Services Science, Engineering and Management Conference, at IBM Palisades, October 6-7
This digest was created in real-time during the meeting, based on the speaker's presentation(s) and comments from the audience. The content should not be viewed as an official transcript of the meeting, but only as an interpretation by a single individual. Lapses, grammatical errors, and typing mistakes may not have been corrected. Questions about content should be directed to the originator. The digest has been made available for purposes of scholarship, posted on the Coevolving Innovations web site by David Ing.
Daniel Berg, RPI
Wrote a paper with James Tien, on which this talk is based
Department name has changed to Complex Engineering Systems
Small school, 400 faculty
- Problem: had a few faculty, all in different parts of institutes
- Faculty made a play to get some scale by joining people together
- Were SME before we knew it, with a heavy focus on manufacturing because of the time
- Still working on the convergence from manufacturing and systems
Came from robotics institute, Westinghouse before that
- Went to U. Penn., between engineering and Wharton, funded as a Citibank fellow
- Most funding comes from industry
Part of research purpose, focus on intellectual property
Educational issues
Masters, service sector 1985 29%, and 2005 now 69%
Master's program, take what you got and build on that, built three classes: one was service information systems
[Questions]
Any measures from hiring companies, are students less effective, and in what area?
- RPI is ranked modestly in the academic community, but disproportionately high by hiring (#7)
- Understanding of basic fundamentals
Size of MS degree program
- Created 3 years ago, came into effect 2 years ago
- In New York State, have a Regents system, and regent needs to approve every program
- Haven't been approved yet, it's illegal
- We develop Ph.D. students, had a student in service design 15 years ago, wouldn't have called it a services degree
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License