency towards changes in the world that were present in 1981. Systems thinking was again emphasized in contrast […]
    • Introduction, “Systems Thinking: Selected Readings”, edited by F. E. Emery (1969)
      In reviewing the original introduction for Systems Thinking: Selected Readings in the 1969 Penguin paperback, there’s a few threads that I only recognize, many years later. The tables of contents (disambiguating various editions) were previously listed as 1969, 1981 Emery, System Thinking: Selected Readings. — begin paste — Introduction In the selection of papers for this […]
    • Concerns with the way systems thinking is used in evaluation | Michael C. Jackson, OBE | 2023-02-27
      In a recording of the debate between Michael Quinn Patton and Michael C. Jackson on “Systems Concepts in Evaluation”, Patton referenced four concepts published in the “Principles for effective use of systems thinking in evaluation” (2018) by the Systems in Evaluation Topical Interest Group (SETIG) of the American Evaluation Society. The four concepts are: (i) […]
    • Quality Criteria for Action Research | Herr, Anderson (2015)
      How might the quality of an action research initiative be evaluated? — begin paste — We have linked our five validity criteria (outcome, process, democratic, catalytic, and dialogic) to the goals of action research. Most traditions of action research agree on the following goals: (a) the generation of new knowledge, (b) the achievement of action-oriented […]
    • Western Union and the canton of Ticino, Switzerland
      After 90 minutes on phone and online chat with WesternUnion, the existence of the canton of Ticino in Switzerland is denied, so I can’t send money from Canada. TicinoTurismo should be unhappy. The IT developers at Western Union should be dissatisfied that customer support agents aren’t sending them legitimate bug reports I initially tried the […]
    • Aesthetics | Encyclopaedia Britannica | 15 edition
      Stephen C. Pepper was a contributor to the Encyclopaedia Britannica, 15th edition, on the entry for Aesthetics.

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    • 2023/11 Moments November 2023
      Dayliight hours getting shorter encouraged more indoor events, unanticipated cracked furnace block led to replacement of air conditioner with heat pump, too.
    • 2023/10 Moments October 2023
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      Busy with family visits and celebrations in first half of month. Return to quiet time in second half of month.
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      Enjoyed early summer in Toronto with multiple festivals, and made a quick trip to Vancouver to visit family

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    • 2021/06/17 Keekok Lee | Philosophy of Chinese Medicine 2
      Following the first day lecture on Philosophy of Chinese Medicine 1 for the Global University for Sustainability, Keekok Lee continued on a second day on some topics: * Anatomy as structure; physiology as function (and process); * Process ontology, and thing ontology; * Qi ju as qi-in-concentrating mode, and qi san as qi-in-dissipsating mode; and […]
    • 2021/06/16 Keekok Lee | Philosophy of Chinese Medicine 1
      The philosophy of science underlying Classical Chinese Medicine, in this lecture by Keekok Lee, provides insights into ways in which systems change may be approached, in a process ontology in contrast to the thing ontology underlying Western BioMedicine. Read more ›
    • 2021/02/02 To Understand This Era, You Need to Think in Systems | Zeynep Tufekci with Ezra Klein | New York Times
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    • 2019/04/09 Art as a discipline of inquiry | Tim Ingold (web video)
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