Lecture
"Dynamics of Service Businesses", Master's program in International Service Business Management, at Helsinki Metropolia University of Applied Sciences, September 10, 2009.
Speaker
David Ing
Outline
- A. Introduction
- B. The changing world, and SSMED
- C. Service-dominant logic
- D. Service as a paradigm
- E. A smarter planet
- F. Artifacts / feeds to follow
Citation
David Ing, "Dynamics of Service Businesses", presented at a class of the Master's program in International Service Business Management, Helsinki Metropolia University of Applied Sciences , Helsinki, Finland, September 10, 2009.
Content
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