Services Science, Engineering and Management Conference, at IBM Palisades, October 6-7

• [Slides are available at almaden.ibm.com]

This digest was created in real-time during the meeting, based on the speaker's presentation(s) and comments from the audience. The content should not be viewed as an official transcript of the meeting, but only as an interpretation by a single individual. Lapses, grammatical errors, and typing mistakes may not have been corrected. Questions about content should be directed to the originator. The digest has been made available for purposes of scholarship, posted on the Coevolving Innovations web site by David Ing.

Taina Tukiainen,  Helsinki Polytechnic Stadia, "Master’s Program for Service Management at Helsinki Polytechnic Stadia"

Background in ICT industry, dissertation in ventures

Ventures background means start project quickly

Launch with industry: Nokia and IBM

• Content development as co-creation

Had half a year to develop and start the program

Have started a research project including IBM, Nokia, Kone, etc., but the focus here is in the class

• Got approval from the government
• Initiated with a Business Advisory Board (IBM, Nokia, Siemens, Metso and Bearing Point)

Students:  115 applicants from 20 countries, with ICT background

• 30 applicants accepted, 8 countries
• Background, B.Sc. in engineering
• 3 to 25 years of practical industry experience
• Classes Thursdays and Fridays, with business people coming in, and international faculty (in 2 weeks will have NJIT)

Curriculum and themes

Pedagogic approach:

• Thesis industry base, mostly with employers
• Action-based learning, experiential learning
• Dialogue and discussion: students are discussion leaders

Examples of industry collaboration:

• Advisory board
• Co-creation within industry and people
• Visiting lectures from industry, maybe easier in Finland
• Thesis supervision, and coaching: need industry application

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